Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 52 reviews.
Natalia
Portugal · Group of friends · October 2026
“Great location and a good choice”
+The room was a great choice with an excellent location in the heart of Florence. The hosts were responsive and handled the points we raised. Two things worth mentioning: the room above the Maria suite was noisy, with sounds like heavy balls dropping and furniture being dragged from 10 PM to 1 AM, starting again at 7 AM. We also had an unpleasant encounter with a resident of the building, who was rude to my mother and aunt, both 55+. I understand these aren't directly related to the property itself, but they're worth knowing for future guests. Apart from that, everything was great!
−Water from the shower leaked out of the stall and onto the bathroom floor. It's a minor maintenance issue, nothing major.
IG
Australia · Couple · October 2026
“Good location: no lift to the higher floors.”
+The room was comfortable enough and had what we needed.
−There are no lifts in this property. We had to bring 2 large suitcases up a few flights of stairs. The procedure to get into the property was a little annoying since I had to used my phone and it needed to be charged. Also, my husband's charging cable went missing after the room was cleaned and the only people with access was us and the cleaners. It may have been scooped up by accident but no accountability was taken!
Anima
United States · Solo · October 2026
“Do not book here - cancelled my stay when I was in the taxi 5 minutes away”
−I booked at Magia di Firenze back in July 2026 for my October 2026 stay. I received multiple confirmation emails plus check-in instructions both the day before and the day of my arrival. After a 20+ hour travel day, I was in my taxi en route to Magia di Firenze and when I was just 5 minutes away, I received an email from Booking.com saying that “Unfortunately, Magia di Firenze has informed us they can no longer accommodate you” No explanation, no reason, no direct contact from Magia di Firenze. Since I was 5 minutes away and didn’t know what else to do, the taxi dropped me in front of the property. I spent the next 2.5 hours in the streets with my luggage - an hour of which I spent on the phone with Booking.com who wasn’t very helpful in finding me new accommodations - being bitten by mosquitoes (my bug spray was inside my luggage) and searching for new accommodations. Of course 99% of places were already booked since I was looking for accommodations for THAT night. I ended up finding a hotel that had availability for 2 nights and I dragged my luggage over there to shower and sleep and spend another 1.5 hours the next morning searching for accommodations of my remaining 4 nights in
Robert
Australia · Couple · October 2025
“The room was comfortable and well-located, however the noisey neighbours made it hard to sleep.”
+The room itself was comfortable, clean and met expectations. It is centrally located, convenient for exploring the main attractions.
−Access requires climbing four flights of stairs and there is no lift, which can be difficult with heavy luggage. Poor sound insulation, several nights we were disturbed by loud movements from above, sometimes into the early hours and again in the morning.
Riitta
Finland · Couple · October 2025
“Myös ikäihmiset matkustavat! Kerrottava varattaessa selkeästi, ETTÄ EI OLE PERINTEINEN HOTELLI!”
+Sijainti erinomainen. Huone suuri, uusi, erittäin siisti. Sänky hyvä.
−Huone oli kylmä. Lämmitystä ei saatu/ osattu toimimaan. Yllätykseksi " hotelli" ei ollut hotelli, vaan asunto, johon koodeilla kirjauduttiin sisään. Ulko-ovi, rappukäytävän ja huoneen ovi toimivat koodeilla, joka tuli meille ikä-ihmisille täytenä yllätyksenä. Tämä ei käynyt ilmi huonetta varattaessa!
Marco Aurelio
Brazil · Couple · October 2025
“Ótimo custo/beneficio!”
+Excelente localização. Próximo ao Duomo. Fácil acesso aos principais pontos de Firenze.
−A acústica interna. Você não houve barulho algum vindo da rua. Mas, acústica de dentro do quarto não é tão boa assim. Você consegue escutar com facilidade o movimento de quem está no andar de cima.
Larissa
Brazil · Couple · October 2025
“Localização perfeita e acomodações confortáveis”
+O quarto é exatamente como nas fotos, espaçoso e muito confortável. A equipe é muito profissional e, todas as vezes que necessitamos entrar em contato, nos responderam rapidamente. A responsável pela limpeza é muito querida e educada. O prédio fica localizado no coração de Florença e com fácil acesso a todas as atrações, de modo que é possível fazer tudo a pé. Adoramos a nossa estadia e com certeza voltaremos a nos hospedar no Magia di Firenze quando retornamos para a cidade 🥰
Silvia
Italy · Couple · October 2025
“Firenze male male”
+La posizione è ottima a due passi dal centro
−struttura molto rumorosa, tutta notte gente che cammina, sposta mobili e chiacchiera, impossibile dormire. Pulizia superficiale della camera, da migliorare, soprattutto in bagno, nella zona caffe e sotto al letto Prezzo alto avvalorato solo dalla posizione, nessun servizio incluso.
Luisa
Dominican Republic · Couple · September 2025
“Excelente”
+Céntrico, cómodo, limpio, bonito
−Las escaleras. Pero eso no se puede cambiar. Todo está súper bien
Tolga
Türkiye · Couple · September 2025
“yeni eşyalar ,çok merkezi ve temiz bir konaklama. Erken check in ve geç chekout için kilitli dolapları mevcut”
+Eşyalar çok yeni ve temiz. Merkezi konumda. Erken checkin geç check out için kilitli valiz dolapları mevcut.
−Organizatör şirket için iletişim zor