Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 118 reviews.
Naomi
Canada · Couple · October 2026
“Comfortable and convenient. Excellent communication with staff.”
+Location was ideal. Quiet despite being in the middle of Old Town.
−Pictures on booking.com don’t show what individual rooms might look like.
Adam
United Kingdom · Couple · September 2026
“Chania was a beautiful town, with lots to do. Restaurants were amazing.”
+The actual room was as described. It was large and comfortable.
−Our property wasn’t in the pictures shown to us on the booking.com website. It was 50 yards away and nowhere near as nice as the one shown. The room was quite dark with no natural light if you wanted privacy. Jacuzzi wasn’t cleaned for the length of our stay, there were no robes or iPad as described, on the website. The exterior of the property wasn’t very nice, there wasn’t anywhere really to sit outside. It was also covered in graffiti. Was a real shame that the property isn’t in the setting that the pictures show.
Panagiota
Australia · Couple · September 2026
“Perfect for exploring the old town”
+The location was perfect for exploring the old town of Chania - everything was within walking distance. The room was comfortable and new. Would stay again.
−Our original room was located in the annex building of the hotel. It was a bit too noisy for us but the host graciously accommodated our request to move room in the nearby building.
Katie
Germany · Couple · June 2026
+The property is within easy, comfortable walking distance to the historic old town and the Venetian port. Our room was spacious, stylishly decorated, and offered direct ground-floor access. The self-check-in process was convenient and communication with our host was great.
−We were initially quite disappointed to find that our annex room was not in close proximity to the historic monastery building, but a vacation rental on a different street altogether, which felt misleading, especially as the historic architecture had been one of our primary reasons for booking. Upon entering the room, there was a damp, musty odor. Fortunately, this disappears once the air conditioning is running, but it left an impression. There were additional minor details, requiring only small improvements to fix, which did start adding up. The bed was initially made with just a single thin sheet, which wasn't warm enough for the evening. The only alternative provided was a heavy duvet folded in a small cupboard, we tried this on our second night but found much too hot. A standard blanket on top of the bedsheet would have been far better. The room’s single window sits right next to the jacuzzi and shower, looking out onto a small private yard with a couple of parked cars. While there is a blackout roller blind, adding sheer curtains would be an improvement, during a daytime shower without compromising privacy. There were no fixed towel rails or hooks in the room so the only opti
susanne
Austria · Family · June 2026
“A fascinating historical place that could do with some more love and care.”
+The architecture of this place is stunning, and the interior design is exceptional. The location so close to the harbour is fantastic! Chania is charming, and this is a perfect spot from which to explore it!
−While it is an exceptional place, there is plenty of room for improvement: there is very little storage space, and way too many deco items on the surfaces, which are totally impractical for visitors, such as wooden bowls and vases with dead flowers (we were tempted to throw them away - they are horrible!). There are coffee and tea facilities but with only tiny espresso cups I don‘t see how we would have made a cup of tea. The fridge is tiny, without an ice compartment (so the ice bucket is really rather pointless), and almost every part of the fridge is broken. So is one of the sockets in the bedroom. The card slot for the electricity to come on is finnicky and takes some persuading, and one of the TVs didn’t have any signal (not that we needed it). The ultimate proof that the apartment needs some loving attention was the folder of covid information (in 2026!!!) but otherwise a lack of information how anything in the apartment works. The area is rather noisy in the evenings, so don’t go if you are a light sleeper.
Maureen
New Zealand · Couple · May 2026
“Perfect location and lovely apartment.”
+The apartment was situated directly above the port /old harbour town. It had a small balcony with views out over the harbour. Access by stairs near the property took you directly to the harbour. The apartment was clean with a very comfortable bed. The location was perfect for our short stay and we would highly recommend. Note if you stay on a Friday nite there is music played in the harbour by entertainers so if you are planning an early nite you will need earplugs. If not, enjoy the sounds . Loved our stay.
Vachoux
France · Family · November 2026
“Charmant et parfait en couple”
+Les messages d'accueil avec explications claires L'emplacement proche du port La rue calme La chambre magnifique La baignoire a bulles La déco La propreté La literie
−Difficile de trouver une place de parking pour la voiture
Bernd
Germany · Couple · November 2026
“Sehr schöne Unterkunft mitten in der Altstadt direkt beim Hafen”
+Kein Frühstück! Lage zum Hafen sehr gut! Schöner Blick auf den Hafen. Zimmer schön, sauber und Unterkunft von außen schön. Parksituation okay
−Lage direkt oberhalb einer extrem lauten Taverne und einem Irish Pub mit LiveMusic
Helmut
Austria · Couple · November 2026
“Ok”
−Laut
Sybille
Germany · Couple · November 2026
“Charmantes Hotel mit liebevollen Details”
+Zauberhaft von außen und entzückend von innen. Wir liebten die Details der Inneneinrichtung. Wir hatten als Zimmer Thema Frida Kahlo und wären am liebsten noch länger geblieben.
−Es war alles großartig, es wäre schön gewesen wenn außen der Müll regelmäßig weg gemacht würde. Aber das waren sicherlich Fremde Nachtaktive, die den Charme des Gebäude genossen hatten. Auch zusätzliche Wolldecken als Angebot im Schrank wäre noch großartig.