Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.
Patrick
Family · March 2023
+This was well rated and looked good online. however, there was a nasty smell of mould once we entered the condo. I checked the pillows and there was tons of black mould, I continued to check the condo and the curtains also had black mould. We immediately left the property and asked for a refund.
Noemy
Family · January 2023
+Un lugar para volver. Ambiente muy familiar con cómodo acceso a la playa mediante un sendero interno. Recibimos muy buena atención de parte de los arrendadores, muy clara toda la información sobre los servicios incluidos. Si elige este sitio debe considerar que el lugar no tiene ascensor y que la piscina es bastante profunda, no apta para niños que no sepan nadar. Pero en general el lugar está en muy buenas condiciones. Los encargados de seguridad muy atentos y respetuosos.
Victor
Family · December 2021
+Costumer service was exceptional
Areli
Family · November 2021
+Description of property is in accurate and misleading. I would not recommend this property if you’re looking for a a full service hotel. This property is a condo building with no staff, and no amenities on-site except for the pool. There is a separate charge for housekeeping, and if you choose to skip on the housekeeping service you are then responsible for buying your own toilet paper, and throwing out your garbage. The property itself was modern, spacious and convenient for a family of 6. However, very inconvenient when you need something and no one is available to assist or ask. The property is located less than 10 minutes from downtown Jaco. You can take a cab or walk to any restaurant or shop located in the downtown strip. Beware of the crocodile sign located in the back of the building which leads to the beach. We were always nervous to take the walk not knowing if there were crocs on the property, so we decided to not take the short-cut to the beach. Again, you have no one on-site to ask for any assistance. All communication with the property management is done via WhatsApp. Nothing personable about the experience and they weren’t always prompt in their responses. Overall, t
Verified traveler
Family · July 2021
+I loved the private entrance and security to get to the beach! It was perfect and so convenient. The rooms were very nice and spacious! The crew that is on site does their best to do things quickly but we ran out of both toilet paper and paper towel, which they don’t deal with, and I had messaged the person in charge who never responded. That honestly was my only frustration with the place. I would stay there again.
Verified traveler
Family · July 2021
+en realidad la limpieza que no se ofrece por el precio que uno paga y si se les pide tiene un costo adicional de $45 usd
“Nice Condos, Stuffy Atmosphere”
+If your vacation plans are to be out doing tours and hanging on the beach, then this is a quiet place to come back to, relax and cook. Condo 16 was modern and clean. The 3 complete bathrooms are nice with the master being quite larger. All the instalations are great with a giant ac that rocks. But the overall vibe is stiffling. The pool is a bit small and dead-center of the property, so too much a focal point of all the condos. I say that because it is so quiet you feel like you cant make a noise. I think there might be many owners living there, so they probably want it that way. As a result, there is this almost militaristic surveillance of who is coming in, which I would say is good for many families coming from outside Costa Rica that are cool with the added protection. Parking was a pain (I like to come and go), because our spot was inside a gated area and I had to sometimes go looking for the morning guy to open. The night guy is on top of it though. Last thing, there is a path directly to the beach with a coded gate. I can see why they dont promote it much. You cross a small river area (aligator sign, which may just be a precaution) and turn down a path between and concrete w
“Beautiful & Clean!”
+We stayed at the Sunset Boulevard Building, part of the Macaw, just down the street. Ocean vuew apartment, 30 second walk from the beach, modern clean and wonderful! 2 bedrooms and bathrooms, one bedroom had 2 beds, easily slept 5 people, also had a sofa bed. Wpuld highly recommend. Plus the plus that runs Macaw, Costa Rica Holiday rentals, can book tours and schedule an airport shuttle. Book it! You won't regret it!
“Relaxing in Jaco”
+The condominium is very clean and spacious. The pool is well kept, and the beach is about a 3-minute walk away. The drive into downtown Jaco is 5 minutes or less. The condominium has security who are very helpful and attentive. Overall, an excellent experience.
“Great”
+A bit far from the city center, but otherwise everything else was excellent.