Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 15 reviews.
Eugene
New Zealand · Couple · May 2026
“Very nice accommodation with good views of the lake.”
+Clean and tidy.
−Communication around access to the accommodation was slow, granted it was a last minute late afternoon booking, we waited too long to gain access.
Tim
New Zealand · Couple · April 2025
“Excellent”
+Good location
−All good
Peter
New Zealand · Business trip · March 2025
“Nothing positive”
+Nothing !
−Room was NOT A SUITE & NOT 2 BEDROOM AS SPECIFICALLY STATED
William
New Zealand · Couple · March 2025
“Overpriced and would not stay there again”
+Proximity to town centre
−This is not a Luxury ( assuming Luxuy is misspelt } Vista Suite. It is in fact the second bedroom of a 2 bed apartment. It was just a bedroom with a bathroom with no chairs or desk, just some shelving, a fridge and some plates and cups, 1 wine glass, 1 fork and a couple of knives. No coffee maker as promised. The Android TV was hard to operate and frequently lost signal as internet speed was slow. The address shown as Lakeview was confusing and took some time and anxious moments to find. There is no Lakeview in fact the apartment is in Marina Terraces. On the plus side the bathroom was very stylish with plenty of towels and accoutrements and the bed was big and comfortable.
Dawn
United Kingdom · Couple · January 2025
“Convenient location”
+Convenient location
−No kitchen facilities. Described as a suite but was a bedroom with coffee making facilities. No reception.
Brent
New Zealand · Couple · December 2024
“This was the most outrageously overpriced place I have ever stayed. Extremely disappointing”
+Location is great, the room was clean. The bathroom was spacious.
−We were very disappointed with the accommodation provided. The booking was for a $600/night 'private luxury suite'. What we received was obviously merely the second bedroom of a two bedroom apartment. There was a bed and a bathroom. The bathroom was very large, the bedroom just larger than the bed, and with the most basic of facilities. The 'online boarding pass' gave instructions on using the coffee pod machine. But there wasn't one in the room, just a plunger with the cheapest of Cafe de Sol ground coffee. No toaster. No microwave. Just a kettle, and a fridge in which the freezer compartment leaked (which soaked our bread). There was nowhere to sit and relax (which I would expect for something called a 'Luxury Suite'). Just one chair poked in a corner. No desk or table to work on. If you wanted work on your laptop, watch TV or read a book, one of you had to lie on the bed. At $300 a night this would have been expensive. But it wasn't $300 a night, it was $600/night.
Tomasz
Germany · Family · December 2024
“Convenient room with great bathroom”
+Great bathroom, big and with proper setup, not cheaped out or random. Nice view although not spectacular since half of it is the parking lot. Close to shops and other places. Continent parking and access. Clean with a good bed.
−A little bit lacking human touch - whole check-in and check-out is handled by an app, instructions were not super clear to me (especially where to find the keys - more pictures would help). The room is quite small and does not have a table so stuff like editing pictures or answering email on a laptop is harder. It also felt a little bit more pricey than the average of the other bookings for what it provided.
Vsc
Thailand · Couple · December 2024
“Exceptional”
Martin
United Kingdom · Couple · November 2024
“Nice but expensive”
+Very smart property, nice pool and hot tub
−Getting in was an issue and a simple text with pass code and WiFi code would have been easier than the email link provided. The online information is great but if you are like us and have no internet access as you arrive to access emails and information then it’s a problem. The lady in adjoining office was reluctant to help until really pushed as she had nothing to do with the apartment we stayed in.The complex of apartments is NOT called what the booking name is as they are not allowed to use that one. Nice place but expensive for what you get.
Robyn
Australia · Couple · November 2024
“Pleasant stay but ‘suite’ was not what was expected.”
+Convenient location and lovely aspect, tastefully decorated. Online check in details clear.
−The use of the descriptor ‘suite’ suggests there would be a lounge area. This ‘suite’ was a small studio style single space with bed and one chair plus bathroom and access to shared utility room. Property description is probably meant to say ‘luxury’ rather than ‘luxury’.