Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 166 reviews.
848rebekahj
Group of friends · August 2026
“Above and beyond”
+This hotel was a beacon in the dark for us. After arriving to our originally planned motel (Gateway Inn & Cabins) and discovering it had been condemned, we were left scrambling to find a place and stumbled across this gem. The receptionists were so lovely, the cabin was cozy and clean, and the amenities were awesome (we particularly loved the sauna!) I would stay here again in a heartbeat.
Maps66776032048
Singapore · Couple · October 2025
“Worst value hotel”
+I made and paid for my 2 days October reservation in May 2025. When checking-in in October, the only person at the reception could not see my reservation paid but was not cancelled. I was asked to pay again in order to be check-in. After that, I was told where to go to find my room at the Alpine Inn Lodge and park my car. From the car park to the lodge's entrance, there is no pathed paths. The only access to the lodge is an open area covered with gravel stones making it impossible to drag or roll our luggage 100m to the lodge's entrance. So, you have to hand carry them over and what worse happened next is there is no elevators. We have to again hand carry our two 25 kg luggage up 2 floors to our room. On opening the door, the room was very small and has nothing other than a bed and a bathroom. The condition of the room definitely needs a good cleaning and maintenance. I guess the management never come to check as the place is remote, and they only have one employee to do everything at the reception that closes at 5 p.m. After my trip, I confirmed with AMEX that Crytal Hotel did charge me in May, and there was a double charge in October. Also, I received a few spams emails imitating
S7264YBlauraj
Family · October 2025
“Can't wait to go back.”
+Check in was friendly and welcoming. Was able to check in early to our room. Our room was much bigger than anticipated. Loved the second story loft. The room has three beds plus a pullout couch. Two bathrooms. Full kitchen that included a mini fridge, microwave, oven, and dishwasher. Wifi was good no lagging which was great because there is no cell service. The office has tons of dvds to borrow which was a fun experience for our family. We loved having a wood stove fireplace that made our room so cozy after hiking hours in the snow. We Definitely can't wait to go back.
+Great place to get away and relax
Annalisa
Family · October 2025
+Great location, clean but a little outdate. Was a great stay
Rose
Family · September 2025
+Very convenient location, close to Mt. Rainier Sunrise entrance. Staff are friendly. Sauna was great after a hard day of hiking. Hot tub was broken but we enjoyed sitting in the warm water anyway. Not enough lighting in the living room area, a bit dark at night. Beds were comfortable. Not enough kitchen utensils, plates and bowls for the 3 of us. Convenient outdoor water bottle station. Overall, we enjoyed our stay and would stay here again.
Erica
Group of friends · September 2025
+Great location for the Mt. Rainier area. Cabin like vibe, and spacious rooms, they had everything you need for a great vacay! Pool and sauna were such great amenities. Can't wait to come back!
“Nice cozy comfortable rooms.”
+This is not a fancy place but a rustic and cozy, a comfortable place to stay. We had a warm welcome from Zach and Dean. TV worked well and bathroom was adequate. We did not use the kitchen except for making morning coffee. It looked to be adequately stocked. We also did not use the pool or hot tub. The sunrise highway entrance is close as is the road to Crystal mountain. It was a nice stay. Thank you
+Dumpy rundown property in need of thorough renovation, at a minimum maintenance. Appliances, furniture especially, sofa were in poor shape. One expects a lot better for the high price charged.
jamesrM8050IW
Family · September 2025
“Dirty and overpriced”
+The room was filthy - mold in the shower, bugs everywhere, and the couch was stained and smelled of cat pee or mildew, unsure which. And they charge a $25 per night “resort fee” but the pool was covered in algae so unusable, the hot tub was broken, no s’mores fixings like they promised, and no gear library as mentioned on their website. We got married there 23 years ago and returned for our anniversary and were super disappointed. Save your money and go elsewhere.