Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Anna
United Kingdom · Family · October 2026
“What an unpleasant night sleep, felt vulnerable all night!”
+Smile on staff face.
−No toilet paper by the toilet, up on shelf above toilet so could not be seen when using the toilet!!! Lights only work when all lights are on, couldn't just have bathroom light on at night, had to switch all lights on to use bathroom at night. Extractor fan on and noisy continuously!! Only one lamp between 2 adjoining rooms, and it didn't work. When reporting this to the only staff member around she then had to try and find a lamp, then bought a huge lamp back to reception and I had to carry it up to my room. No information given regarding breakfast service on arrival or in our room! Discovered that breakfast is not served until 8am and we had to leave by 8 so couldn't get breakfast. Door in room leading out to outdoor emergency exit stairs had stain glass in. It is possible to see in and out of room. Not only did light come into room, no curtain or cover stop light or people looking in. Staff used the stairs continuously from about 11.30-12.30 at night, not only making noise as they came up and down the stairs, but sitting and chatting outside of the door!!!!! I could see their shadow as I tried to get changed and settled to sleep. I had an awful night's sleep, feeling vulnerable
HEGBAT
United Kingdom · Solo · October 2026
+Great hotel near Luton airport
−Nothing
Debbie
United Kingdom · Family · October 2026
“An unexpected but nice surprise”
+Lovely reception and bar, lounge area, which was relaxed and enjoyed having a drink there. The hotel itself was a really pleasant surprise and a good option for an early flight from Luton Airport. The room was a surprise too, with the bed lifting into the wall to reveal a sofa! Bathroom and facilities in the room were good.
−The car parking was a bit of a challenge, meaning moving the car a few times until had a space could leave it in while away. Apart from that, all was good and better than expected which was really nice.
catriona
Canada · Solo · October 2026
“Cost efficient, clean roomy, neat and ideal location, and it had parking.”
+Size, price and parking
−Nothing
Stephen
United Kingdom · Couple · October 2026
“It filled the box, gave us somewhere to sleep.”
+It was close to the airport, which was good for a late arrival home. The room was clean and the bed not to bad. Unfortunately unable to get a cooked breakfast.
−I found the bed not too comfy and struggled a bit with the pillow. The car park was pretty full when we arrived, but I did manage to find a space in the end.
michael
United Kingdom · Solo · October 2026
“OK for a short overnight stay”
+Chosen because of location and reasonable price
−Parking spaces and lighting of the parking area could be improved.
MARTIN
United Kingdom · Solo · October 2026
“Pleasant , friendly family feel to it , just not clean imo”
+Friendly staff , watm and welcoming
−Cleanliness of room not great Sink had whiskers from someones shave stuck to it. Room floor not clean either
Nigel
United Kingdom · Couple · October 2026
“Disappointing & tired”
+We got a reasonable price as just looking for a place to sleep. Staff were friendly and restaurant in evening was good.
−Booked rooms including breakfast but told on check in that they can't provide the breakfast as paid for and refused to give refund. Offered a continental breakfast which was simply 2 pieces of brown toaste and coffee. Rooms and hotel in need of refurbished, all looking very tired, which is ok if you get a good price, but would need to be a very good price.
Emily
United Kingdom · Couple · October 2026
“Very warm and welcoming stay”
+Friendly, extremely clean glass and mirrors everywhere, nice food, hot shower, was given extra tea bags and milk. Lovely welcoming hotel!
−No hairdryer in room
Ranjit
United Kingdom · Solo · October 2026
+The hotel decor was nice. Location was OK.
−The staff were not very welcoming. The rooms are small. We had an accessible room...not that good.