Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 50 reviews.
Verified traveler
July 2021
“If clean hotels are your thing AVOID!”
+We were expecting the hotel to be dated from photos supplied but thought it should be at least clean… this however was not the case. We arrived after an 8 hour drive and were told that the hotel was not open as normal. We were not told prior to arrival that breakfast would not be supplied. Upon entering our room we found no soap had been provided, which seemed shocking considering the current pandemic. When requesting some the host supplied with body wash - strange but at least it was something. After unpacking the car we realised just how filthy the room actually was. We’re not talking just a little bit of dust, it honestly looked like the room had not been cleaned since the previous guest (pre pandemic). There were questionable things all around the room from dirty used tea cups to bogies smeared on the wall. It was horrendous. We decided there was no way we could comfortably stay in this room so went to discus with host. His excuse was no one had been in there; we agreed that even the cleaner hadn’t entered the room. We were given keys to another room which was just as awful. We returned to the host and explained that the room must be cleaned thoroughly whilst we were attending
Verified traveler
Family · July 2021
+Where do we start the hotel was not really open as there were guest isolating there. The bathroom had a shower that did not work we had no hot water . The bedroom wardrobe doors did not open we only had one bedside light and the bedside cabinet was broken and there were items left in the draws and the cleanliness left a lot to be desired. The bedroom tv was hanging off the wall making it impossible to watch To be charged £105.00 for a room in a hotel that quite frankly should be demolished is beyond a joke.
Verified traveler
July 2021
+The property was unclean. Found shavings around the sink, hair in the bath, on the tiles, soap rings. Used flow tests, someone’s medication. Condiments were put in a sandwich bag. And the milk was off. Only one staff member, due to a covid issue but no way on contacting this member of staff once he went home. It said WiFi was available but there was nothing to say what and staff member did not give this out. For the price of this stay, during covid this was unacceptable.
+Excellent.Under the current circumstances Neil done a fantastic job...A1
+We thoroughly enjoyed our stay at The Limes on Tuesday night. Our bedroom was lovely, clean and spacious. We enjoyed a few drinks in the bar and Neil was very welcoming and helpful. Would thoroughly recommend and will definitely return when we are next back in Suffolk. Thank you!
+No restaurant had finds your own breakfast no staff 5 lights in room not working then the one over the wash basin started flashing no one there to repair it took a very long time to get hot water no one changed the towels Very poorly Ron you get better service at Premier inn for a lot less money
Verified traveler
August 2020
“Filthy room”
+The Limes Hotel sits in a beautiful old building which looks to be full of charm. Unfortunately, inside it's a different story. The room was filthy, the towels were dirty, there were hairs in the bathroom and the bed. The ceiling above the bed had brown stains on it! The carpet didn't look like it had been hoovered for weeks, with all sort of dirt and mess on the floor. What makes this worse is that hotels are supposed to be implementing more extreme cleaning regimes due to Covid - it didn't appear that the room had been cleaned at all, let alone extra deep cleaning precautions! I would never stay again.
“Lime Hotel Needham Market”
+Staff very friendly / helpful. No Hot Water in shower luckily also a Bath. Although it was pointed out there is a small step down from the bath area to Bedroom my Wife still had a fall due to this, step edged in Black so would suggest a lighter colour is used to avoid this happening. Unable to have Tea in the morning as the Milk pots had gone off & no staff on duty for replacements. Overall good stay need attention to details.
Verified traveler
March 2020
“Great stay”
+Really good stay - the room was lovely, they kept the kitchen open to feed us, very responsive to questions and put the heating on as soon as we asked. Breakfast was good too. Would stay again.
“Part time hotel”
+Very dissapointing. Arrived in the pouring rain had to walk the length of the street to the hotel to find out where the car park was. Told by receptionist the sign had fell down. Very limited choice of food in the restaurant steaks or burgers. No information in bedrooms about times of meals Wifi or opening times. When asked what time breakfast (included in the price)was receptionist had to ring the chef to inform me not before 8.30am I start work at 8am. Returned from work one night at 10pm the hotel was in darkness locked up and I had to walk through the dark alleyway to get in the front of the building. There was a huge roll top bath in the corner of the room that wasn't plumbed in ? Whats that about ? You can't run a successful hotel part time. I will not stay at the Limes again.