Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Sarah
Italy · Couple · October 2026
“Unrepresentative of what we thought we were getting”
+We think the location was good.
−The property was very different to the photos and the description on booking.com. The room was dated and scruffy. The entrance was through a scruffy courtyard and up 3 flights of stairs with an unstable handrail. We were a little later than expected because of bus problems but the girl who saw us in took about 3 mins to show us around. There was no sign of a mini bar or other hotel facilities. No useful information. We feel that possibly there were more facilities a few years ago and maybe the property has been sold and since then Nothing has been done to keep this property up to date. At the last minute we were informed that the ‘kitchen’ was closed and we wouldn’t be charged or given breakfast. As far as we could see there wasn’t a kitchen. The set up felt very strange.
Julia
Poland · Couple · October 2026
“We expected much more from this place.”
+Localisation was nice as well as recommendations made by the owner.
−Unfortunately, the hydromassage wasn’t working, and we weren’t informed about it in advance. It was actually the main reason why we booked this place. We also weren’t informed in advance that breakfast would not be available, even though we had booked an option that included breakfast. There were also no glasses, cups, or a wine opener, just an empty fridge.
Holly
Australia · Couple · September 2026
“Perfect for a stay”
+Location was perfect, just outside the island, which means it's quiet. Perfect for Sircusa, parking is easy to figure out and staff will give you very detailed information on parking, best places to eat, best places for sunset.
−Nil
Gustavo Alberto
Argentina · Couple · November 2026
“Un lugar para regresar”
+La ubicación excelente Mejor imposible Como no dispone de desayuno yo agregaría una pava electrica, dos tazas, dos vasos Con ello permite prepararse algo cuando uno desea
−Nada que decir Impecable todo
Stefania
Italy · Couple · October 2026
“Assolutamente NON ANDATE”
+Nulla, l’esperienza è stata estremamente negativa. Siamo stati costretti ad abbandonare l’alloggio perché invivibile e a cercare un’altra sistemazione all’ultimo momento, con conseguenti disagi e ripercussioni sui nostri impegni lavorativi.
−Muffa sulle pareti, zanzare, polvere e lenzuola visibilmente usate e macchiate. Condizioni igieniche inaccettabili, aggravate dal comportamento arrogante, maleducato e verbalmente aggressivo dell’host.
Frédéric
Switzerland · Family · October 2026
“Les prestations ne sont pas à la hauteur de la proposition”
+Emplacement idéal. Personnel accueillant et local.
−Moisissures sur les murs de la salle de bain, murs trop fins (on entend la dispute des voisins toute la nuit), images ne correspondent pas à la réalité. Climatisation fait un bruit infernal. Impossible d’ouvrir les fenêtres car odeur de nourriture. Au 3e étage sans ascenseur!
Luis Antonio
Brazil · Couple · October 2026
+A localização.
−Negativa da hospedagem em fornecer o breakfast que havia sido contratado e pago antecipadamente, o acesso às acomodações (local com três lances de escadas estreitas difíceis de carregar bagagens e que, à noite, ficam sem qualquer iluminação), e enxoval da habitação mal cuidado, tendo encontrado a toalha de banho úmida e as fronhas dos travesseiros amarrotadas, com aparência de usadas.
Francisco de Borja
Spain · Couple · October 2026
“Aceptable”
+Ubicación
−La cama era demasiado blanda y la limpieza aunque correcta, no era perfecta, hay mugre en la ducha formada hace tiempo. Conviene una limpieza a fondo de la misma.
Bram
Switzerland · Solo · October 2026
+Netter Empfang
−Das Zimmer hat nur ein kleines Fenster mit Mattglas. Das inbegriffene Frühstück haben wir leider nie erhalten. Auch die versprochene Rückerstattung fürs fehlende Frühstück ist nie angekommen.
aresti
Italy · Solo · September 2026
+Il proprietario del b&b è stato gentilissimo e la struttura era in una posizione perfetta a due passi da Ortigia