Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
lynnrayrech
United States · Couple · October 2026
“Hostess Suzanne was an excellent -LeMuse exceeded our expectations !”
+Location was perfect and all we needed within walking distance. Took in the sights , restaurants and even made it to the local museum to see the Hopper exhibit 🦋
Tenderous
United Kingdom · Couple · October 2026
“Great little find!”
+Very cosy place, the location was awesome to great restaurants and the leaning tower.
−It was a bit noisy outside with cars passing by! If you are a heavy sleeper then no issues
Robert
United States · Couple · October 2026
“Excellent location and comfortable accommodations.”
+The location was ideal for visiting Pisa and the leaning tower was only a short walk away. There are many good restaurants within walking distance. Make sure to visit Rufus for a coffee and pastry in the morning and La Teresa for a slice of pizza in the afternoon.
−Parking was a little difficult on the weekend and the unauthorized parking attendants were pushy and annoying. If you come by train you don't have to worry about this.
Alexandre
Mongolia · Solo · October 2026
“One of the greatest quality places to stay in Pisa”
+Very polite staff and clear instructions. Was able to check-in slightly earlier and was notified by the staff about such opportunity. Room was very clean with a welcome bundle waiting on the bed.
James Cannell
United Kingdom · Couple · October 2026
“Clean, well‑located, but a false complaint and the reality of the facilities ruined our holiday”
+The room was very clean. The bed was spacious and comfortable. The location was excellent for exploring Pisa
−The manager unexpectedly curtailed our stay by one night after claiming actually from day 1 that we had smoked in the room, despite providing no proof. This was extremely surprising and upsetting, as we are lifelong non‑smokers. As a 3 star "Genius" member, I have never had a problem like this in many years of travelling and booking accommodation through booking.com worldwide. The accusation was repeated several times, and although we initially assumed it was a misunderstanding, the manager continued to insist. This turned what was meant to be a birthday treat into a stressful experience and completely ruined and disrupted our holiday. We were actually kicked out of the Le Muse and forced to relocate and book a new hotel ourselves at our cost for the final night, with no assistance from the property or Booking.com. It was an unbelievable and deeply disappointing situation. About the room: - WiFi was very poor and unreliable - The décor was an odd mix of styles, and the artwork felt strange and low‑quality - The painted ceilings look impressive in photos but were very rough and childlike in reality - The bathroom in our room was extremely dark and narrow, with a metal door, a noisy
Nikkie
United Kingdom · Couple · October 2026
“We had an amazing stay and couldn’t fault the accommodation at all”
+The room was lovely, great size and homely. Susanna was so helpful and sent lovely messages through our stay. The location is brilliant, 10 mins from the tower and around 15 / 20 mins from station. There was a lovely surprise of some snacks too. Cannot fault the stay at all.
−Nothing!
Karen
United Kingdom · Couple · September 2026
“Central location, great host and fabulous stay”
+Amazing property and location, couldn’t recommend enough
−It’s amazing
Richard
United Kingdom · Couple · August 2026
“Charming accommodation, very helpful staff, great location”
+Lovely old building but with all the modern facilities you would need
David
United Kingdom · Solo · July 2026
+A really lovely host
−Nothing!
Debbie
United Kingdom · Couple · July 2026
“Thank you for a wonderful stay in your wonderful establishment! Suzanna our hostess was fantastic and runs such a comfor”
+Central and got lovely character
−Nothing