Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 24 reviews.
Юлия
Russia · Group of friends · September 2026
“Хороший отель”
+Хорошее расположение, большой номер, помогли с вещами 😉 хороший ресторан, но скромные завтраки. Пошли нам на встречу о том, чтобы оплатить не на заезде, а на выезде, так как были проблемы с банком
−К сожалению, сейчас за окном идёт стройка, так что было немного шумно и в номере на ковре мы нашли стекло пальцем, был порез, неприятно, отель вину не признал, но по нашей просьбе ковер еще раз пропылесосили
Basya Nicole
United Arab Emirates · Couple · February 2026
“Good value for money!”
+The staff were very friendly, the room was clean and warm and cozy! The food in the restaurant was yum! Great views!
−We had to walk up and down the stairs each day, passing by the washroom, which left an unpleasant smell.
Gaurav
India · Solo · January 2026
“Avoid if possible. Better options available one station down.”
+Nothing much to like. It’s just a few rooms in the basement of a restaurant.
−Staff was rude. Location is very poor as you have to go down one station every day to ski and then buy a return ticket daily to come up. It’s way overpriced for what it offers.
Danish Aziz
United Arab Emirates · Solo · December 2025
+Every thing was perfect. Great staff , amazing food… best mountain resort.
Taufik
Malaysia · Couple · December 2025
“It was definitely a once in a lifetime experience.”
+It was a truly once in a lifetime experience, rustic classic stlye lodgings & good service, facilities, food etc.
−Some extra maintenance may be needed here & there. Value for money could be better but just be prepared to pay top premium prices.
Dr.Maha
Saudi Arabia · Couple · December 2025
+Near place from ice skiing and snow
−The only way to reach the hotel is by 2 rides of the cable car.. Nothing you can do it up there after 5 pm, the last cable car ride from down to this point is at 4:30 pm
Yung Han
Malaysia · Couple · December 2025
“Not worth it”
+The view
−The breakfast choices are super limited, they only offer those that are the cheapest. Staff did not tell you that extra sausages have to be paid but instead serve you the bill at the end. There is even a time when they forgot to serve the bill, later when we are walking out with our skiing clothes and equipment in the middle of the stairs, they want the payment to be done there and then although we still have one more night with them. There was plenty of time for them to come to our room saying that we have to settle the breakfast bill instead of catching us in the middle. Totally not worth it to stay in this place. Limited and small breakfast, charges extra sausages or drinks without telling that it is not part of the complimentary breakfast. Unfriendly staff who refuse to answer simple question regarding skiing passes or best way to go about it. We are even paying for a room that could accommodate for 3 person but instead only 2 of us are staying yet they want to charge extra without telling upfront for their small and limited portion of breakfast. So ultimately don't spend your money here. Go to tenir eco or snag, it worth better for your money.
Mark
Switzerland · Solo · August 2025
“Dont go”
+Large room. Nice being up on the mountain
−Really poor communication. The hotel is only accessible by cable car, which stops running at 5pm. The hotel does not tell you this. To go up the mountain you have to go back down to buy a ticket, the hotel does not tell you this either. The place is full to overflowing with day trippers. Its actually a well run mountain bar, the hotel part is ignored. Airport pick ip worst ever-taxi 30min late and out of charge. It took 3hr to move 28km from airport to hotel
Turdy
Kazakhstan · Couple · October 2025
+Хорошее обслуживание, красивый вид, комфорт
−Чипсы дорогие)
SOFYA
Kazakhstan · Group of friends · September 2025
+Номер что нам дали тот который ранее был холлом на этаже, я была несколько раз в этом отеле со дня основания и знаю планировки каждого из 8 номеров. И номер был тесный и слышимость была очень громкой...не хватало милых деталей шале в обстановке, которые были раньше в этом отеле, и очень матрас скрипучий По завтраку...скрембл был цвета серого) примитивно огурцы помидоры и перец, кофе, хлеб не очень свежий масло, всё. За 84 тыс очень скучный скудный и некрасивый Персонал понравился, они внимательные и отзывчивые, и я понимаю состав завтрака и условия в номере зависят не от них, а от хозяев которые цены ставят высокие, слишком, а качество не соответствует
−Выше, всё в одном сообщении написала