Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Eve
United Kingdom · Couple · October 2026
“A totally different Hotel, would not stay again”
+Breakfast was of good quality
−The Golf Buggy no longer takes clients into the village, we were offered two different reasons as to this, one was they have no insurance to drive the buggy on the road (this can be easily rectified) and the other reason was the Mayor of the region has stopped it. The walk is steep to the village and not at all suitable for ladies in heels, makes accessing the village difficult. We travelled in low season but expected the same level of service as the Hotel is still in effect open. The Pool Bar and restaurant were closed, we were asked to WhatsApp for service in that area, this was not expected and not a service expected from such a hotel. The accommodation was apparently upgraded, the room had a walk in wet room style shower, this was completely not practical, water covered the bathroom floor and there was NO steam extractor, towels were not replenished at night and were of poor quality. The toilet is so high your legs didn’t touch the floor. The main issue with the room was the fact there was NO MIRROR desk height or floor length in the actual room, this was ridiculous. My thoughts are that the hotel was running on skeleton staff and made all clients stay in the same area to save
Almaz
United Kingdom · Couple · October 2026
“Beautiful stay”
+Absolutely gorgeous property, a total dream. Close to the most idyllic village for dinner and not far to drive down to the cost for beach days. The staff were superb and looked after us well for our wedding anniversary stay.
−It may have been our fault for choosing the wrong room but we found our room to be quite dark with minimal natural light which we found disappointing considering the price per night. The lunch/ dinner menu was very limited for vegetarians so eating was a bit of a challenge. Not the hotels fault but some of the other guests had quite a snooty vibe which we haven’t encountered in similar properties elsewhere.
Elitsa
Bulgaria · Couple · October 2026
“Beautiful property, disappointing experience.”
+The view. The food.
−We chose La Mas Candille for a special occasion, expecting the level of service that a hotel of this standing promises. Unfortunately, we had no hot water in the evening and again the following morning. When we first reported it, the explanation was that several guests were using the facilities at the same time and that the building was old. The age of the building should not become the guest’s problem. We were also repeatedly disturbed despite the “Do Not Disturb” sign on our door, and we received inconsistent information regarding the availability of a table at the restaurant. Individually, these issues may seem minor. Together, they show a clear gap between the image the hotel presents and the experience it actually delivers. The General Manager was courteous and professional when we eventually spoke, which I appreciated. Unfortunately, that could not compensate for the overall experience. A beautiful property, but for us, the service simply did not match the standard La Mas Candille promises.
Gerichtssachverständiger
Austria · Couple · November 2026
“Außergewöhnliches Haus”
+Tolles Haus, sehr ruhig gelegen. Extravakante Ausstattung die gut zur Kunst in dieser Gegend passt. Sehr gutes Frühstück. Äußerst freundliches Personal
Caroline
France · Couple · November 2026
“Superbe séjour”
+Séjour exceptionnel personnel aux petits soins et toujours souriant petit déjeuner au top également tout est parfait
−Rien
Delfina
Luxembourg · Couple · October 2026
+La situazione della struttura è magnifica in mezzo a ulivi e con vista splendida
−La stanza era molto rumorosa e abbiamo dovuto farcela cambiare durante la notte perché non si poteva dormire
Mohamed Khalil
Switzerland · Group of friends · October 2026
+Emplacement exceptionnel, décoration sublime, service impeccable ! Tout était parfait ! Merci
Anna
Bahrain · Family · October 2026
+1. Быстрый чекин 2. Просторный и чистый номер 3. Приветливый персонал на ресепшен и горничные 4. Наконец-то для двух взрослых и ребенка положили три пары тапочек и три банных полотенца (обычно приходится просить принести) 5. Хорошие завтраки 6. При заселении в номере ждал комплимент от отеля 7. Мужен находится в 10 минутах пешком
−1. Номер немного темноват и есть пыль из-за большого количества тканевых поверхностей. 2. Персонал в баре не особо дружелюбный 3. В номере было замечено несколько пауков (нас они не смущали)
Hoenen
Switzerland · Solo · October 2026
“Komfortables Hotel der oberen Preisklasse. Zu Fuss 1/4 h zum alten Zentrum.”
+Wirklich gutes und schön präsentiertes Frühstück, meist sehr freundliches Personal
−Das Zimmer hätte für den recht stolzen Preis etwas geräumiger sein dürfen. Das Hotel liegt zwar schön im Grünen, hat aber keine wirkliche Aussicht.
Fernando
Spain · Couple · October 2026
+Espectacular desayuno y atención del personal.
−Por la noche el baño emitía un olor terrible a alcantarilla, aunque la habitación era espectacular, este incidente estropeó la experiencia