Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 121 reviews.
+Very good
+It was very good
+Very good
faheemkhader
India · Solo · April 2025
“The Jewel in crown of bangkok, which is loosing its lustre - Le Fenix”
+Undoubtedly it is one of the best places to stay in Bangkok. Innumerable number of times i ve stayed here. Location being the most promising factor. Breakfast a bit pricey, but, its one of the best breakfasts being served in Bangkok. During last visit, i ve asked and requested to kindly maintain rooms neatly. Still the request has not been taken proper care. There are still cockroaches roaming freely in rooms and on the bed too!!! Bathrooms need paramount repairs. Hopefully the management may take proper action this time
+It's not a highly rated hotel so I knew what I was getting into but there was mold in the room. Curtain were old and stiff. They don't change the bedding. Cleaning crew was friendly. Easy to get transportation at an hour of the day.
T_E_lawrence1
United Kingdom · Couple · March 2025
“Dirty, Filthy. Don't book this hotel.”
+Spent 3 minutes in our first room before we asked to move. 1st room was smelly, urine. 2nd room didn't smell but was very tired looking. Black mould in shower and around the sink. bedside reading lamp stuck together with tape. Shower screen looked like it hadn't been descaled for years. Walls had dirty splashes over them. To get WiFi, I either had to sit right next to the room door or sit in reception. Mirror in room cracked. Carpets in the corridors filthy. Quite a few prostitutes visiting the hotel. Pictures on websites make it look nice but they were more than likely taken when the hotel was first opened. Booked 7 days there but only stayed 3 days. It's a dump.
redhotsyd
Australia · Couple · March 2025
“DO NOT STAY HERE - FILTHY, UNSAFE, AND DISGUSTING!”
+I was forced to give a star. I wish we could give 0 stars. DO NOT STAY HERE - FILTHY, UNSAFE, AND DISGUSTING! I cannot stress this enough,STAY AWAY FROM THIS HOTEL! This was, without a doubt, the worst and most horrifying hotel experience I have ever had. From the moment I walked in, I was hit with a strong, musty, damp stench, like mold and rotting carpet. But nothing could have prepared me for what I saw when I entered my room. • The entire room reeked of wet carpet and dirty socks. • There were horrifying red stains all over the curtains and furniture, running from top to bottom. I can’t say for certain that it was blood, but it definitely looked like it. • The bed linens were disgusting,stained, ripped, and covered in someone else’s hair. The idea that I was expected to sleep in that filth is revolting. • The bathroom was a nightmare,mold covered every wall, every corner, from the floor to the ceiling. • The toilet barely flushed, adding to the overwhelming feeling of filth and neglect. I immediately complained and was moved to another room, but it was just as disgusting. The same overpowering musty smell, the same stained and dirty linens, and even a broken mirror that had bee
“Terrible; worse budget hotel ever experienced”
+Worse budget hotel I have stayed in Thailand in over a decade. My mistake was not reading reviews before I booked. I have stayed in old hotels that are clean. This hotel is old and filthy from the corridor and into the room. Room stunk of cigarette smoke. Sheets in places were transparent. Pillows were lumpy. Writing bench sticky Chair filty and had no seat support (springs broken) Cockroach seen scurrying across the carpet at night. Carpet dirty Blackout curtains didn't fully cover either end of window so got full morning light Shower hose was leaking at head so less effective shower Shower glass clearly not cleaned Air conditioning (AC) panel damaged so could only turn AC on and off. AC noisy. The positives;, the AC actually worked. The receptionist was helpful. I strongly recommend you find alternative accommodation.
“Crap hotel”
+This would have to be the most deceiving hotel i have ever booked through hotel club. It was dirty,mouldy and the towels and linen were throw away at best, There was no spoons for coffee or anything and the overall condition was terrible....Breakfast wasn't too bad ..Your window to see out was filthy and about 450mm wide by 1m high ....should send prisoners here when the jails are full
+Great location but property really needs proper cleaning, stains all over beds and floors, cockroaches everywhere, one night stay is fine but would not recommend for anyone into cleanliness.