Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 80 reviews.
Frances
United Kingdom · Solo · September 2026
“Convenient and good value for money accommodation”
+Location was convenient, bed was comfortable, spacious room with balcony, fridge and plenty of space . The shower pressure was amazing.
−The communication via WhatsApp could have been better if in English. I had to keep using Google translate to interpret. The keys were complicated. We did not meet the host. The coffee machine and the air conditioner didn't really work but it was fine for what we needed.
Nina
Serbia · Solo · August 2026
“Poor communication with the host”
+Location is excellent, just a few minutes from pedestrian zone. There's small kitchen in the common area, with cutlery but no plates.
−Communication with the host. The host speaks only Italian and insist for communication to be through WhatsApp. Any problem is met with resistance from the host and insisting that's how it is, until she stops answering for hours. When you arrive in front of the building, the host asked us to send passport photos before she sends us the code for the lock box. Luckily we had internet, but it's very inconvenient set up, especially for self check in. And could've been easily avoided if we're asked to send it in advance. We extended our reservation for one more night and checked again when we arrived, and we were assured it's all good. But the host contacted us to move us to a different building at the time that didn't work for us, because the room was apparently already booked for that additional night. In the end we arranged time that worked better for us, she was 10min late to tell us that we don't need to move at all. Something she could tell us with a message earlier in the day. We were charged 10€ cleaning fee, that was already paid during original booking. When I provided the receipt she stopped answering for hours and in the end said it goes to the host and we need to pay. Shower
Ana
Bosnia & Herzegovina · Couple · June 2026
+We liked the location
−The entrance to the apartment was very inconvenient. It could be a little bit cleaner
Tomáš
Slovakia · Solo · May 2026
“Calm location in Palermo but limited in-house facilities”
+Calm location, close to various facilities (cafe, corso, bus stops), safe. The host is responsive and solves potential issues. Good wifi, minifridge in the room
−Could be cleaner, the beds are traditionally italian so for foreigners a little difficult. The bedding didn't scream superclean either. Very limited storage in the room due to extra pillows in the wardrobe. Water damage/mold on very high ceilings. One room had a super tiny shower. Shared kitchen didn't have plates, very limited number of cups, no salt, etc. in short, the kitchen is just for coffee.
Shirley
Qatar · Couple · April 2026
“Not impressed...”
+The location was good.
−We were charged 10 Euros each for a towel - I know some small hotels charge this if you want a CHANGE of towel during your stay. We were charged 10Euros for cleaning, even though I explained that we had paid this amount for cleaning when we booked. The owner asked for the 30 Euros and the city tax in cash and they would collect it as soon as we arrived. Other hotels have the courtesy to ask at the end of your stay, in cash or bank transfer. We knew about city taxes but were not expecting an additional 30euros. Booking.com are communicating with the owners to enquire why they charged us twice for cleaning but the owners have yet to respond.
Elisa
Italy · Group of friends · October 2026
“Carino ma si può fare di più”
+La posizione ottima e vicina al centro. Il buon caffè nella sala comune. Bottigliette d'acqua offerte... Proprietaria gentile.
−I letti, tranne il più grande, erano molto scomodi. In particolare, c'era un'isoletta adattata a letto che era molto dura. Mal di schiena assicurato. La doccia non funzionava bene, il tubo perdeva acqua, era anche abbastanza piccola e non si riusciva a regolare bene la temperatura. Per 5 persone è una camera decisamente piccola, sicuramente non c'è privacy tra gli ospiti 😅
Jasmin
Germany · Solo · October 2026
“Sehr schön und liebevoll ausgestattetes Zimmer in zentraler aber ruhiger Lage.”
+Hochwertige und liebevolle Ausstattung, mit schönen Vintagemöbeln und hochwertiger gemütlicher Bettwäsche und Handtüchern. Tolle Lage, ruhig und sicher, trotzdem sehr ruhig. Kaffee- und Teekocher vorhanden und ein kleiner Balkon zum ruhigen hübschen Hof.
−Es gab einen großen Schrank, in dem aber der meisste Platz zur Aufbewahrung von Utensilien für das Zimmer genutzt wird, so dass wenig Platz für die eigenen Sachen blieb. Da ich das Zimmer alleine genutzt hatte, habe ich das dritte Bett als Ablageort genutzt, wenn man aber das Zimmer voll belegt, wird es eng.
Federica
Italy · Couple · October 2026
“Bellissima”
+Bella camera, ben arredata e restaurata. Luminoso con bel balcone. Proprietari accoglienti e gentili. Silenzioso. Molto centrale.
Emilia
Poland · Couple · June 2026
+Wszystko było super, blisko do centrum :)
Kasi
Hungary · Solo · May 2026
“Értékelés”
+Közel volt a központhoz.
−A tulajdonos nem beszél angolul, olaszul hadart végig, és szinte fel volt háborodva, hogy nem értem. A helyszínen derült ki, hogy a szokásos idegenforgalmi adó mellett még rejtett költségek is vannak, mint törölköző díj és takarítási költség. Szerintem ezt az utóbbi kettőt illene belekalkulálni az eredeti árba. A zuhanyzó apró, alig fértünk el benne.