Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 24 reviews.
StevenThiban21
Family · November 2023
“Return again..”
+This is a must visit property... This property is serene and very peaceful...We were welcoming by duty manager Mr. Hamizan(if not mistaken). He is really helpful.. Kudos for the chef n his team for preparing very tasty dishes..(bfast)very friendly staff who are always ready to help...my kids was enjoying the pool.. Kids pool and private pool at our Selangor Lavilla. First time saw got indoor playground for the kids in the resort. That's something great. The view were amazing (seaside) The whole property was nice and clean. I recommend everyone to experience the beauty of lavilla Cherating resort..
jimmdale
Family · August 2023
“We had a great time”
+After reading the reviews on here I was worried.We went as two families with fives kids aged from 10 to 15.We all had a fantastic time. The villas were spotlessly clean and the beds were comfortable.I thought the decor in the rooms was very pleasant and although the bathrooms were dated everything worked well.The rooms were separate which was great for us but could be problematic for those with younger kids.The private plunge pool/jacuzzi was really lovely and again very clean. The main pool in Holiday Villas is brand new and absolutely fabulous.The sunbeds etc are also new and there is very relaxing.The swim up pool bar is also great and you can get a cold Tiger all day if you ask for a rather pricey 19RM. The beach was beautiful but sandflies are a problem so you need to be prepared! The only issue (which could easily be resolved) is the beach restaurant which again is a brand new building with lively views.The chef can cook(as demonstrated by some dishes at breakfast) and is a very lovely chap but there is a lack of options and is quite expensivw
Sightseer08737520618
Family · June 2023
“Terrible lavilla..”
+1. Old not worth with what we paid! 2. Smell termites spray but still found cockroaches 3. Bed sheet smelly and house keeping not change bedsheet and blankets. 4. Mattress hard 5. Windows, wall, binder, dirty dusty and the dust looks stick permanently. 6. Carpet old and house keeping only swept the floor but nit carpet. 7. Dark inside t he rooms not enough light. 8. Kedah villa actually 2 rooms separately not one villa with 2 rooms. 9. Bfast okay not many choices and porridge terrible. Second day the porridge taste sour seems spoiled. 10. Surrounded villa messy 11. Pool okay only the sharp stone dangerous. My girls got cut and scratched at their hands and feet fingers. The only good here seaview and clean beach but not for swim.
WorldBreeze
Malaysia · Couple · October 2022
“1985 Called. It wants its hotel rooms back.”
+My wife and I stayed here in October for an overnight staycation. For the high price paid, we expected much better. After all, the price is equivalent to a 5-star hotel in KL. The villas look quaint from the outside, but inside they are EXTREMELY dated - The decor is straight out of the early 80's, before my wife was even born ! The bathrooms are in a state of disrepair. You can't take a shower without the water backing up through the toilet and making loud glugging noises. The water took forever to drain from the sink, presumably clogged with decades of hair. Several lights in the room were not functioning and the safe box was totally broken. The only modern thing in our room - a large flat screen TV, is connected to an old-style Astro satellite box with only a few channels subscribed. Unfortunately the 'traditional' wooden sofa was as hard as a board, so uncomfortable to watch TV for long. The bed - set up as a mock four-poster - was fairly comfortable, mattress a bit too hard for my tastes; but we slept well, particularly with no outside noise. Luckily, the aircon was working very well . A kettle is provided, and there is a refrigerator in the room which (eventually) keeps drink
teejayselvam
Group of friends · September 2022
“Holiday Villa La Villa Cherating”
+We made a trip to Cherating, my frirnds and I. We stayed at the Garden Villas facing the beach. The check in was seamless and we were in the villa in no time. With a large picture window looking out to sea, the villa was well appointed, spacious and pleasantly designed to replicate a kampung house . It came with the cascading traditional stairs found in southern kampung houses. The staff were attentive and not obstrusive. That made our stay all thr more memorable. The poolside bar and the adjacent gym with seaview were my favourites. Service was prompt and coirteous. Went back again to stay on a work trip to Kemaman a week later.
SteveLeo
Malaysia · Family · September 2022
“Might consider coming again”
+It was a very relaxing holiday for my family despite us travelling in a big crowd of 3 families. Stayed in one of the chalets. PROS: 1) enjoyed what nature could offer. The plants, tress, beach was such a relaxing, de-stressing sight. 2) service - very good i would say. They would respond immediately on the request of food or beverages. Upon checking in the chalet, was given glasses of welcoming drink. 3) chalet - love the concept of "kampung" chalet. The whole structure is made of wood, which i felt was quite sturdy and didnt make much of funny noises when walked upon in the living room and hall. 4) swimming pool - as we had stayed in the chalet, there is a private pool next to to it. Water was prescient, with minimal to no insects seen. The common swimming pools on the other hand, they were fabulous. There is the kid's pool and the adult pool, which was kept very clean and my kids enjoyed tremendously playing in it. Cons: 1) being next to nature, you cannot avoid the annoying mosquitoes feeding on you. - best to have apply some mosquito repellent patch especially during the evenings. 2) food at the cafeteria however was quite a big let down in my honest opinion. Food options are
F4434ABmikew
United Kingdom · Couple · July 2022
“Sadly just average…..”
+Feel bad about not giving this place a better score. But just can’t. Too many issues we couldnt ignore makes this place “average”……. We were booked into regular poolside villa/room but once we got to it there was a lot wrong with it. Plumbing dodgy, TV didn’t work, generally just in a poor state of repair and generally old and tired On complaining, we were upgraded without fuss or delay to a simply beautiful garden villa with private plunge pool, and that action alone should have guaranteed this place a better review. Sadly too many other things let the place down. The service in the restaurant and room service is frankly awful, you could could go old and grey waiting for your food. And on the one occasion we ordered room service meal to be delivered to the poolside, which was all of 30 metres from the kitchen, it took over and hour to make that short journey and , when it came, was stone cold I could forgive such stuff if the place was busy but it isn’t. It’s very quiet. A saving grace is the superb swimming pool and it’s location right on the beach. Both are extremely inviting and we made use of these two facilities during our stay. The breakfast, for which we paid an additional
OmVignesh
Malaysia · May 2022
“Amazing place, maybe not right time”
+Went on short trip during Eid holidays with family, 2 nights. Overall trip was good, just the place seems aged a bit and restaurant service really need improvement. Room/Chalet - the house we stayed in named Negeri Sembilan. Two bedroom and one living. Its a chalet by near the beach which I prefer as more convenient compared staying in hotel room. Room is nice, mostly working condition except main bathroom water drainage wasn't good enough. Probably it aged over time. Would really recommend an upgrade here. Living area is small but not much an issue, just AC need servicing I guess. There's small pool size probably 12" x 9", its perfect for kids as the depth around 4ft. Location: Great, just by the main federal road. Many nearby local convenient store around. There are also couple local restaurants nearby, but we had issues since its Eid holiday all were closed as majority were Muslim shops I believe. Its next to the beach and not many hotels surroundings. So beach and expect less crowd besides Holiday Villa's guess. Good place to see sunrise in the morning. There's also a large swimming pool at common area, water slides, and some fountain which kids will enjoy. Some down sides: Sin
dzainal62
Family · May 2022
“Simply Amazing”
+My Brother (lives in Australia), my cousin n hubby (live in Holland) and i stayed at the LaVilla and we were in awe of the place. Beautiful Chalets and luscious landscape and the warmest service by the staff will linger in our minds for years to come.. Thank You LaVilla for giving my guests a memorable stay.
“Awesome views , location and hospitality”
+Perfect getaway only 3 hours from KL with plenty of nearby sundry shops and eateries. BYOB suggested though. Beautiful classical styled chalets with clean & huge jacuzzi pool for all 20 of us...we stayed quiet as quiet as possible.Bathrooms are dated but have been reassured that it will be upgraded in the near future for our trip back. Wide grounds and beach were well maintained with plenty of monsoon permissible activities. Revolving breakfast menus, delicious food Western and local cuisine allowed us to just lay by the infinity pool all day while the kids spent their energy at the super fun slides and water fountains. Gloomy monsoon rains for couple of hours were made up by warm and courteous staff particularly Resort GM Siva, F&B manager Bob and staff Ridzuan, Adib and front office that went out of their way to attend to us. Kudos to them & will definitely be back!