Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 60 reviews.
Patrick
Ireland · Couple · March 2026
“Great location and lovely apartment”
+The location was brilliant and the apartment was exactly as expected
Daniel
Malta · Group of friends · February 2026
+The reply back and the help
Jason
Switzerland · Couple · January 2026
“We had a nice time there and I would recommend it...”
+The location and the apartment itself...
−The maximum of 21 degrees the thermostat could be set to especially in Winter time. Two degrees more would have been perfect...
Clément
Switzerland · Group of friends · January 2026
+Location Staff was really attentive to my requests Cozy
Konstantin
Austria · Group of friends · December 2025
“It was perfect”
+The flat is very central !!!
Scott
United Kingdom · Couple · November 2025
+The property was nicely decorated and appeared exactly as the photographs suggested. The location is excellent with great access to Amsterdam.
−I personally do not agree with the extra charge that guests incur for using basic gas and electric at the property. In the case of my partner and myself, I paid 900 pounds for 5 nights and spent limited time in the apartment, apart from sleeping, so I believe the price I paid should be inclusive.
Christina
United Kingdom · Solo · October 2025
“Good and less good 😀”
+Excellent location on a charming alleyway. Some street noise as expected for central Amsterdam, I enjoy hearing the street sounds however I wouldn't recommend for light sleepers. Interesting layout to flat, which is essentially an open plan studio room with a bed in the kitchen area. It's excellent value for money, given the location. Were a bit of ££ to be spent on this place, it could be elevated to a top tier accommodation. By that I mean, decorative finishes are a bit shabby and it'd benefit from a full length mirror. Prompt telephone contact from duty person when we arrived. He happily provided recommendations for the area.
−There is something a little stingy about the expectation that gas, etc will be taken from your deposit. Likewise, having to remove your own rubbish from the flat when you leave. Only two hand towels supplied for two adults staying for four nights, again, a little stingy. From reading other reviews, I was aware that communication with the agency running this place can be hit and miss, so I did not get too concerned beforehand by their limited contact however this could provoke anxiety in those so inclined. Not sure why check in times are restricted, given that it's via a key code and you never meet an actual person? It's a decent enough place but the overall impression is not welcoming, a bit like staying with a relative who doesn't really want you there.
Cheryl
United States · Couple · September 2025
“The communications really diminished our experience.”
+It was cozy and close to everything.
−The constant barrage of rules and threats to cancel our stay or charge us extra diminished the joy of our visit considerably. It was the opposite of hospitality. We paid in full 9 months in advance and then were told ten days before that we missed the fine print and if we didn’t pay another $500 security deposit by bank transfer we would lose all our money and we shouldn’t bother showing up. From the US this costs $50 and a trip to the bank because it cannot be done any other way. We would have been happy to pay this up front as money was not a problem- only they make it feel sneaky. There were multiple emails that we couldn’t have a guest even for one minute- annoying because our son was also in Amsterdam for a conference. And if there is anything for the cleaning service to do after you leave they threaten to take money out of the security deposit. It’s a shame because the space was really cute and well located - but the booking.com communications were examples of how not to treat guests. I will never use booking.com again after this experience. The only things that would make the space better are more lighting and they need some drawers or somewhere to hang clothes.
Daniel
United Kingdom · Group of friends · September 2025
“Would not recommend.”
−It’s been 4 weeks since we stayed at this accommodation and we still have not received our €500 deposit back. They have also now stopped replying to our messages. Awful customer service, would never recommend.
Maylee
Australia · Couple · July 2025
+Good location from the central station. Comments are the main lights were dim. Also a bit inconvenient on international bank transfer for security deposit. Everything else are okay.