Lancaster Hotel

Name: Lancaster Hotel
Address: Brunel University London, Uxbridge, UB8 3PN, GB

8.1Very good1,915 reviewsSee rooms

Hotel

Brunel University London · Uxbridge

Facilities at a glance

Free Wi-Fi
EV charging
Gym
Breakfast
Daily housekeeping
Family rooms

About this place

Convenient Location near Heathrow Airport Located just 5 miles from Heathrow Airport, Lancaster Hotel offers a prime location for travelers. With free on-site gym and WiFi, guests can stay connected and active during their stay. Comfortable Rooms with Essential Amenities Each room at Lancaster Hotel is equipped with a Freeview TV, private bathroom, and tea/coffee making facilities. Ensuring a comfortable and relaxing stay for all guests. Versatile Facilities and Services Guests can enjoy an all-you-can-eat breakfast buffet each morning and make use of the lounge for a quick coffee or meeting. Additionally, the hotel offers a laundry service and meeting facilities upon request, catering to both leisure and business travelers. Book your stay at Lancaster Hotel for a convenient and comfortable experience!

Choose your room

Pick check-in and check-out to see live room prices.

2 room types

Choose your room
Room type	Guests	Show prices
Deluxe Double Room 27 m²2 × Double bed	Sleeps 4	Show prices
Small Double Room 13 m²Double bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Parking
EV charging

Pool & wellness

Food & drink

Restaurant
Bar
Breakfast

Services

Laundry
Daily housekeeping

Family

Family rooms

Accessibility

Accessible
Elevator

Outdoor

Garden
Terrace

General

Non-smoking rooms

Location

Address
Brunel University London, Uxbridge, UB8 3PN, United Kingdom
0.9 km from the center of Uxbridge

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 14:00. Check-out by 11:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

8.11,915 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness7.6

Service8.6

Location8.6

Room quality7.1

Amenities7.6

Value for money8.1

Food and drink7.1

Samuel
United Arab Emirates · Solo · October 2026
6.0
“Slightly concerned that my refund from a previous stay has not yet arrived.”
+Room was good. Breakfast the last time was really good.
−Breakfast this time was not as good as last time. There were limited options and 30 mins before closing the staff said they cannot make any eggs to order because they will b e closing soon. I think it's because my son stayed alone. When I was with him, we got a different treatment. A refund from my previous trip has not yet been credited. I have spoken with Booking.com customer service as well as with the reception staff over the phone and personally. Very distressing. Please expedite. Its been over 2 months already.
Riyan
United Kingdom · Family · October 2026
10.0
+The location and price and staff members
−N/A
Abdul
United Arab Emirates · Family · October 2026
9.0
“It was an excellent experince to stay at Lancaster Hotel.”
+The room was very nice and clean and the bed was very comfortable.
−There was no room service round the clock.
Edward
United Kingdom · Couple · October 2026
8.0
“It was okay for our short stay”
+Okay but ate in lounge because of leak in the ceiling in dining room .
−Nothing
Samantha
United Kingdom · Solo · October 2026
9.0
+Great room!
Fiona
United Kingdom · Family · October 2026
9.0
“Pleasant stay close to our son who is at Brunel studying”
+Lovely big room and bathroom plus friendly staff
−Bathroom needed a bit of tlc especially the bath panel which was cellotaped along the bottom
Jordan
United Kingdom · Solo · October 2026
6.0
“Good for an overnight stay”
+Good location, room was spacy. No problem for a 1 night stay for work.
−Some TLC needed - lightbulbs missing, worn furniture, no aircon or flowing air except window.
Russell
New Zealand · Solo · October 2026
3.0
“Very poor.”
+Some of the staff were helpful.
−The room wasn't serviced for three days. Ran out of toilet paper, tea, milk and the like. Dinner was terrible. Moldy lettuce in salad. Samosas were from a packet and cold. Soup was cold and tasted bland like from a can. I told the waiter about the moldy, brown salad and he said it was only "for show". Some staff were very off hand. Some were good though.
Waidah
Malaysia · Solo · October 2026
6.0
“Usually ok but not this date.”
+They have compliment laundary and near for me go to school
−Every time I stay at your hotel in Lancaster, I usually use the laundry facilities. However, during my recent stay, I experienced several disappointing issues with the hotel facilities and customer service. Firstly, the laundry room door could not be opened, and there was no telephone in my room to contact security for assistance. When I approached the receptionist, I was repeatedly informed that the laundry facilities were not managed by the hotel. While I fully understand that the laundry service not under hotel. I would have appreciated a more helpful and friendly response. As a hotel guest, I believe it is reasonable to expect reception staff to offer some assistance or guidance rather than simply stating that the facilities are not their responsibility. Secondly, I experienced inconsistent information from different receptionists regarding luggage storage. One receptionist confirmed that I could leave my luggage in the hotel's storage room, while another receptionist subsequently refused. As a result, I had to carry my luggage and leave it at my school instead, which caused considerable inconvenience. I believe that **consistency, professionalism, and a willingness to assist g
Fiona
United Kingdom · Family · October 2026
4.0
+Location
−The rooms were tired and the bathroom unclean. Room also had an unclean smell

Good to know

Check-in & check-out
Check-in from 14:00 · check-out until 11:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

2 room types

Deluxe Double Room

Small Double Room

What this place offers

Internet

Parking

Pool & wellness

Food & drink

Services

Family

Accessibility

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews