Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Amira
Egypt · Couple · October 2026
“Chic”
+Vibes
−No hot water
Maria
United Kingdom · Couple · October 2026
“Really bad”
+The hair dryer was OK.
−Terrible Experience - Would Not Recommend! Our stay at this hotel was extremely disappointing from start to finish. First of all, there are stairs at the entrance, with no ramp or staff assistance. You have to carry all your suitcases up yourself. Nobody helps, which is absolutely unacceptable. We were initially given a room on the fourth floor that looked NOTHING like the photos advertised online. It was tiny, poorly furnished and clearly not suitable for two people. We paid for a double room, but there was only one lamp, one small table and no refrigerator. When we asked about it, we were told the hotel was undergoing renovations. The bathroom was ridiculously cramped, with the door almost touching the sink. The window was tiny, dirty and barely opened. The room was completely different from what we had booked. We spent almost the entire morning at reception trying to get another room. Staff kept passing us around and promising to call us back. Eventually, only in the evening, we were moved to a slightly better room. Unfortunately, the problems did not end there. The hotel is undergoing major construction work. There is dust and dirt everywhere, loud noise outside, and constructi
Naeem Abdullah
India · Couple · October 2026
+Hotel l9bby and location was very good.
−We were carrying heavy luggage and the room given was not directly accessible by lift, we had to climb stairs with the heavy luggage which was very disappointing. Hotel bathroom was not well planned, the wc area was very very cramp. The shower curtain was replaced by small glass which was not able to prevent water from spilling out and wetting the whole bathroom. Even hot water was not so hot.
Furkan
Türkiye · Group of friends · October 2026
“Close to Hyde Park!”
+* Excellent location, with Hyde Park just a short walk away. I really enjoyed starting my morning with a walk in the park. * The newly renovated lobby was spotless and looked lovely. * The room was spacious and comfortable for three people.
−* The hotel is still undergoing renovations, with construction work continuing while guests are staying there. As a result, it doesn’t feel fully operational yet. * There was an unpleasant smell in our room, which we suspect was caused by the ongoing construction work. * Since we only stayed for one night, these issues didn’t bother us too much. However, for a longer stay, I would recommend waiting until the renovations are complete.
Fridaus
Ghana · Solo · October 2026
“I will not stay there next time or recommend it.”
+The stuff were amazing.
−The hotel was having a renovation and paying house of dollars for 8 nights and having to not be able to sleep due to construction work was very bad. Also the house keepers never changes the sheets no matter how dirty it is.I have to ask each time for my sheets to b changed. I paid 1400 dollars for 8 days and it was not worth it.
Paul
United Kingdom · Group of friends · October 2026
“Very nice, comfortable stay”
+Very nice room, very comfortable bed. Newly refurbished bathroom
−Nothing really
cloe
France · Couple · October 2026
“super séjour !”
+l’emplacement, près de hyde park très bien desservi en métro comme en bus personnel très agréable et arrangeant
−petit bémol pour les travaux dans l’hôtel dès le matin mais à part ça c’est tout
Sabine
Germany · Couple · October 2026
+Die Lage ist perfekt. Gute Anbindung zur U Bahn und direkt am Hyde Park.
−Leider wird das Frühstück zu teuer angeboten.
SYLVAIN
France · Couple · October 2026
“Superbe séjour”
+J'ai tout aimé, l'emplacement, le personnel, la chambre, l'hôtel, le petit-déjeuner....c'est la deuxième fois que nous séjournons dans cet hôtel. Nous adorons.
Lucia
Spain · Couple · October 2026
“Repetiria”
+Ubicación, nos tocó una habitación con baño reformado. Cama cómoda Secador de pelo con potencia
−Habitación que daba al patio de máquinas, com ventana cerrada no se escuchaba Todo era moqueta No había enchufe en el baño