Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 13 reviews.
Lester
Namibia · Couple · May 2025
7.0“Nice and quiet”
+It was clean nice and quiet and beautiful
−Animals and the bead soup butter soup
Udeni
Namibia · Business trip · April 2025
10.0“Exceptional”
Caroll
Namibia · Family · January 2025
1.0“Never again”
+The host was friendly, garden was beautiful
−There was only one person, the host that welcomed us and attended to us, there was no Manager. The Chef was rude and the food was 4/10…the word luxury as advertised was nonexistent. We booked 4 rooms. The air conditioning in one room was not working. It was raining in at all room. My son could not sleep on his bed at all. It was really bad. I would rate the lodge as a 1 star. We cancel the second day and went to another lodge. I had to pay a luxury full rate for the one day. I would like to request half of my money back.
Udeni
Namibia · Solo · December 2024
8.0“All in all i enjoyed my stay”
+The staff was friendly and professional. The lodge was nice and clean. The drinks the food was top tier. All in all it was awesome stay
−The MTC Cellphone coverage was not good and the WiFi couldnt connect from my room
Jordan
United States · Solo · December 2024
9.0“A beautiful and restful place to stay outside of Tsumeb.”
+The property is beautiful and peaceful, with multiple comfortable spots from which to observe the beautiful watering hole. I have never stayed long enough to take a game drive, but my chalet overlooked the watering hole and I saw multiple types of antelope and birds in the short time I was there. The staff is excellent, very thoughtful and kind. It was wonderful to return after nearly a year and be able to be greeted by remembered friends. The food is great and they even remembered my dietary restrictions from my last visit nearly a year ago! Even though I typically enjoy trying different places to stay each time I travel through the same place, I keep coming back to this beautiful lodge.
−There wasn’t anything I didn’t like.
Jan
Germany · Family · July 2024
9.0“Fantastic stay and much better than the former reviews”
+To sum it up: A great place. I have to admit that I read all the negative comments and got very mixed feelings about my booking before arriving. Also, I got a very confusing automated email from the management to pay my booking on booking.com within a very short time frame (1 or 2 days) by bank transfer, although the payment specifics on booking.com stated that I can pay with credit card upon arrival. After escalating the case with booking.com and also writing an email to the management, I got the confirmation immediately that I can pay with card upon arrival. It would be better for the management to change their automated message to avoid confusion. However, besides this I cannot understand the bad reviews of the other travellers. Ok, the swimming pool is a sad sight, with some algae and milky water. This new management of this place obviously just took over from the former owners, so they definitely need some time to get everything in order. The management said they will look into the matter to improve the water quality of the pool. The overall location and the layout and design of the hotel is fantastic, isolated, quit and the garden designer really knew what he was doing when h
−- pool needs cleaning
Anna
Namibia · Solo · May 2024
5.0“It was a nice place to break the journey and meet friends under the beautiful tree.”
+The staff were attentive and friendly. The big fig trees were amazing. Dinner was very tasty.
−The communication before hand was not very good: questions not answered. Rather short/dry responses. Unfortunately no possibility to take strolls or other activity.
Lis
Namibia · Business trip · March 2024
4.0“It was ok”
+Breakfast was fine
−I didnot like the overal charge of the place but the rooms are just basic and ehen u ask for refreshment it wasnot done, and please when expecting guest do food shopping so you dont tell ur guest u ran out.
Nuria
Namibia · Family · February 2024
6.0“Pleasant”
+Pleasant and accommodating staff
Jordan
United States · Business trip · February 2024
10.0“A comfortable and enjoyable stay”
+I stayed overnight during a three-day drive. This is a beautiful and peaceful spot to relax and enjoy nature just about 15 minutes outside Tsumeb. The chalets and outdoor seating area overlook a watering hole where various antelope and birds congregated in the evening. The staff members were welcoming and kindly attentive. The room was clean and comfortable, and the food was delicious. I plan to return and would highly recommend.