Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 117 reviews.
Kerry
Australia · Solo · June 2026
“A unique experience, but not great amenities”
+Being in the museum was absolutely amazing. There was a cafe outside in the piazza which was very good with friendly staff.
−Our check in person wasn't very friendly, however our check out person was very helpful. Our shower didnt work which we discovered at 9pm. A man came and changed the shower head, by swapping it with another room, but it didnt stay on the wall as it was a different shape. He was going to make us wait until the shops opened the next day! I suggested the swap. If I didn't speak some Italian we would have been stuck. Also the wifi didnt work. There was nowhere in the bathroom to put toiletries, but the basin was big enough to bath a baby! If it wasn't for the experience of the museum, I wouldn't recommend it.
Cassie
United Kingdom · Couple · May 2026
“Great stay, would recommend this unique hotel and a great location. Prepare for the stairs!”
+Very unique property
−The fridge wasn’t working
Lucy
United Kingdom · Couple · May 2026
“Wonderful”
+The location is absolutely fantastic, being in a beautiful art museum and so central in Naples was so much fun. And the staff were brilliant, our flight was very delayed so we didn’t reach the hotel until after 1am, but they were able to accommodate for the late hour and were really kind and welcoming. We had a fantastic time!
Ingrid
United States · Couple · May 2026
“In the middle of old centet, amazing location. Also 6 minute walk to the beautiful majolica tiles in the cloister is ne”
+Great location
−Elevator would be great but the amazing frescoes and beautiful old included church make up for that inconvenience
Jolayemi
United States · Couple · January 2026
“The staff was great, the location was awesome, and the room comfortable.”
+The location was great. Close to bars and restaurants.
−instructions on how to get to the hotel should be very clear. It was a little difficult to identify at night.
Phillip
United States · Solo · January 2026
“Interesting experience to say the least.”
+I loved how unique this hotel was. You're literally staying in a church that happens to be a museum and church. I loved all of the artwork and how we had full access to the church at all times. It's not like any other hotel I've ever stayed at. It was a great experience and close enough to restaurants, cafes, a local market, and the city square.
−As unique as this hotel was, there were some drawbacks that made my stay a little challenging. There was no elevator so carrying my luggage up 5 floors was a little intense. After a long day in the humid weather, climbing up and down those stairs was exhausting. Also, there was nobody at the front desk a majority of the time which made things a little complicated. Also, you have to turn on a water heater which was difficult so I mostly had cold showers. Given it was so humid, the cold shower wasn't too bad. Also, the air conditioning wasn't the best.
Béatrice
Switzerland · Solo · June 2026
“Belle mise en bouche pour découvrir Naples en moins de 24h”
+En fait, tout était très bien, mis à part qu'il n'y avait pas d'ascenseur pour arriver au 3ème étage, mais comme c'est un hôtel musée, il est sûrement classé et donc sujet à restrictions. Heureusement, le réceptionniste a pu monter mon bagage.
−Par contre, une chose qui n'est pas acceptable, c'est qu'il n'y a personne pendant la nuit. A 23h, les clients sont livrés à eux-mêmes. Le réceptionniste, nouveau, ne connaissait pas le numéro d'urgence s'il y avait un problème. Je n'ai pas eu peur mais je trouve quand même que cela pourrait être dangereux, notamment en cas d'incendie, il y a beaucoup de bois.
Aleksandr
Italy · Solo · June 2026
“Удобно, необычно, обязательно вернемся”
+Сам факт что ты живешь в монастыре 13 века, в центре Неаполя уже заслуживает высокой оценки, номерной фонд небольшой что конкретно для нас было плюсом, а так же тишина. Интересный факт что возможно в этом монастыре находится захоронение графа Дракулы. Убирают хорошо, персонал отличный. Всем тем кто ожидает сервис 5 звездного отеля - проходите мимо, это b&b.
−В общем только одно, это забраться на 3-й этаж с чемоданом, но это мелочь и не влияет на впечатления. В выходные супер тихо, в будни слышен шум ремонтных работ с 8:00, но мы все равно вставали раньше.
Lena
Austria · Group of friends · May 2026
“Großes Zimmer, sehr zentral gelegen!”
+Tolle Lage, schönes Zimmer mit viel Platz. Außergewöhnlich, dass man in einem Kloster/Museum übernachtet.
−Viel Lärm von dem Platz vor der Unterkunft trotz geschlossener Fenster nachts. Zimmer liegen im 3. Stock ohne Lift - war kein Problem aber immer gut, wenn man das vor dem Buchen weiß…
Zeno
Italy · Couple · May 2026
“Tante cose belle di cui beneficiare, tutte insiem”
+Tante cose belle di cui beneficiare, tutte insieme.