Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Viegas
India · Solo · October 2026
“A Comfortable Stay in the Heart of Pondicherry!”
+La Maison is very centrally located, with Pondicherry’s main sights, cafés, restaurants and activities all within easy reach. This made exploring the town extremely convenient. The newly renovated rooms were comfortable and welcoming, and the staff were warm, helpful and accommodating throughout our stay. We had a lovely experience and would be very happy to stay here again on our next visit to Pondicherry.
−There was nothing significant that we did not enjoy during our stay.
Sarah
United States · Solo · May 2025
“I didn’t stay here bc it closed”
−The hotel is under construction and does not have rooms to stay in. I communicated with the hotel before arriving about early check in and when I arrived it was a construction site and did not have rooms available. This listing should be taken off of booking.com. I did check the hotel website and the pop up about the construction and hotel closure did not appear until the day arrived. Do not book this hotel until after they reopen.
Sripriya
Australia · Solo · February 2025
“Comfortable and safe”
+Property was safe and was decent. Room was clean, nothing really fancy for the price though. Breakfast is on the house and was reasonably good. Staff were helpful.
−Street noise - the property is located on a busy street and you can hear the noise on the street: people and traffic.
Paul
France · Solo · January 2025
“Exceptional”
Michel
France · Group of friends · January 2025
“Poor quality and dishonest place”
+Good location.
−very bad address, to be avoided. The rooms do not correspond to the photos, no sheets, a ridiculous and frankly bad breakfast (I live in India and I know the standards). Much too expensive for the poor quality service.
Fernando
Switzerland · Couple · December 2024
“Bad”
+Nothing, it's one of the worst places we have ever stayed at.
−I stayed at this place with my wife and 2 year old child and it was one of the worst experiences we have ever had traveling. Here is a summary: 1. Misleading Advertisements: The hotel falsely claims to be a beachfront property, which is untrue. Most of the photos displayed here on booking.com are deceptive/ taken from other hotels and do not reflect the actual state of the property. Positive reviews appear to be fabricated to mislead potential customers. 2. Substandard Facilities: The hot water system is outdated and insufficient for use. Rooms are dark, old , bathroom has mold, no water in sink and no toilet paper. Rooms are poorly maintained, with no provisions to block outdoor lights at night. Noise levels are excessive, making it difficult to rest. 3. Unethical Practices: The hotel demands full payment upon arrival and they try to pressure you to pay in advance, limiting guests' options if the premises do not meet expectations. Staff insist on entering guest rooms daily without reasonable justification, invading privacy. 4. Subpar Services: The breakfast provided is worth no more than 50-100 INR and is far below the promised standards. It's unhygienic in the kitchen and there i
Rhia
India · Couple · December 2024
“Location great, rest below par.”
+Location is excellent. A stone’s throw away from everything you’d want to see. Apart from the location and the hospitality of the staff, everything else felt below average.
−The bathroom, shower area, electric sockets etc. are not maintained and barely work. Supplies like shampoo, water, coffee and tea sachets were not replenished on a daily basis, not even after room cleaning. The balcony has no way of enjoying it, given a lack of furniture, even something basic. Overall, for this price, we expected better services.
Simon
United Kingdom · Couple · December 2024
“Overpriced & Very Noisy Hotel”
+Heritage building, decent sized rooms.
−AVOID! Noise (it’s noisy 6am -11pm due to being on a major road (car horns, vendors playing loud music etc) dirty, shortage of clean towels (told to wait for 2 days for clean towel) staff asking for tips even before check-in. 40 minute waits for coffee at breakfast times. Too many issues to list, please avoid.
Paul
United Kingdom · Solo · December 2024
“On a very noisy road”
+The location is very good to see things
−The noise from the road outside is tremendous and well into the early hours. No TV or safe in the room ..no plug in the sink . Breakfast staff were nice was difficult .to communicate with . Breakfast was just ok . No European option. The hotel is in need of tlc . Air con worked really well. ..take ear plugs if you intend to stay here .
Ananya
India · Couple · December 2024
“Not what I expected”
+The location was the best thing. White town, the beach were all in walkable distance.
−The hotel does not look at all like the pictures. It's a blink-and-u-miss-it kinda place. No windows in the ground floor rooms. No terrace for chilling (it's blocked off by their own restaurant). Just good enough to cm and sleep after the whole day.