Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 150 reviews.
P1611VSpabloc
Family · February 2026
“If you want to ruin your vacation book this hotel”
+We arrived around 11pm there was nobody to receive us, waited probably around 30 minutes this lady come to assist us, our room wasn’t ready more probably 20 minutes for our room to be ready. That was our first red flag, after that everything went great. This lady was actually super nice and all the working crew was very friendly we had a great experience. On our last day the hotel was completely empty it was only me and my mom. The new management arrived at 6am EXTREMELY LOUD people were walking up and down the stairs on non stop smoking sage all over the hotel we couldn’t breathe, it was awful. I asked them if they could respect us and let us sleep but it was like talking to the wall. The new people that are running the hotel are extremely rude, they didn’t respect me and my mom. They were walking like elephants up and down. Didn’t let us rest at all. It’s being an awful experience. I DO NOT RECOMMEND THIS PROPERTY. If you want to ruin your trip book this hotel. I told the receptionist that 6am is not ok to wake people up on vacation. Not even my earplugs helped me to fall back asleep because they want to stop and they won’t respect you as a guest.
Taylor
United States · Solo · October 2025
“A pleasant stay in Cusco near the city center”
+The staff was very nice and helpful, made it worthwhile. The location is also great, close to the main square and historic areas, but not right in it where you feel overwhelmed.
−The room was a little small, which was fine for just me (one person) but it would have been very tight for multiple people. I also found that there were some strange dark splotches on the shower curtain which made the room seem less clean - that being said, the sheets and towels were clean and the rest of the room was as well.
Zabrina
Canada · Group of friends · October 2025
“Would return but maybe ask for quieter room”
+We loved the staff, they were very helpful to assist with laundry service and taxi to our bus. Gave great recommendations for exploring and meals and generally really lovely people. We enjoyed practicing our Spanish with them.
−The road is very noisy, there is a grate outside and every time a car passes it is loud. The floors are wooden and creaky and when guests in the neighboring room walked it sounded like they were in our room. Even with 26dB ear plugs it was a challenge to get a good rest between cars honking and the activity on the street. If you're a heavy sleeper you will like this place :)
+Came in late the owner stayed up for me. Loved the ambiance of the place. Close to plaza. Would stay again
+walkable
+Great stagg
Juan Carlos
Colombia · Solo · November 2025
“Mi casa en Cusco”
+Es sencillo pero todo lo que uno puede necesitar como base de operaciones para visitar Cusco. Muy bien ubicado en el barrio San Blas y cerca al centro. Agradable desayuno, excelente cama y baño, y muy buena atención de doña Francisca.
Daria
Belarus · Group of friends · November 2025
+Расположение, колорит, горячая вода, обогреватель
−Завтрак скудный, континентальный, все строго по кусочкам на человека. Нет шампуней, зубной пасты. А хотелось бы 🙂
Roberta
Brazil · Group of friends · November 2025
“agradável e acolhedor”
+cama super confortável, conseguimos fazer um upgrade de quarto, pagando a diferença, foi ótimo!!!
−café da manhã e do primeiro quarto que fiquei
Nadia Lisseth
Peru · Couple · October 2025
“Linda estancia”
+Muy lindo hotel, está muy bien ubicado cerca a la pllaza, su personal es muy amable y siempre dispuesto a apoyarte, de hecho que volvería a hospedarme aquí