Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 75 reviews.
Eduardo
Family · October 2024
+Es un paraiso, limpio, ordenado, la atención del personal es excelente, habitaciones cómodas, no puedo opinar nada malo, todo es súper bueno.
“Would not stay here again”
+Well…. We would not recommend staying here. 1: when you have booked your hotel, the hotel immediately sends out an email heavily encouraging you to booked transport with them (read: kind of makes you feel there is not another option to get there). We luckily didn’t due this as they charge you sobbelt of what you would pay if you buy your transport in La Pavona. 2. Their tours are also overpriced - charge about 10-15 dollars more per person pr tour for a less intimate experience than what you can find in Tortuguero. 3. They don’t make it clear anywhere that if you choose to stay here you will have to take a water taxi whenever you need to leave the hotel meaning you rack up extra expenses. They do offer a free shuttle 3 times a day but only away. Not back again. And only on certain times (11, 15 and 17hr hrs.). We would not have stayed here if we knew that was the case. 4. There was a gap under our door to our room, so each night we had big black bugs coming in under the door. We had to try and block it with towels. 5. facilities was old and worn, so was the pool. Pool was usable but really need a touch up.
+Es un lugar totalmente rústico. Para llegar, es necesario tomar una lancha. Sin embargo, está muy confortable, limpio y protegido. La comida que ofrecen es muy buena, el entorno es el lago, vegetación, y aves hermosas. Y lo mejor de todo, el trato del personal es excelente (Edgar, el barman, excepcional atención). Para ir al pueblo, también se toma taxi acuático. Toda una hermosa experiencia para relajarse en medio de la naturaleza
+We stayed in the location for two nights, both my son and myself got so many bite by bedbugs in the room!
“Basic rooms.”
+Fabulous settling, lovely gardens, very basic tired room. Breakfast and dinner was OK. Hated the wooden seats without cushions in the dining area.
Vanessa
Family · June 2023
+The service was incredible and well-suited for our family's needs. The lodges were comfortable and clean, and the staff had great advice for activities and helped us plan out our days to ensure we could enjoy as much of Tortuguero as possible. We appreciate the eco-friendly, family atmosphere and the humble interaction with wildlife. Highly recommend for anyone looking for an adventure in the rainforest!
Andrei-Cristian
March 2023
+Andres, der Rezeptionist war sehr freundlich und zuvorkommend, die Lage der Lodge ist unglaublich schön, auf einem der Arme direkt am Wasser gelegen, gefühlt mitten im Urwald. Alles sehr sauber und schön gestaltet. Das Zimmer ist geräumig, Warmwasser war vorhanden - eine tolle Experience!
“Séjour fantastique”
+Séjour fantastique !! Très bel accueil. Membres du personnel toujours à l'écoute, serviables, et de bonne humeur. Nous fêtions l'anniversaire de notre petit garçon, et tout à été organisé pour que nous gardions un souvenir mémorable ! Merci !!
Raphael
Family · July 2022
+Endroit très rustique, tranquille et agréable. Seul petit point important a savoir est que Tortuguero est un des endroit les plus humide du Costa rica et les cabines ne sont pas climatisé malgré que un ventilateur de plafond rendait les nuit supportable pour nous si vous ne supporté pas la chaleur ce n'est peut être pas un endroit pour vous.
+Staff was very friendly & helpful. The property was well kept and clean.