Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 11 reviews.
spinfield
Couple · March 2026
“Superb location, facilities, food and staff”
+Great location. Lovely to sit on the terrace and enjoy the sun and views after all the skiers have left. Amazing to do the first run down on fresh snow before the lifts are open. Great food. Most importantly lovely staff and family run. The owner is the chef and Olivier produces excellent dinners and a very good breakfast selection.
Happiness56885755736
Group of friends · February 2026
“A gem in Chatel. Definitely visit.”
+We went to their restaurant l’heritage for lunch, having booked it online on their website (super easy to do). We are family of five with some older and younger children. So impressed, genuinely. On arrival you take off your ski helmets and coats are seated at a spacious warm, beautiful table. They offer two set menus one at €35 and one at €65, both menus have certain dishes that include supplements. There is also the Alcote menu as well as a child’s menu as well. We are opted for the €35 menu, but I paid a €4 supplement for the scallops to start (which were amazing!) and one child had the kids menu. Staff were genuinely so kind and lovely, the food was absolutely delicious and we’ve already agreed we’re going to book for next year. If you are going to Chatel and want somewhere to eat up the mountain would 100% recommend. Is a lovely leisurely lunch, beautiful surroundings and thank you to all the staff for being so warm and welcoming staff.
Alexander
Serbia · Couple · February 2026
“The best vacation in the last 20 years.”
+Everything is very well done for a comfortable stay. The room has simple furnishings, but a comfortable locker and shelves. There is a place to put personal belongings. The owners of the hotel, Johanna and Sarah, create a cozy, homely atmosphere. The restaurant is above all praise. I wouldn't be surprised if the chef gets a Michelin star in a year or two. Thank you for the wonderful stay!
−Nothing
OberAls
Family · January 2025
“Great experience on the slopes”
+We had lunch at the Escale the entire week and the experience was great every single day. Portions are huge and always full of taste. Kids loved the lasagne and the club - the dish of the day is also always excellent. The restaurant owners offered us some liquor based on pine code buds - delicious. I will definitively use L’escale again as a base when i will return to Chatel
seanrN3327HQ
Group of friends · January 2024
“Outstanding location. superb staff, wonderful food & a unique experience to stay on the Mountain!”
+Superb location, excellent & friendly staff, nothing was too much trouble. We were a party of four friends, sharing a room and knew we'd arrive late. The hotel organised a skidoo trip to get us up the hill and had food waiting for us. The hotel were able to organise our lift passes, had options for discounts on ski-hire and all sorts. The food was superb, many thanks to chef Olivier!
JH341267
United Kingdom · Group of friends · February 2023
“Wonderful food”
+Great food and service. The staff were totally attentive and we were looked after really well. The view whilst eating lunch is spectacular. They do the best Berthoud and they looked after my Gluten Free requirements. A really great experience.
jacqui297
United Kingdom · March 2022
“Fab Stay On Top of the Mountain”
+This was our 2nd ski holiday staying in L'Escale and we enjoyed just as much as our first trip. This time we staying in a room with a balcony, which would recommend, with lovely views over the valley. Meals were excellent with good choices. Staying here in the morning you step out of the large boot room onto the piste, so ski out and ski in. The L'Escale is a slice of tranquility on a mountain, you do not feel shut off from the village more privileged to be in such a beautiful location. The staff were very friendly. The rooms were large and quite basic but had everything you need. A magical stay at L'Escale.
Ricardomariner
United Kingdom · February 2022
“Charming hotel in a unique setting”
+Just had a fantastic week at the L'Escale. There is something magical about being far from the madding crowd up a mountain, which falls silent at 5pm. Then it is just the piste bashers and quiet, ideal for the kids to toboggan or just sit on the terrace and admire the view. The staff are incredibly friendly and hard-working. The food was excellent, a wonderful spread for breakfast and dinner was also excellent. We had lunch on a couple of days as well, with a varied and large menu. If I had to come up with a criticism, it's that the Wi-fi basically does not work and for some reason the 4G seems not to work well, either. The rooms are a little basic, but that's not what you're there for. They are clean and comfortable. You can ski, quite literally, out the backdoor and apart from the fellow guests, the only others at the bar in the evening are the pisteurs. We will be back, for sure. A massive thank you to Sarah, Johanna and the rest of the team for making it such a pleasurable stay.
Alicia
France · Couple · February 2026
“On reviendra”
+L’emplacement incroyable, service incroyable. Malgré toutes mes restrictions alimentaires (pas de lactose, pas de gluten), ils ont tout fais pour s’adapter.
Anne-Catherine
Belgium · Family · January 2026
“une adresse à retenir sur Châtel”
+Formidable établissement idéalement situé sur les pistes. Accueil très chaleureux avec un personnel accessible et attentionné du début à la fin (merci pour le prêt des bâtons). Mention spéciale pour le jacuzzi et le sauna extérieurs qui permettent de profiter du calme de la montagne après la fermeture du télécabine. Les repas étaient succulents et copieux. Nous conseillons et reviendrons avec grand plaisir
−A noter qu'il n'y a pas d'ascenceur et que nous étions au 3e étage (aucun souci pour nous mais il faut le savoir)