Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Lydia
United Kingdom · Couple · November 2026
“Weekend at Kwalata”
+The gardens were well maintained, plenty of seating in the Lapa, Doma and restaurant. The staff were very welcoming and friendly. Who ever trains the staff is doing an excellent job. You felt safe in the area Excellent food was excellent and good value. The air conditioning in the rooms were a god send (with temps at 38C)
−In Chalet 3 the inside shower was very low water pressure and could not have a decent shower!
Reem
South Africa · Couple · August 2026
“Very stressful and unpleasant vacation”
+Most of the stuff were friendly
−May be this is the longest review I have ever made but people must know about this. Starting from the location if you are looking for tranquility and comfort this place is far from it, you can hear the N1 noise and if you are there over the weekend you will hear the music from the town close by, we actually couldn’t sleep till 5am the first night. Upon arrival the receptionist were very rude and didn’t explain anything to us except the fact that we have to drive to our chalet, gave us the keys and showed us the directions, she also informed me that they are fully booked for game drives and the only drive that we can get is the early morning of our check out day! So if you read from the questions that you can book at the property that’s a lie. Getting to our room we found out that it is the room next to the kitchen so by the time we slept 5am the first night at 6am all staff started working, chatting, moving and dragging stuff around the place. The next days we even woke up earlier on the noise and the smell of the generator which was place next to that room. This room must be utility room and not a place where you host customers in. The room was so dark, so we had to switch on the
Marilyn
South Africa · Family · July 2026
“It was not what we expected: disappointing.”
+Sinah from reception was always friendly and helpful. Game drive was lovely.
−The accommodation was sub-standard. For the price we paid we were very disappointed. The linen is very old and definitely needs upgrading. Nothing seemed to match. We were advised there was a coffee machine which there was not. Not sure if coffee was supposed to be supplied but there was exactly 1 stick of coffee in the containers. We had to go out and buy our own coffee. There were a few mugs and glasses, nothing else. No cutlery at all. Not even a dish towel or dish soap to wash the used cups. The cooked breakfast was average. The food was mostly cold unfortunately. Eggs were pre-cooked so were cold when dished up. Restaurant service and staff and kitchen need more training.
Lage
South Africa · Solo · July 2026
“Kwalata getaway.”
+Staff were friendly. Accommodation was good. Facilities great.
−All met our expectations.
Anne
South Africa · Couple · June 2026
“A wonderful spoil”
+The friendly staff, the unique environment, the good food. The bird life was wonderful. The mongoose was facinating. Seeing the whistling ducks in the dam was fantastic. The statues and carvings are unique. The staff was friendly and knowledgeable. We loved our time at Kwalata and we'll be back.
−Advertised as self catering but 3 teaspoons and a fork don't make a unit self catering. The kitchen distance from the dining room meant the food was never piping hot. Would have been nice to have an outside plastic table. The bench in the boma was not comfortable.
Dinah
South Africa · Solo · June 2026
+Food,game drive
−No tv in the chalet
Yolandi
South Africa · Solo · May 2026
+The chalet was beautifully maintained, exceptionally comfortable, and far exceeded our expectations in every way. The attention to detail in both the furnishings and facilities created a warm, relaxing, and luxurious atmosphere throughout our stay. We were especially impressed by the excellent range of facilities available, which added greatly to the overall experience. The breakfast was another highlight, offering a wonderful variety of delicious options to suit every taste. Overall, our stay was both memorable and thoroughly enjoyable.
Robyn
South Africa · Solo · May 2026
“Beautiful lodge, but noise levels were very disruptive and intrusive.”
+The food was delicious and the actual lodge itself is really beautiful! I did a birding game drive with William and that was excellent!
−Very noisy unfortunately. On Sunday morning at 7:30am I was abruptly woken by the cleaner singing loudly in the room next door. After breakfast, I returned hoping to enjoy some peace before checkout, but the singing continued and a walkie-talkie had been left in the room going off repeatedly, which ultimately resulted in me checking out early. The night before, guests were also allowed to play loud party music around the pool area, so instead of enjoying dinner and the bush sounds, all you could hear was loud music, singing, and shrieking. The rooms are also not very soundproof, as conversations, snoring, and noise from neighbouring rooms could easily be heard.
Adrian
Netherlands · Family · August 2026
“Prima locatie ; we hebben ons goed vermaakt”
+Vriendelijk personeel, mogelijkheden voor game drive
−Wifi matig tot slecht, 2e kop koffie bij het ontbijt moet je betalen; dit staat nergens; schoonmaak huisje zonder overleg en steeds als wij er niet zijn ; de noodzaak is er niet en dat voelt niet goed. De waterpoel voor de wilde dieren wordt niet ververst; wellicht als je dit doet dat de beesten ook langer blijven op doorreis
Arnout
Netherlands · Solo · July 2026
“Aanrader! Geweldige sfeer”
+Het personeel is ontzettend hartelijk en gastvrij. Hele persoonlijke benadering en behulpzaam. De lodge heeft een mooie ligging, ruimtelijk en de eigen boma bij de huisjes is leuk. Ook heeft lodge veel authentieke elementen zoals een lapa en mooie waterpoel om het wild te bekijken. Bonus, er is een zeer duidelijke kaart van de wegen in het gebied, wat verkennen makkelijk maakt, ook voor mensen die hier nooit eerder geweest zijn of voor het eerst op selfdrive gamedrive gaan.