Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Josephine
Malaysia · Group of friends · October 2026
“Overall we enjoyed our stay!”
+The staff are kind and friendly, walked us through everything we needed to know upon check in. They will ask you to book a slot for the rooftop Onsen for 50 mins (which we really enjoyed). They also have a steamer for you to steam your food (Beppu style)and another private onsen next to it (no reservations needed). You would also be given a set of yukata to wear during your stay
−The location is in the middle of a narrow street quite far from the train station area (15 mins drive) where most of the restaurants and cafe are at. But anyways most Ryokans are located here in Kannawa
Sebastian
Germany · Couple · October 2026
“Outstanding!”
+Amazing from start to end! The place is super cute with exceptionally friendly staff. It has a family vibe to it. What you get for your money is amazing: Free parking, free softdrinks, sake, tea and even coffee all day long. Be sure to book the dinner option! That was the best dinner we had in 4 weeks of traveling Japan. Be sure to leave some space in your stomach before though. Breakfast was also good but very Japanese and only until 8:30. Hells of Beppu are easily reachable by foot and there's even a big full supermarket 5 mins by foot. An enchanting place!
−Nothing
Courtney
United States · Couple · October 2026
+Not far from the hells of Beppu. Dinner was excellent and staff was very nice. The Japanese style room was very spacious and comfortable.
MC
United States · Couple · October 2026
“10/10 stay!!!!”
+Kunisakisou ryokan was amazing. Book it! We were lucky enough to get one of the rooms with a private open-air tub and shower, and it felt so luxurious. We were also pleasantly surprised to discover our room had an upstairs! The beds and pillows were incredibly comfortable, everything was spotless, and the room smelled amazing. And the FOOD. Absolutely incredible! Our first dinner featured a sushi boat and hot pots that completely wowed us, and breakfast was just as delicious. From the room to the food, the entire experience was fantastic. The staff was friendly and super welcoming. We would absolutely stay here again (and honestly didn’t want to leave) and highly recommend it to anyone visiting Beppu!
−The exit light in the room was super bright at night. So be sure to bring an eye mask
Alexis
Canada · Couple · October 2026
+Everything about this stay was fantastic. The staff was very welcoming, and we felt very looked after while staying here. We got to use the open air rooftop onsen during our stay which was an absolutely amazing experience, and we were given beautiful yukata to wear while we were around the ryokan. On our second night a basket with extra towels and bottles of water were left out for us which was a very thoughtful consideration. This ryokan was close to other onsens and excursions recommended throughout Beppu, and there was a bus stop only a couple minutes away, so travel was convenient. Check out was also very easy and there were very clear instructions throughout our entire stay. I would definitely recommend staying here again!
−Nothing! Everything was great.
Su Mei
Australia · Couple · October 2026
“An unexpected gem in Kannawa, Beppu”
+We loved everything about this ryokan. It is within walking distance to five of the Beppu Hells and only a short 3km drive to the remaining two. The historic Kannawa Steam Bath is also a short walk away. The baths on-site were extremely relaxing after a full day of sightseeing. The in-house breakfast on each day was delicious and so beautifully presented Mum and I almost couldn't bear to eat them. At specific times in the day you could also just relax in the common lounge with a complimentary coffee or tea, or shochu and nuts. The staff were all very warm and made us feel very welcome throughout our stay. 特に、城内さんがすごく優しく対応してくれて本当にありがとうございます。
−I loved everything!!
Marcel
Netherlands · Group of friends · October 2026
+The hot exterioir baths, the staff
−Room did not smell good, place is a bit outdated in general
delmas
France · Couple · October 2026
+Le lieu, les équipements, la chambre, la cuisine et la gentillesse du personnel.
chengyang
China · Group of friends · October 2026
+就餐环境优雅，舒适，日本特色浓厚，很有仪式感。
−厕纸太薄了
Natalia
Germany · Couple · October 2026
“Отличное место, очень приветливый персонал. Мы провели два отличных дня. Очень понравился Онсен. Спасибо большое. Очень”
+Персонал, близко достопримечательности