Krystal Palace Douala

Name: Krystal Palace Douala
Address: Boulevard de la Liberté, Douala, Région du Littoral, Douala, CM

7.6Good5 reviews

from $243.60 per night

See rooms

Hotel

Boulevard de la Liberté, Douala, Région du Littoral

Facilities at a glance

Free Wi-Fi
Parking
Airport shuttle
Gym
Breakfast
Concierge

About this place

Luxurious Spa Services: Indulge in a range of relaxing treatments at the full-service spa, from massages to facials and body treatments. Let the stress melt away in a serene environment. Dining and Socializing: With 2 restaurants, 2 cafes, and 2 bars/lounges, guests can savor delicious meals, grab a coffee, or unwind with a drink. Join the complimentary daily reception to mingle and meet fellow guests. Convenience and Comfort: Enjoy modern amenities like complimentary WiFi, concierge services, and gift shops. Relax in one of the 237 well-equipped guestrooms featuring satellite TV and minibars. To experience luxury and convenience in Douala, book your stay at Krystal Palace Douala today!

Choose your room

Pick check-in and check-out to see live room prices.

7 room types

Choose your room
Room type	Guests	Show prices
Junior Suite Queen bed	Sleeps 3	Show prices
Luxury Double Room 30 m²Queen bed	Sleeps 2	Show prices
Premium Double Room, 1 Queen Bed 27 m²Queen bed	Sleeps 2	Show prices
Executive Double Room Queen bed	Sleeps 3	Show prices
Deluxe Double Room 32 m²Queen bed	Sleeps 2	Show prices
Standard Double Room 27 m²Queen bed	Sleeps 2	Show prices
Premium Double Room 30 m²Queen bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Transport

Airport shuttle

Pool & wellness

Outdoor pool
Spa
Gym

Food & drink

Restaurant
Breakfast

Services

24-hour front desk
Concierge

Accessibility

Accessible
Elevator

Location

Address
Boulevard de la Liberté, Douala, Région du Littoral, Cameroon
3.9 km from the center of Douala

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 14:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

7.65 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 5 reviews.

Verified traveler
February 2025
8.0
“Excellent hotel with wonderful staff”
+The positives: This is a 5-star hotel and Douala and Cameroon should be proud of this hotel. The building is impressive, the furnishings, the decor and the rooms and the suite we stayed in was absolutely stunning. The reception was worthy of a 5-star hotel. The staff were amazing. The negatives: the windows from the rooms are dirty and do not give a good impression of the hotel. They can be cleaned from the inside so that guests have a good view from the hotel. The carpet in the hallway was stained in some spots. High-end hotels are getting away from carpets altogether for many reasons including health. The swimming pool area had too many people who were not there to use the pool. In fact some outside people came to record selfies for their social media posts. It’s a shame a hotel of this calibre would allow that. Also, access to the pool should not be through the restaurant. I raised all these concerns in person and the staff were very receptive. In fact, Nelly who is a public relations staff was excellent as she took time to hear me and offer some helpful background information. I loved the spirit displayed by the staff of this hotel. The owner and management have succeeded well
Joyce
Group of friends · February 2025
10.0
+Amazing stay very comfortable
Nicolas
February 2024
4.0
“Big Mirage”
+Don't be fooled by the reception desk, that is the best customer service you will receive. After that, customer service goes down the drain. The people working at the buffet except for 1 single waitress were all rude and looked like they did not want to be there at all. 3 days and 2 nights and i had NO HOT WATER. Not even luke warm. I had 2 roaches just chilling in my room and i was on the 2nd floor. If you get stuck in the elevator you might pass out from heat as the fan DO NOT WORK. I told the hotel about this and they still did not provide a discount or anything. When i arrived i had high hopes for this hotel but it was getting worse day by day. I was very happy to leave and go to a hotel that has functioning water and people that were happy to work. I have no intention of going back to Douala and even less of going back there.
Kalesiboh
Family · December 2023
10.0
+The staff are very polite and nice
Jeff
November 2022
6.0
+Room had to be changed due to construction, safe was not operating, staff unable to assit in a timely manner

Good to know

Check-in & check-out
Check-in from 14:00 · check-out until 12:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

7 room types

Junior Suite

Luxury Double Room

Premium Double Room, 1 Queen Bed

Executive Double Room

Deluxe Double Room

Standard Double Room

Premium Double Room

What this place offers

Internet

Parking

Transport

Pool & wellness

Food & drink

Services

Accessibility

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews