Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 65 reviews.
Elena
United Kingdom · Couple · March 2026
“Great value for money in the centre of Tulum”
+Loved staying in this hotel in a quiet and safe area with many stores and restaurants, close to the beach and town. The room was perfect for my needs, clean, well stocked, quality bedsheets, quality toiletries, AC. Staff were super accommodating with a late departure, and responsive over WhatsApp. Loved swimming and taking some sun at the rooftop pool. Make sure you communicate with reception in advance via WhatsApp to get details for how to enter the property and how to get your keys and WiFi as there’s no reception per se, which I didn’t mind. There’s also limited / no phone signal by the property so you need to coordinate in advance. Great value for money in the centre of Tulum!
−It was outstanding for the price and generally. Thank you!
Silvia
United States · Couple · January 2026
“This hotel was clean, perfectly quiet, and just right.”
+Nice clean hotel near restaurants.
−Musty smell in the bathroom
James
United States · Couple · January 2026
+Cool hotel!
Madison
Canada · Couple · January 2026
“good but super weird”
+It's a really lovely hotel. Great bed, chic decor, very clean. It is in a nice, quiet area. The roof top pool is clean and very nice. The front desk manager was really attentive. Our hot water didn't work initially so they upgraded us to a different room. They also let us keep our bikes in the lobby.
−IT WAS COMPLETELY EMPTY. We were the only guests there! It looked like it was essentially abandoned. Everything behind the bar unplugged, chairs stacked, lights off. When we first arrived everything was locked and shut, we managed to get a handy man's attention and he let us in. Everything ended up being great but we were really weirded out for a while there.
Marcela
Chile · Solo · November 2025
“Rooms without windows”
+Nice location and the rooftop pool is ok The reception and first floor are nice.
−The pictures look amazing but the Queen Rooms are very small and extremely basic. They don’t have windows to the exterior. The terrace looks inside the hotel, not outside. That’s not specified or clear in the pictures. I booked it thinking I would have fresh air and a view. There was no hot water in the shower. They don’t give you drinking water.
Watts
United Kingdom · Solo · October 2025
“Felt super safe a solo traveler”
+Loved the vibe & the decor. Everyone was very friendly
Mimi
United Kingdom · Solo · October 2025
+Great stay at a good price. Even gave me late check out complimentary :) thank you!!
Dhriti
United States · Couple · September 2025
“Cute hotel with great staff”
+We stayed 3 nights. The staff went above and beyond to make our stay comfortable. It was a great area and the room was nice. The WiFi worked well. They even had bikes to rent. We would definitely stay again.
Collinson
United Kingdom · Family · May 2025
“Exceptional”
+Everything! The cutest stay! I asked for the best rooms and they went out of their way to accommodate all my needs! Thank you!
Amélie
France · Couple · June 2026
“Bien”
+L’établissement est très jolie, lit très confortable, la piscine est propre, nous avons des transat à disposition avec une salle de bain exclusivement dédié à la piscine/terrasse.
−Pas de personnel de réception toute la journée ou la nuit, le quartier est maintenant désert, impossible de trouver un taxi en soirée ou même l’après-midi. La partie petit déjeuner / cafétéria a été fermé, impossible de manger quoi que ce soit dans l’hôtel, ce qui est embêtant lorsque nous n’avons pas de mini réfrigérateur à disposition dans la chambre.