Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 199 reviews.
Keith
United Kingdom · Couple · April 2026
5.0+Location
−Being sent the codes to get in the building before hand
George
United Kingdom · Couple · April 2026
10.0+Thr nath room And the whole lay out
−The mees behind the bed
Katana
United Kingdom · Couple · March 2026
1.0“Avoid”
+Tampons being available for female guests, comfy bed
−No usable batteries in the TV remote, kettle and microwave broken (unusable). No staff around to talk too, pub closed everyday but Saturday and sunday... dirty even rubbish behind the draws
ronald
United Kingdom · Couple · March 2026
2.0+I didnt
−Music til 1.30 am and to enhance my happiness 2am saturday
Tia
United Kingdom · Couple · March 2026
10.0+Once again had a really great stay. Really lovely atmosphere, everyone is so helpful and friendly and the room was really comfortable and clean. Would really recommend ☺️
Tomi
United Kingdom · Couple · March 2026
5.0−The room is cold. Heating system poor.
Andrea
United Kingdom · Couple · February 2026
1.0“I would rather stay at Norman Bates motel….”
+Do yourself a favour and look elsewhere. This is a genuine and honest review. This has to be one of the worst rooms that I have ever stayed in. First, you have a series of gate codes which starts at the side of the pub, which is dark and dingy. Next you have to go up the metal fire exit steps, which are slippery when wet. Do not even consider booking if you have mobility issues or small children. Then you have a different code for the first door, when you get through that there is yet another code for the room door. Once you have managed all of that, you realise you have no toilet or shower in your room and have to wander around in the shared hallway in the middle of the night if you need the toilet…. However this is not even the worst of it….
−What the worst part of this very basic, mishmash of furniture room is the horrendously loud, thumping music (DJ’s and decks on the weekend) - I kid you not, it is horrendous and you will not even be able to hear the television in the room. - some reviews mention ear plugs- well I wasn’t even offered them. It is really bad and if you have any sense, you will avoid this accommodation like the plague. I would not return here even if it was free.
Nathan
United Kingdom · Couple · January 2026
10.0+Everything
−Nothing the staff ,the premises the cost it's all great
Nathan
United Kingdom · Couple · January 2026
10.0+Spacious ,great facilities,great staff all in all great value to for money too
−Loved everything
Erin
United Kingdom · Family · January 2026
10.0“Fantastic, stayed for a gig at the castle, would look to return if visiting the area again”
+Easy to find, great communication from the staff (didn’t actually meet anyone in person!), lovely room with comfortable beds and the shared toilet/bathroom facilities were spotless
−The hotel can’t manage who walks outside in the early hours so late night revellers do disrupt your sleep but the hotel actually provided foam earplugs so they are well aware but cannot manage the general public outside.