Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Kane-Horrigan
United States · Family · October 2026
+Excellent location, walkable to bars and restaurants. Beautifully landscaped, filtered water available, simple but good rooftop breakfast, free parking.
Matthew
United States · Solo · September 2026
+Great location, nice owner
−Nothing
Hugo Maia Nogueira
United States · Couple · August 2026
+The staff was amazing. Very kind and helpful. I highly recommend this hotel. Nice atmosphere.
Karen
United Kingdom · Couple · July 2026
“Great hotel and location in Tulum. Friendly staff.”
+The hotel and its location was excellent. Just a short walk of 5-10 mins to the main street and 10 mins from the ADO bus station. The staff at the hotel were lovely and for my partners birthday they did a breakfast of pancakes (his favourite) and had a cake and played the mexican version of happy birthday and we all danced! They were also helpful in giving us good directions for our cycle ride. Room was a good size and lovely and clean. Bed comfy. Breakfast was fruit, omlette, fresh fruit juice (including watermelon one day which was lovely) and tea or coffee.
−Nothing. NO complaints.
Fay
United Kingdom · Solo · June 2026
“Will be back, an absolute gem! Superb stay!”
+Loved our stay from start to finish. Huge room and huge bed, great aircon and ceiling fan, beautiful place built around a garden with a super chilled roof terrace too. Plug sockets, bathroom, space for cases and surfaces for unpacking all perfect. Amazing staff and owners, so kind and helpful, will absolutely be back. Location ideal for downtown Tulum and for taxis to the beach clubs/cenotes/brewery. Immaculately clean, comfortable and well appointed. Thanks so much for the lift to the terminal too, so kind of you 🥰
−Nothing, noisy on the street outside at the weekend but never bothered us at all.
naceur
France · Solo · May 2026
+Nice hotel with clean rooms , helpful stuff at the reception.
−Noise for the room upstairs. And my friends got a room downstairs that was super humid and with no window in the bathroom so all the room hot hyper humid.
Tatiane
Brazil · Couple · October 2026
“Muito bom”
+Localização ótima, instalações muito satisfatórios, dona super simpática e prestativa
−Nada
Jacopo
Italy · Couple · August 2026
“Passabile”
+Accogliente, personale disponibile e pronto a risolvere i piccoli inconvenienti (ci ha spostato in un'altra stanza quando le abbiamo detto che non andava l'acqua calda) Buona colazione Posizione centrale e vicino a rovine ed alcuni cenotes
−Stanze molto rumorose e calde (nonostante la presenza e l'utilizzo del condizionatore) Molti malfunzionamenti (phon, acqua poco calda anche nella stanza nuova...) Posti auto in numero molto limitato rispetto al numero di stanze della struttura
Tamara
Germany · Solo · August 2026
“Schöne Unterkunft”
+Schönes kleines Hotel mit schönen Innenhof, sauber, ruhig, gutes Badezimmer, gute Zimmergröße. 10 min zu Fuß von der Ado Bushaltestelle und in der Umgebung viele Restaurants oder Cafés, Personal war auch super lieb
−Nichts
Benedikt
Germany · Couple · August 2026
“Schöne Oase mitten in der Stadt Tulum mit sehr freundlicher Gastgeberin.”
+Wir haben uns in der wunderschönen, grün angelegten, zentrumsnahen Hotelanlage sehr wohl gefühlt. Die Gastgeberin hat uns sehr freundlich begrüßt und wir mochten das Frühstück oben auf der schönen Dachterasse. Die Unterkunft ist nur ca. 15-20 Minuten zu Fuß vom Busbahnhof in Tulum entfernt. Geschäfte und Restaurants liegen gleich um die Ecke. Auch die Ruinen von Tulum kann man per colectivos oder Taxis von dort aus gut erreichen. Es gibt einen frei verfügbaren Wasserspender mit kaltem Wasser vor Ort.
−Die Klimaanlage war in unserem Zimmer direkt über dem Bett angebracht, so dass wir sie nicht permanent angeschaltet ließen.