Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 80 reviews.
Gill300361
Couple · March 2026
“Very average”
+I am really at a loss as to why this hotel gets described as luxurious. At best it is a 3 star. The bedrooms are basic and not particularly clean. Our mirror was filthy with what looked like saliva from someone sneezing all over it. Revolting. It is right by the main road with lots of trffic noise and tooting horns most of the day. The breakfast was good with freshly cooked pancakes and omlettes. I wouldn't stay here agin.
brandonkN3778YF
Group of friends · March 2026
“Excellent Services”
+We would recommend Kibo Palace Hotel, as well as its staff, to anyone visiting Arusha. While there, we were treated with the utmost respect. All the staff were fantastic and did everything possible to make us feel comfortable. The accommodations were excellent, and they had everything to make our home away from home as nice as possible. The hotel is located in the ideal location to allow for easy access to many of the attractions in the downtown area of Arusha. Overall, we had a great experience at Kibo Palace Hotel and would recommend it to all travellers who are planning a trip to Arusha, Tanzania.
O216VNjuliec
Couple · February 2026
“Great Stopover Hotel”
+We stayed for one night after arriving at Kilimanjaro airport before going on safari. Really nice set up. Friendly staff, professional & helpful throughout. Glory at reception was really helpful and patient. Jackeline, our waitress around the pool was friendly, efficient & relaxed. Great size bedroom with everything you could need. Some rooms are a little noisy from the road outside. Ours was fine and I wear earplugs anyway!!! We didn't venture out of the hotel as it gave us everything we needed for the one day/night to relax and recharge. Food and drink was reasonably priced too. Thank you to all the staff that looked after us, from the security to the chefs to the groundsman.
munizd2026
Couple · February 2026
“Cool”
+Very nice place, cool, big rooms
elinab939
Couple · January 2026
“Comfortable and Welcoming Stay”
+I had a great stay at Kibo Palace Hotel in Arusha. The rooms were spacious, clean, and elegantly furnished, with very comfortable beds. The food was delicious, offering a nice mix of local and international dishes. Staff were friendly, professional, and always ready to help, making the stay smooth and enjoyable. Overall, a very comfortable and well-maintained hotel, highly recommended for anyone visiting Arusha.
ScotAlberta
Couple · October 2025
“Beautiful Hotel in the Heart of Arusha”
+Stayed here for two nights on Safari. Large spacious rooms with comfortable beds. Unique design, wonderful staff, great pool, and pool bar. Breakfast included a good buffet with many selections. If ever back in Arusha, this is where I will stay!!
jackiec929
Couple · October 2025
“Clean hotel with exceptional staff.”
+Lovely well maintained hotel. The staff are exceptional everyone you see greats you. Clean and spacious rooms. Bottled water provided in the rooms with a fridge available too.
I1658PWjulief
Couple · October 2025
“So welcoming!”
+Our tour operator booked us into Kibo Palace Hotel in Arusha as our pre- and post- safari hotel. We stayed at Kibo Palace the last time we traveled with Leadwood Holidays, so we were thrilled to see it on this itinerary. The hotel is large enough to be comfortable, but still small enough to be cozy and safe. The restaurant is more than adequate, with meal plans available, with full service and seating indoors or outdoors by the pool. The staff are incredibly friendly and attentive, always greeting us with a smile. If you need it, there is an ATM next door, as well as several restaurants within a few blocks walking distance. We’ve stayed in several areas and floors of the hotel, each room has similar layouts, and the same amenities, including full sized beds with plenty of pillows, enough outlets to charge everything, TV and remote, as well as a shower and a tub. The hotel is the perfect place to rest before and after safari, or even spend a day taking in a few local sites. Thank you, and we can’t wait to see you again!!
K6614XUtonib
Couple · October 2025
“Great to rest before heading on safari!”
+We stayed here for one nights in September at the start of our safari trip. The hotel is nice and clean all round and the bed was comfy. The staff are all extremely friendly and happy to help. We arrived late in the evening and the staff still made sure we could order some food which was much appreciated after a long day of travelling. We didn’t explore the hotel or the surrounding area any further but it was great for what we needed it for which was a good nights sleep after a long day travelling and the perfect starting location for our safari.
+Close to the Maasai Market so we could shop and send our merch home. We were within walking distance of the market and old clock tower. Staff was amazing and the food for bury breakfast and dinner was outstanding!