Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 29 reviews.
Adrienne
United States · Solo · September 2026
+I could have stayed at this property for a week if I had the time. I loved everything about it.
Joseph
United States · Family · July 2026
“Adequate, Decent Lodging but Not Necessarily Good Value”
+This hotel is comfortable and adequate. The facilities are certainly a step above any budget option in this part of Mongolia, but they do show their wear and lack of adequate upkeep. For instance, the ceiling of the bathroom had unaddressed mold from a leak, and in general the fittings of the fixtures where a bit shoddy. On the other hand, the room was spacious with a nice light and a view of town. Breakfast was fine, neither excellent nor anything to object to. A bit strange that there is no water available that isn't hot! And the tiny coffee machine always had a long queue. The location of the hotel is terrific.
−In all I don't have any serious complaints about this facility other than that it falls well short of its premium price. Everything works and is find, the staff is competent and friendly, but we were disappointed given what we spent.
Sin Yin
Hong Kong SAR China · Solo · July 2026
+I stayed here for two nights during the Ara fest and had a wonderful experience. The room was clean and very comfortable. All the staff were friendly and welcoming, but I especially want to praise a male front desk staff for his attentive and exceptional helpfulness. He went above and beyond by helping me arrange a taxi and purchasing me bus ticket to UB. I will definitely be staying at this hotel again on my next visit.
Melanie
Germany · Solo · June 2026
+Stayed here twice during our trip, for a total of 3 nights. Very clean and exceptionally comfortable accommodation. Warm, friendly and welcoming staff throughout our stays. Breakfast was served in the hotel's adjoining event hall and offered a good insight into local tastes and cuisine. Excellent location in the charming and lively town of Tsetserleg. Museum, shops and a laundrette were all within easy walking distance.
−During our first night, a celebration was held in the adjoining event hall. Unfortunately, the loud music and heavy bass were clearly audible in our room and continued into the evening.
Sophie
Australia · Couple · May 2026
+Felt very luxurious. Large room with a view over the town. Great location. We are bikepacking and they let us store our bicycles in a secure garage.
Wolfgang
Germany · Family · October 2026
+Frühstück war gut, man bekommt einen Teller mit allem drauf. Da gerade Stromausfall war hat es etwas länger gedauert einen Kaffee zu bekommen
−Wenn alle durchgehend so freundlich gewesen wären wie die Rezeptionistin, wäre der Aufenthalt optimal gewesen.
ESTHER
Spain · Family · August 2026
“Hotel comodísimo en Tsetserleg. Buena opción para visitar la zona o como parada hacia el oeste”
+Es un hotel de calidad excepcional en Tsetserleg. Las habitaciones comodísimas, el baño perfecto. Aunque el restaurante está fuera del hotel, en la planta baja tienen un área de café a libre disposición de los alojados en el hotel. El desayuno muy completo. Localizado muy cerca del Museo y del camino hacia el monasterio y próximo a la carretera general. Se puede dejar el coche con facilidad en la puerta.
−Nada que objetar
LEI
China · Couple · August 2026
+卫生干净，地点在市中心。
−早餐比较简单
yin
China · Solo · August 2026
“quite good in Mongolia”
+clean comfortable quiet
−some friends said their room did not have hairdryer or water etc
togtuun
Poland · Family · July 2026
“It could be better”
+This is a relatively new hotel. Plus for a bathrobe, slippers and all disposable toiletries, e.g. toothbrush, razor, shower cap.
−We were in this hotel for the third time in the last three years because there is not much choice in this city when it comes to hotels and not yurts. There is ALWAYS something missing in the rooms, e.g. toilet paper, soap, bathrobe, or it is not cleaned (3 years ago) We always took 2-3 rooms and there was no situation where everything was there or everything worked. air conditioning broken, sink clogged, shower clogged. The staff is sluggish. There are as many as four people working at breakfast, all bored and on their phones, and most of the tables are dirty and not cleaned. It's a waste of money to spend on employees who don't think