Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 70 reviews.
STEVEN
Australia · Solo · March 2026
“Old,dirty and in need of a massive renovation”
+Locatikn
−Dirty, full or noisy Russians all smoking..the place is run down and dirty
Chantelle
Australia · Family · January 2026
+Location was great, the outdoor areas were good. The staff were happy and friendly.
−We had a superior family room and superior Queen room. They were rundown with many maintenance issues and were dirty in places. Our room was often missed or only partly maintained each day.
Will
Australia · Family · January 2026
+location was great
−water pressure in shower with barely any hot water the time i was there
Lejla
United Arab Emirates · Couple · August 2025
“Misleading Listing - Not a Resort, Poor Service, No Refund”
+Nothing
−We booked this property for 6 nights, expecting a proper resort as advertised on Booking.com. Unfortunately, it turned out to be nothing like a resort , more like a basic one-night stay guesthouse with no real facilities. The room was dirty upon arrival. There was sand in the shower, a gecko inside the room, and the air conditioner was so loud it made it hard to sleep. The windows could not close fully. The pool was very small, dirty, and full of leaves and debris, clearly not maintained. Breakfast was extremely limited , the only choices were different types of eggs. We requested no ham or sausage, but they were still served to us. The staff told us breakfast was at 7:30 a.m., but when we arrived at 7:40, there was no one there, and they later said the chef would only come at 8:00. No one spoke English well enough to address our concerns. There was no luggage assistance when we arrived , we had to carry two large suitcases and one trolley upstairs ourselves. After just one night (arrived at 8:30 p.m., left around 7:40 a.m.), we decided to leave and move to a real resort nearby. The difference was huge , clean pools, a beach, professional staff, beach towels, and proper hospitality
Odette
South Africa · Group of friends · June 2024
“This hotel is located really well at the end of Karon beach. It has an absolutely gorgeous garden and great swimming poo”
+Almost everything. The beautiful garden, swimming pool, authentic Thai style, peacefulness.
−Bed too hard.
Blanca
Jersey · Family · February 2024
“Perfect location. Massive room. A bit dated but ok and overpriced.”
+Location! In between Kata and Karon. Short walk to both. The property consists of scattered villas /rooms amongst the gardens. Our room was very large and in the far end of the property. Despite being on a busy road we could not hear a thing as we were far away. Floors shiny and clean. Amazing quality of the towels. Air con reliable and powerful. There was a big fridge in the room. They had live music in the evenings. Nice to sit down and have a drink with live music on our way back from dinner. Breakfast had a bit of everything: Asian food, coffee and tea, one type of jam, sliced bread, lady cooking eggs , salad, fruit.
−Built on a hill. Not suitable for those not fit or with walking impediments. Electricity off when you left the room. So everything in the fridge wouldn’t be continuously refrigerated. Not possible to leave any other card inserted in power slot. A bit dated. Cleaning is basic and although floors were shiny and clean I don’t think that cleaning the shower screen is part of the routine. High ceilings had cobwebs. Our room didn’t have the second bed ready and had to ask three times for bedding and towels. They told me that the housekeeper had gone home and her storage room was locked and they didn’t have a key. They could only apologise. (!!!) I didn’t accept it and they realised that they could take the bedding, pillow and towel from an empty room. This was just one person in reception who didn’t speak any languages and we communicated with Google translate. An adventure!
Vladimir
Russia · Couple · May 2026
“Сотрудники отеля сделали всё, чтобы наш отдых был незабываемым!”
+Прекрасное расположение, отличное обслуживание, ежедневные уборки номеров и замена полотенец!
−Хотелось бы более разнообразных завтраков.
Aukhimkova
Belarus · Solo · May 2026
+Замечательный отель! Несколько небольших двухэтажных зданий с номерами и бунгало. Очень аутентичный, в тайском стиле. Небольшая очень уютная территория, зелёный сад. Бассейн небольшой, но глубокий, с проточной водой и душем рядом. Лежаки. Очень красивая локация. Много статуй и украшений в тайском стиле. Ресторан с живой музыкой. По приезду нас уже ожидали с заполненными документами и готовыми комнатами. Очень приветливый персонал. Уборка и замена полотенец каждый день. Сам отель чуточку подуставший, не новый, но нам понравился дух Тайланда. Ремонта давно не было, но стараются поддерживать чистоту порядок. Мы жили в апреле очень недорого и были приятно удивлены качеством отеля. Расположение идеальное: до пляжа Карон 5 минут пешком, до центра с Walking Street 5 минут. Массажи, магазины - все рядом. До пляжа Ката 7 минут пешком, но там многовато людей.
Bjarne
Denmark · Group of friends · March 2026
“Vi har fået et latterligt beløb indsat på min wallet på 13.935,23 , Bath vi har givet 154.000.- Bath”
+Beliggenheden var ok, har været i området siden 2009
−I forhold till nedenstående anmeldelse/klage startede det hele da vi tjekkede ind, her havde jeg desværre betalt ved disken inden vi nåede at opdage hvad det var vi havde betalt for. Jeg ville have mine penge tilbage og tjekke ud igen, det ville de ikke de mente at det er Bookings problem og at de havde beskrevet hotellet forkert. Jeg meddelte at jeg ville stoppe betalingen via. banken, så blev der ballede! receptionisten truede med politiet hvis jeg gjorde dette! Det salgsmateriale som vi har købt opholdet ud fra hos Booking er ikke genkendeligt, vi har ikke haft mulighed for benytte de pools som der står beskrevet i salgsmaterialerne. Der var kun en pool som kunne bruges, men denne blev kun rengjort 3 gang på 23 dage mens vi var der! Der mangler fliser på store arealer i poolene, jeg har tidligere rettet henvendelse til Booking.com om problematikken under opholdet. Jeg både oprettet en hos Booking og der har jeg også sendt dokumentation til. Jeg har haft kontakt med Booking under opholdet flere gange, men uden gavn. Adgangsforholdene på stedet er ikke for ældre mennesker, dette er ikke beskrevet nogen steder! I de 23 dage vi var der blev brusekabinen ikke rengjort en eneste gang!
Uliana
Russia · Couple · March 2026
+Прекрасный отель за свои деньги! Расположение шикарное между Катой и Кароном. Отель зеленый, как будто в отдельно от суеты но при этом в центре событий! Удобно идти до пляжа и до рынка с едой !