Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 142 reviews.
Wendy
United States · Couple · October 2026
“Charming authentic local riad with some noise concerns.”
+Karawan was a wonderful property with a beautiful courtyard and rooftop restaurant. The food was very good for Fez. We loved the local charm and authentic feel.
−This may not be a problem for everyone, but it was really noisy. We had a room at the front of the building and there was constant noise from artisans in the Medina. The property itself was also very noisy with sound echoing through as wait staff came down the stairs from the roof and doors were opened and closed. We enjoyed our stay and loved the property, but the noise made it difficult to sleep and relax.
Mark
United States · Couple · October 2026
“This place is a real gem”
+This is a beautiful riad with exceptional service. The spaces, decor, open courtyard, rooftop views are all just exceptional. Highly recommend!
Michael
United States · Couple · October 2026
“Karawan Riad is a peaceful and beautiful haven in an intense and fascinating city.”
+This is a beautiful Riad! It's in the medina but very easy to get out of it and to a main street for walking and taxis to other areas of the city. The room was comfortable and very quiet and the common areas were peaceful- a wonderful respite from the hectic vibe of the medina. The rooftop restaurant/lounge/bar was special and we ate there 3 of the 4 nights of our stay. The food was very good and the ambience and view were wonderful. Staff were very attentive.
Kathryn
United States · Couple · September 2026
“The staff made this our favorite part of the trip”
+The rooftop is exceptional, dining lovely and staff the best we have experienced
−No pool or hot tub
kelly
United States · Couple · June 2026
“Rooftop views, beautiful garden, gorgeous rooms.”
+Rooftop was outstanding. Have dinner there for sure (and yes they have great wine and alcohol)! Staff was endlessly helpful to us. Room was beautiful and very comfortable.
−The only thing would be an actual sliding door or stiffer shower curtain (or less powerful shower head wand as we ended up with water everywhere every time we showered.) But really, small annoyance and I’d stay there again in a heartbeat.
Christine
United States · Couple · May 2026
“A memorable stay!”
+A fantastic stay in the Fez Medina. The staff was exceptionally great, location was perfect and the accommodations were spotless.
Patricia
United States · Group of friends · April 2026
+This place is an absolute dream, each detail has been taught through like a museum, . It’s hard to explain until you see it. It’s magical.
scott
United States · Group of friends · March 2026
“Absolute luxury and the best experience in Fes that you could ever believe.”
+We liked everything. One of the most beautiful hotels on planet Earth. The most amazing stuff in the world, including Omar and Bilel and they couldn’t be nicer. They were amazing all of them and then let’s talk about the food. Oh my God Absolutely incredible food the best in all of Morocco. If you want luxury and the most amazing hotel that you could ever believe, you have to stay here
−I wish the bed was softer It needed what is called in America, a mattress topper made out of memory foam. A 3 inch memory foam topper would have been incredible but other than that Absolutely amazing and everything else.
rbib
France · Couple · August 2026
“Ma fille me dit Incroyablement magnifique !”
+C’est très simple tout était parfait ! Qualité du personnel merci à Omar Nzha et Mohamed pour leur écoute / accompagnement avant d’arriver et jusqu’au départ ! Une déco magnifique bravo !
Maria
Spain · Family · August 2026
“Decepcionante de más!”
+Las vistas desde la terraza de arriba. El salón de entrada.
−Muy por debajo de lo esperado y excesivamente caro Nuestra experiencia fue muy decepcionante. Las habitaciones son amplias, pero poco confortables, desangeladas y con sensación de estar anticuadas. El baño no estaba suficientemente limpio, desprendía mal olor y, durante nuestra estancia, incluso encontramos cucarachas, algo absolutamente impropio de un establecimiento que pretende ofrecer una experiencia de cierto nivel. El acceso por las escaleras es muy incómodo, especialmente viajando con equipaje, y condiciona bastante la llegada y la salida. La experiencia gastronómica tampoco estuvo a la altura. La cena fue muy decepcionante y varios platos llegaron fríos. El desayuno nos pareció bastante corriente y muy alejado de lo que esperábamos por categoría y precio. En conjunto, nos pareció un alojamiento muy caro para la calidad, el mantenimiento, la limpieza y el servicio ofrecidos. No entendemos las excelentes valoraciones que habíamos visto antes de reservar, porque nuestra experiencia fue completamente distinta. Lamentablemente, no volveríamos.