Kaiserhof Superior

Name: Kaiserhof Superior
Address: Harmstätt 8, Ellmau, AT

9.6Excellent31 reviewsSee rooms

Hotel

Harmstätt 8 · Ellmau

Facilities at a glance

Free Wi-Fi
EV charging
Airport shuttle
Turkish bath
Room service
Daily housekeeping

About this place

Luxurious Accommodation with Panoramic Views Located in Ellmau with stunning views of the Wilder Kaiser Mountain, the 5-star superior Kaiserhof hotel offers a truly luxurious experience. The 52 newly renovated rooms and suites feature oversized panoramic windows, elegant furnishings, and spacious balconies, providing a perfect retreat after a day on the slopes. Award-Winning Dining Experience Indulge in culinary delights at the Kaiserhof's 5 award-winning restaurants, including those recognized in the Gault Millau guide. With Austrian and international gourmet cuisine curated by Chef of the Year Günter Lampert, guests can enjoy exquisite meals both indoors and on the panoramic terrace, all while taking in the breathtaking mountain scenery. Relaxation and Wellness Unwind in the hotel's two individual SPA areas, featuring modern facilities spread over 4 floors. From saunas and steam baths to a rooftop mountain pool with panoramic views, guests can rejuvenate with a range of beauty treatments, Ayurveda therapies, and massages. Don't miss the natural swimming pond during the summer months. Book your stay at Kaiserhof for an unforgettable luxury experience amidst the beauty of Ellmau.

Choose your room

Pick check-in and check-out to see live room prices.

5 room types

Choose your room
Room type	Guests	Show prices
Double Room 35 m²Sofa bed, Queen bed	Sleeps 4	Show prices
Single Room 22 m²Twin beds	Sleeps 1	Show prices
Junior Suite 42 m²King bed, Sofa bed	Sleeps 4	Show prices
Superior Suite 70 m²King bed, Sofa bed	Sleeps 5	Show prices
Suite 45 m²King bed, Sofa bed	Sleeps 5	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Parking
EV charging

Transport

Airport shuttle

Pool & wellness

Outdoor pool
Indoor pool
Spa
Gym
Sauna
Turkish bath

Food & drink

Restaurant
Bar
Breakfast
Room service

Services

24-hour front desk
Concierge
Laundry
Daily housekeeping

Family

Family rooms
Kids' club

Accessibility

Accessible
Elevator

Outdoor

Garden
Terrace

General

Pets allowed
Non-smoking rooms

Activities

Children's playground

Location

Address
Harmstätt 8, Ellmau, Austria
1.2 km from the center of Ellmau

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 11:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

9.631 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 31 reviews.

Cleanliness9.3

Service10.0

Location9.8

Room quality9.3

Amenities9.3

Value for money9.3

Food and drink10.0

Marianna
Canada · Group of friends · January 2026
10.0
+I liked everything about the hotel, especially food and SPA
John
Ireland · Solo · December 2025
10.0
“Perfect location and food.”
+Staff are all genuinely attentive. Location excellent. Nice quiet, classy vibe - nice change from the hustle and bustle at the Stanglwirt. Food was top class. Good at catering to special requests.
−The Spa could be better. 1. The tiles are lethal - they seem to have forgotten to order non-slip tiles. 2. The rooftop pool would be amazing if it were heated properly. It’s apparently 32 but it’s way too cold to enjoy.
Ofer
Israel · Couple · June 2025
10.0
“Wow!!!! It doesn't get any better than this!!! This is the top of the hotels”
+When you say fantasy hotel... this is the hotel!!! The restaurant staff in particular (our waiter, whose name I don't remember exactly, was probably from Slovenia) was so nice and helpful, the food was excellent!!!!!!!!!!!!!! Amazing dinner!!!! There are no such talented chefs, each dish was a real work of art. The staff was really cordial, nice and interested. Plenty of parking. We enjoyed it so much that we will come again, especially on our next trip. Thank you very much for everything.
−There's nothing not to like. ❤️❤️❤️
Artur
Slovakia · Couple · June 2025
10.0
“Exceptional”
+Great staff! Amazing location! Great atmosphere in the restaurant!
Ken
United Kingdom · Family · February 2025
9.0
“Superb”
+Great hotel. Luxurious and relaxing. Staff always friendly and helpful. Great facilities, when they were open. Hotel definitely has a luxury feel, while also feeling relaxed and none pretentious. While children cant go into the main spa / outdoor infinity pool, they have a great fun pool downstairs, along with a spa that they can use, which we actually found better, as we mostly had it to ourselves. Room had a touch of class, with a stunning view and balcony out the ski slopes and mountains beyond. Ski in / ski out was exactly that, although you need to be able to ski a steep bit of red in and out. Bathroom had proper drying radiator and plenty of room to move around and store clothes, etc. Half-board food was amazing. Both breakfast and dinner were part buffet, part menu, with a genuine touch of fine dining class in the menu. After last few years of buffet only style breakfast and dinner while skiing, it was a welcome change. Both children and adult breakfast & dinner menu were something quite special and varied. Also happy to cater to special requests.
−Could be clearer introduction to what facilities there are, where they are located in hotel and opening and closing times. We had to work all of this out ourselves with some trial and error. Children disappointed to miss the PurPur spa the first night as we didn’t know it shut at 6.45pm, and to find the pool / table football room was locked as they didn’t know it was locked at 10pm. Also to be told the Purpur Spa wasn’t opening on second night, which seemed to be more about the spa staff could not be bothered, as they were told to put it on when I asked at reception, but by that time it was too late for it to warm up properly. It felt rushed every evening after skiing to get to the swimming pool and spa, and then be out by 7pm. Especially if you were on the last run back to the hotel at 5.30 pm. Despite offering that they can provide a choice of 7 different pillows, they could only could find a single pillow of any type when we asked for an extra pillow. Thought charging €4.50 for a jug of tap water at dinner every night was a bit insulting. Its not the money, its the principle of paying for nothing.
RobsKraus
Germany · Family · August 2026
10.0
“Für einen kurzen Trip jederzeit wieder !”
+DAs Zimmer und der Ausblick waren einmalig. Ein Erlebnis für sich ! Luxus pur! Zwischenmahlzeit ab Nachmittag außergewöhnlich und exzellent ! Best feinste Fischqualitäten und Schmankerl !!
−Abendessen war Mittelmaß und extrem überteuert.
Alexander
Germany · Solo · May 2026
10.0
+Wirklich superior. Gastronomie ganz groß. Zuvorkommender Service in allen Bereichen. Prachtvolle Lage.
Antonin
Czechia · Couple · May 2026
10.0
+Všechno
Alonso
Peru · Couple · January 2026
10.0
“Excelente”
+La ubicación
Sebastian
Germany · Group of friends · January 2026
10.0
“Was ist die Steigerung von außergewöhnlich? Genau - herausragend, einzigartig, unübertrefflich!”
+Dieses Hotel hat es geschafft, meine Augen zum Strahlen zu bringen und mein Herz zu erwärmen. Das gesamte Team lebt und liebt Gastfreundschaft - das spürt man in jeder Sekunde. Es sind so viele kleine, nette Momente und Wow-Effekte, die den Aufenthalt nicht nur unbeschreiblich, sondern vor allem unvergesslich machen. Danke, ihr habt mir den Glauben an gute Hotellerie wiedergegeben.

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 11:00
Pets
Pets on request

Facilities at a glance

About this place

Choose your room

5 room types

Double Room

Single Room

Junior Suite

Superior Suite

Suite

What this place offers

Internet

Parking

Transport

Pool & wellness

Food & drink

Services

Family

Accessibility

Outdoor

General

Activities

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews