Kai Tulum

Name: Kai Tulum
Address: Carretera a Tulum - Boca Paila Km 0.5, Tulum, 77766, MX

8.2Very good269 reviewsSee rooms

Hotel

Carretera a Tulum - Boca Paila Km 0.5

Facilities at a glance

Free Wi-Fi
Parking
Airport shuttle
Spa
Room service
Daily housekeeping

About this place

Modern Comfort in Tulum Luxurious Rooms: Experience comfort in our guest rooms with a private bathroom, some featuring terraces and sea views. Stay cool with air conditioning in all rooms. Convenient Location: Situated just 1.1 km from Tulum Archeological Site, our hotel offers easy access to nearby attractions like Parque Nacional Tulum and Cesiak. Pet-Friendly and Connected: Enjoy free WiFi throughout the property and bring your furry friends along to this pet-friendly accommodation. Book your stay at Kai Tulum now for a relaxing and enjoyable experience in Tulum!

Choose your room

Pick check-in and check-out to see live room prices.

11 room types

Choose your room
Room type	Guests	Show prices
Premium Suite Ocean View 58 m²King bed	Sleeps 2	Show prices
Suite Two Double Beds W/Partial Ocean View 37 m²2 × Double bed	Sleeps 4	Show prices
King Suite with Partial Ocean View 37 m²King bed	Sleeps 2	Show prices
Suite Oceanfront King 37 m²King bed, Sofa bed	Sleeps 3	Show prices
Premium Suite Partial Ocean View 2 Beds. 79 m²2 × Double bed	Sleeps 4	Show prices
Premium Room, 2 Double Beds, Terrace, Partial Ocean View 2 × Double bed	Sleeps 4	Show prices
Premium Room, Garden View 51 m²King bed	Sleeps 2	Show prices
King Suite with Ocean View 37 m²King bed	Sleeps 2	Show prices
Garden Room King 37 m²King bed	Sleeps 2	Show prices
Premium Suite Garden View 53 m²King bed	Sleeps 2	Show prices
King Suite Garden View 37 m²King bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Transport

Airport shuttle

Pool & wellness

Indoor pool
Spa

Food & drink

Restaurant
Bar
Breakfast
Room service

Services

Concierge
Laundry
Daily housekeeping

Family

Family rooms

Outdoor

Beachfront
Garden
Terrace

General

Non-smoking rooms

Location

Address
Carretera a Tulum - Boca Paila Km 0.5, Tulum, 77766, Mexico
3.3 km from the center of Tulum
Nearby landmarks
- Tulum1.1 km

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 12:30.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

8.2269 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness7.9

Service9.4

Location9.9

Room quality9.4

Amenities8.9

Value for money8.8

Food and drink7.9

Miriam
Mexico · Couple · September 2026
7.0
“Great location, poor customer service”
+The location is amazing
−They should advertise that the electricity and AC are only available at certain times of the day. Also the hotel was empty, we asked to check out one hour later and they said no because the room was taken... There were only a couple of other guests
Amine
France · Solo · August 2026
2.0
“Horrible experience . A shame because it has great potential (location)”
+Location
−No one for check-in. No one for check-out. Spent 2 nights . First night withour water. Second night without electricity in all the complex. Horrible. No gesture nor compensation. We had to pay extras (for accessing the place (located in a park) every day). This was not mentioned either
LaShandra
United States · Solo · August 2026
5.0
+It was beautiful and peaceful. Great for a tech free romantic getaway.
−We were the only ones there after our 1st night. They closed the kitchen an hour early while we were standing there trying to figure out what to eat. The AC and power were off each day during the hottest part of the day, so no afternoon nap in your room while it's hot out. And the sargassum was horrible. No access to the ocean at all (fluke of nature...not their fault). We changed to another resort on day 2 that had access to cenotes for swimming. We would have stayed, but limited food, no beach, and limitef AC were too much to bear.
María
Colombia · Family · October 2026
10.0
“Averigua si las playas están disponibles”
+El desayuno y en general el restaurante tenía buena sazón, nos quedamos con deseo de comer pescado ya que no tenīa pero era muy costoso
−La gran desiluciøn fué la playa, llena de zargazo, imposible entrar al mar, Gran frustración
Mathias
Germany · Solo · September 2026
6.0
+Sehr nettes Resort
−Dass die Klimaanlage tagsüber abgeschaltet wird und nachts der Strom
Pau
Spain · Family · August 2026
10.0
“Relax i natura.”
+Situació ideal, en ple parc, i a la platja. A més, era temporada baixa i teníem tot l'hotel per nosaltres sols.
−L'únic problema va ser que la platja i el mar estaven plens de sargasso i no ens vam poder banyar a la platja. Però això no és culpa de l'hotel.
Patricia
Switzerland · Family · August 2026
10.0
+Die Lage, die Einrichtung und Möbel, doe Grösse des Zimmers und die Aufteilung. (Dusche/WC im hinteren Bereich und Dusche mit Pflanzen hinter der Glasduschwand) die Sauberkeit, der Wasserspender-Krug, die Veranda mit Aussendusche, das Fussbad-Wasserbecken vor der Veranda, um den Sand abzuwaschen, war alles perfekt!
−Da gibt es nichts, ich habe nichts vermisst! Lediglich eine Kommunikationslücke gab es: dass wir nicht informiert wurden, dass die Billete für den „Kleinbus-Transport am Parkeingang gelöst werden müssen und nicht beim Buschauffeur bezogen werden können. Wir mussten daher bei Abreise den ganzen Weg zu Fuss zurücklegen, mit schwerem Gepäck und in der Knallhitze!
aurora7x
Mexico · Solo · July 2026
10.0
+Todo me gusta de este hotel: las habitaciones, la comida, el servicio
Naja
Argentina · Family · July 2026
5.0
“Vi ankom sent om aften og fik kort hjælp til indcheckning. Vi fandt dog hurtigt ud af at vi ikke havde vand! Efter 18 ti”
+Flot sted! Med charme og omtanke.
−Personalet, eller retter sagt manager som han kaldte sig var arrogant, svarede ikke spørsmål og var ikke behjælpelig.
Alicia
Spain · Family · July 2026
10.0
+Habitaciones preciosas y personal muy amable. Situacion en primera línia de playa. De fàcil acceso con los carritos eléctricos del parque del Jaguar.
−Es época de sargazo y no te podías bañar en la playa, pero eso no es culpa del hotel, pero tienen una piscina muy cómoda.

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 12:30
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

11 room types

Premium Suite Ocean View

Suite Two Double Beds W/Partial Ocean View

King Suite with Partial Ocean View

Suite Oceanfront King

Premium Suite Partial Ocean View 2 Beds.

Premium Room, 2 Double Beds, Terrace, Partial Ocean View

Premium Room, Garden View

King Suite with Ocean View

Garden Room King

Premium Suite Garden View

King Suite Garden View

What this place offers

Internet

Parking

Transport

Pool & wellness

Food & drink

Services

Family

Outdoor

General

Location

Address

Nearby landmarks

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews