Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 77 reviews.
usham
Maldives · Solo · September 2026
+Receptionist have bid heart. Very helpfull yo our team
−Cannot get any food service from cafe near any place
Kristen
United States · Family · February 2026
“Wonderful staff, beautiful view, great location!”
+We loved our stay at Kai Kazee Ella! The rooms were clean and comfortable, and the staff was so kind and thoughtful. We were traveling with my 5 year old daughter, and they put a small children’s writing desk on the porch for her to use. We had a beautiful view off of our porch and loved sitting on the porch watching the monkeys across the street every morning. It was about a 25 minute walk into Ella town, but we often took advantage of the tuk tuk’s that the staff coordinated for us, or Samy drove us himself several times. The breakfast they prepared for us each morning was delicious, and they even brought us a fruit plate one day just because. We used their laundry service as well as the clothes were returned us in less than 6 hours. At the end of our stay, Samy gave my daughter a small gift that he had picked out for her, which was so unexpected and kind! We would highly recommend Kai Kazee Ella, and will definitely be staying here again the next time we’re in Ella!
steven
United Kingdom · Solo · January 2026
+The staff are very friendly and helpful.
−The hotel itself it a bit neglected. It's more of a home stay that needs some TLC. It wasn't very clean, the bathroom felt grimy and the duvet had an unpleasant smell. The hotel is right on the Rd that leads into the town center and all the traffic passes by right in front and the the hotel has no insulation from the sound as it has single glazed windows. This was altogether what contributed to an average stay.
Arina
Sri Lanka · Couple · January 2026
−there was only one bed arranged even though it was 2 of us coming, so we could manage the pillows but there was only one blanket and i had to ask for a cover for myself additionally. there were no more fresh plain blanket and pillows for another bed. Also the breakfast came later than the time we agreed for (we were going for a scheduled train that’s why it’s important to mention); and one of the meals had to be prepared again because the eggs were raw. overall I think there is a room for some more training of staff, this properly might have a potential.
Rob
Netherlands · Solo · September 2026
+Grote kamer
−Ligt pal aan een drukke weg.
de koster
Belgium · Couple · September 2026
+Was voor de prijs wel oké. Goed voor als je low bugdet wil. Vriendelijke man die ons met vanalles hielp, we konden ook de scooter lenen. Uitzicht op Ella Rock Net buiten het centrum, dus iets stiller dan in het centrum. Uitzicht op natuur. Onze kleren werden gewassen, maar de geur was niet zo goed.
−De geur was wel niet zo goed. Vochtige kamer, al onze kleren ruiken wat muf nu. Op foto lijkt er een zotte douche kop te zijn, maar daar komt enkel koud water uit. Ernaast hangt een kleine douchekop voor warm water, maar is weinig druk op water. Geen frigo in kamer.
Fred35200
France · Solo · July 2026
+Une chouette chambre, un petit-déjeuner copieux et délicieux. Le personnel est kyper sympathique.
Mathilde
France · Couple · March 2026
“Je recommande à 100%”
+Emplacement au top. Je suis venue avec quatre de mes copines pour un voyage entre filles. Samy, le gérant, a fait son maximum pour rendre notre séjour incroyable. C’est très agréable de tomber sur une personne aussi honnête. Je ne peux que vous recommander cet hôtel.
−En revanche, petit bémol concernant l’isolation : l’hôtel est au bord de la route et on entend le tuk-tuk de la boulangerie jouer « La Lettre à Élise » tous les matins. Un détail qui ne doit pas vous freiner au risque de passer à côté d’une pépite.
Ole-Petter
Norway · Family · March 2026
+Veldig hyggelig personal
Niels
Netherlands · Family · January 2026
“Redelijk”
+Ruime kamer en prima ontbijt. Laundry service aanwezig voor 800 roepies per kilo.
−Erg gehorige kamer. Ligt aan een drukke weg. Soms leek het of je op de weg lag te slapen. Badkamer leek niet erg schoon. Als je de kamer opkwam rook je ook een vieze lucht van natte hond.