JW Marriott Hotel Macau

Name: JW Marriott Hotel Macau
Address: Galaxy Macau™, Estrada da Baía da Nossa Senhora da Esperança, s/n, COTAI, Macau, MO

9.1Excellent263 reviewsSee rooms

Hotel

Galaxy Macau™, Estrada da Baía da Nossa Senhora da Esperança, s/n, COTAI

Facilities at a glance

Parking
Airport shuttle
Hot tub/Jacuzzi
Room service
Concierge
Family rooms

About this place

Luxurious Accommodation With 1,015 elegantly styled rooms and suites offering stunning views, JW Marriott Hotel Macau provides a lavish retreat for guests seeking comfort and sophistication. Entertainment and Dining Situated within Galaxy Macau™, guests can easily access a variety of international cuisines and vibrant entertainment options all in one place, ensuring a truly unforgettable experience during their stay. Relaxation and Convenience From unwinding by the pool to indulging in local delicacies, guests can escape the city's hustle and bustle within the hotel premises. With amenities catering to both business and leisure travelers, JW Marriott Hotel Macau guarantees a memorable and convenient stay. Book your stay at JW Marriott Hotel Macau now to experience approachable luxury in the heart of Macau!

Choose your room

Pick check-in and check-out to see live room prices.

19 room types

Choose your room
Room type	Guests	Show prices
Executive Presidential Suite with Resort View 288 m²2 × King bed	Sleeps 5	Show prices
Chairman King Suite 192 m²King bed	Sleeps 3	Show prices
Executive 2 Double beds with Executive Lounge Access 48 m²2 × Queen bed	Sleeps 3	Show prices
Premier 2 Double Beds with Resort View 50 m²2 × Queen bed	Sleeps 3	Show prices
Retreat Studio with Whirlpool & Patio King or Double 55 m²King bed	Sleeps 3	Show prices
Deluxe 2 Double Beds with City View 44 m²2 × Queen bed	Sleeps 3	Show prices
Retreat Pool Suite with Lounge Access 110 m²King bed	Sleeps 3	Show prices
Room, 1 King Bed, Pool View 50 m²King bed	Sleeps 3	Show prices
Room, 2 Double Beds, Pool View 50 m²2 × Double bed	Sleeps 3	Show prices
Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge ) 96 m²King bed	Sleeps 3	Show prices
Executive Room, 2 Double Beds, Pool View 45 m²2 × Double bed	Sleeps 3	Show prices
Executive Room, 1 King Bed, Pool View 45 m²King bed	Sleeps 3	Show prices
Room, 2 Double Beds 45 m²2 × Double bed	Sleeps 3	Show prices
Executive Suite, 1 King Bed 96 m²King bed	Sleeps 3	Show prices
Room, 1 King Bed 45 m²King bed	Sleeps 3	Show prices
Executive Suite with Lounge Access, 1 King Bed 96 m²King bed	Sleeps 3	Show prices
Executive King with Executive Lounge Access 48 m²King bed	Sleeps 3	Show prices
Deluxe King with City View 44 m²King bed	Sleeps 3	Show prices
Premier King with Resort View 50 m²King bed	Sleeps 3	Show prices

What this place offers

Parking

Transport

Airport shuttle

Pool & wellness

Outdoor pool
Spa
Gym
Sauna
Hot tub/Jacuzzi

Food & drink

Restaurant
Room service

Services

Concierge

Family

Family rooms

Accessibility

Accessible
Elevator

General

Non-smoking rooms

Activities

Children's playground
Water sports

Location

Address
Galaxy Macau™, Estrada da Baía da Nossa Senhora da Esperança, s/n, COTAI, Macau, Macao SAR China
4.9 km from the center of Macau

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 11:00.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

9.1263 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness9.3

Service9.8

Location9.3

Room quality9.3

Amenities9.3

Value for money9.3

Food and drink9.3

kimmO7909BC
Family · July 2026
10.0
“Comfortable and stress free stay!”
+We had pleasant stay at JW Marriott Macau. The standout aspect was the customer service, specifically Executive lounge and Manager Inga, thank you looking after my family. I highly recommend to who looking for a comfortable and stress- free stay.
nancykP2244IB
Group of friends · July 2026
10.0
“Family’s favorite resort”
+Once again the Jw Macau didn’t disappoint. We went in a group of 9 people and an unforgettable time again. The staff goes out of their way to make sure each guest was taken care of and nothing was too troublesome. We have just checked out and are planning the next trip. The staff is what stands out. The executive lounge was only opened starting at 2pm this trip. To my understanding, it will close entirely when I return in October. This is truly unfortunate and seems that there will be some changes from what we are use to. Thank you Sophia and the wonderful staff, especially at the lounge. Ariel and Inga thank you for being so personable. My kids still remember you. Thank you again.
PerryB137
Group of friends · June 2026
10.0
“Absolutely wonderful in January!”
+The winter sunshine had seemed to permeate all...and my memories have remained sparkling. The hotel was in fine form... the Club Lounge immaculate; the available Pool and Gymnasium bustling. I had loved the views from my high floor room and the staff were uniformly kind and magnanimous. I cannot wait to return someday. It was a superb Hotel to be staying at with friends as well.
FlyOneWorld
Family · June 2026
10.0
“Excellent Hotel and Attention to Detail”
+A truly excellent hotel. I cannot say enough about the staff especially David the VP of Ops, Edel (hope I got that right) from the concierge team and Inga from the executive lounge plus the whole executive lounge team. This hotel exudes great service from the moment you arrive. Friendly bellmen, efficient staff getting you through the lobby and in our case to the executive lounge to check in. As an Ambassador member I was given an oversized room and my daughter was near in a regular room. Both rooms were large and very well appointed. The little details matter and here the hotel nails it. 1. Endless bottled water provided in room. At one point my daughter had over 25 bottles. Bravo! 2. Ties for your device cables. 3. Fresh fruit replenished daily. 4. Bountiful towels replaced twice per day. 5. Bountiful sundries in bathroom. 6. FREE MINIBAR. Bravo! 7. Good TV channel assortment 8. Allowing you to pick the timing of housekeeping and turndown service! 9. Bountiful executive lounge. 10. Bottled water and free sunscreen by pool. 11. A bottle of wine in my room with chocolates. 12. Helpful Conciege team Everything in this hotel has a sense of place and being in place. Large welcoming sp
Departure03617691824
Business trip · May 2026
10.0
“Thanks to Juno and Roland!”
+I just want to say thank you so much to Juno and Roland for being so kind and courteous. You helped us book a last minute car ride to Hong Kong airport when we had an emergency and for that we are so grateful. Wonderful staff! I also very much enjoyed the food at this hotel. As a vegan, sometimes I worry when I travel but the chef took extra care to ensure that I was well fed. Thank you!
guihuay2024
Family · March 2026
10.0
“It deserves the 5 stars hotel with 6 stars service 👍🏻”
+Love the hotel, very grand & clean. Staff are super friendly, from the helpful front door staff help us loading the luggage from car, to our check in staff Kayla, and Arun taking care our luggage, room service staff building tent for our kids, can’t remember all the names, but their smiles gave us memorable trip in Macau. Will definitely come back again!
Carmenchau
Couple · March 2026
2.0
“A nice hotel with poor service”
+My husband and I stayed two nights in this hotel for the first time, once we arrived, there is a staff standing by the other staff, who pretend not noticing us when we have eye contacts and we just go straight to her and let her handle our checkin. We found that she was new while processing since she needs help from the other staff, which we understand, but we already feel unwelcome at the moment. The other staff handle our checkin finally. We then spent a long night in casino and when we went to sleep at around 3am, found that there is light leaking through the glass between the bathroom and our bed, and we found that it’s the light from the tv on the mirror in the bathroom, so we search the buttons to turn it off and finally got the remote control in the drawer, but it is not working, we spent half an hour to fix it and since it’s late, we gave up and had a poor quality sleep that night, but the most frustrating thing is the phone rang at 11am, which is a reminding call for checkout, it’s a machine automatic call and we just hang it cos’ no one is talking actually, we were already mad at that time cos’ we have two consecutive nights booking in the same room, we were woken up with
Piyawat
Thailand · Family · February 2026
10.0
+Everything
−Everything
Pioneer68300744303
Couple · February 2026
10.0
“Enjoyable stay in JW Macau”
+We come here to celebrate valentines day. All staffs are very friendly. Especially concierge Amy and Call centre Korine assist me to prepare surprise to my girlfriend in advance. Also we would like to highlight Lydia and Rita allowed us to check in early and prepare beautiful handwritten card and cake. We both have a very enjoyable stay in here!
Sashiendhran
Malaysia · Family · February 2026
3.0
+The staff are very attentive and professional.
−Rooms given had cigarette smell, room toilet door can't be locked, toilet panel doesn't work and bath tub shower didn't work at all. Not worth the money they charged for their Marriott brand. This is very disappointing.

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 11:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

19 room types

Executive Presidential Suite with Resort View

Chairman King Suite

Executive 2 Double beds with Executive Lounge Access

Premier 2 Double Beds with Resort View

Retreat Studio with Whirlpool & Patio King or Double

Deluxe 2 Double Beds with City View

Retreat Pool Suite with Lounge Access

Room, 1 King Bed, Pool View

Room, 2 Double Beds, Pool View

Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge )

Executive Room, 2 Double Beds, Pool View

Executive Room, 1 King Bed, Pool View

Room, 2 Double Beds

Executive Suite, 1 King Bed

Room, 1 King Bed

Executive Suite with Lounge Access, 1 King Bed

Executive King with Executive Lounge Access

Deluxe King with City View

Premier King with Resort View

What this place offers

Parking

Transport

Pool & wellness

Food & drink

Services

Family

Accessibility

General

Activities

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is parking available?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews