JW Marriott Grand Rapids

Name: JW Marriott Grand Rapids
Address: 235 Louis Street Northwest, Grand Rapids, 49503, US

8.6Very good332 reviews

from $362.02 per night

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Hotel

235 Louis Street Northwest · Grand Rapids

Facilities at a glance

EV charging
Gym
Room service
Laundry
Family rooms
Elevator

About this place

Luxurious Accommodation Experience chic furnishings and elegant marble bathrooms in each room, along with modern amenities like cable TV and an iPod docking station. Room service is just a call away for your convenience. Dining Excellence Savor French-inspired cuisine at Margaux, our on-site restaurant, serving daily for breakfast and dinner. Enjoy a variety of refreshing beverages and snacks at Starbucks located right within the hotel. Convenient Location and Services Located in downtown Grand Rapids, our hotel offers an indoor swimming pool, fitness center, and a hotel bar for your relaxation. With Gerald R Ford Airport just a 15-minute drive away, and valet and public parking options available, your stay with us is made hassle-free. Book now for an unforgettable stay at JW Marriott Grand Rapids!

Choose your room

Pick check-in and check-out to see live room prices.

20 room types

Choose your room
Room type	Guests	Show prices
Grand Room, 2 Queen Beds, River View 2 × Queen bed	Sleeps 4	Show prices
Grand Room, 1 King Bed, River View 37 m²King bed	Sleeps 2	Show prices
Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr) 34 m²King bed	Sleeps 2	Show prices
Executive Room, 1 Double Bed Double bed	Sleeps 4	Show prices
Room, 1 King Bed, City View (Mobility Accessible, Tub) 34 m²King bed	Sleeps 2	Show prices
Executive Room, 1 King Bed 37 m²King bed	Sleeps 2	Show prices
Room, 1 King Bed, City View 34 m²King bed	Sleeps 2	Show prices
Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower) 34 m²King bed	Sleeps 2	Show prices
Room, 2 Queen Beds, City View (Mobility Accessible, Tub) 2 × Queen bed	Sleeps 4	Show prices
Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower) 2 × Queen bed	Sleeps 4	Show prices
Room, 2 Queen Beds, City View 2 × Queen bed	Sleeps 4	Show prices
Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub) 2 × Queen bed	Sleeps 4	Show prices
Executive Suite, 1 Bedroom 84 m²King bed	Sleeps 2	Show prices
Executive King Suite 84 m²King bed	Sleeps 2	Show prices
King or Queen Room with River View 37 m²King bed, Queen bed	Sleeps 2	Show prices
Club Level King or Queen Room with City View 37 m²King bed, Queen bed	Sleeps 2	Show prices
Queen Room with Two Queen Beds and City View 37 m²Queen bed	Sleeps 4	Show prices
Queen Room with Two Queen Beds and City View - Concierge Level 37 m²Queen bed	Sleeps 4	Show prices
King or Queen Room with City View 37 m²King bed, Queen bed	Sleeps 2	Show prices
Queen Room with Two Queen Beds and River View 37 m²Queen bed	Sleeps 4	Show prices

What this place offers

Parking

Parking
EV charging

Pool & wellness

Indoor pool
Spa
Gym

Food & drink

Restaurant
Bar
Breakfast
Room service

Services

24-hour front desk
Concierge
Laundry

Family

Family rooms

Accessibility

Accessible
Elevator

Outdoor

Terrace

General

Non-smoking rooms

Location

Address
235 Louis Street Northwest, Grand Rapids, 49503, United States
1.2 km from the center of Grand Rapids

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 16:00. Check-out by 12:00.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

8.6332 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness8.5

Service8.4

Location9.5

Room quality8.9

Amenities9.5

Value for money9.4

Food and drink9.0

Linda
United States · Couple · November 2026
8.0
“We had a very enjoyable time at a lovely and comfortable facility in the perfect location!”
+I feel that the price of the rooms should include the parking. Too much!. $10-15 per day max
−Once it was verified that we were Marriot members the parking charges should have been waived as the young man indicated.
Nyambe
United States · Family · October 2026
10.0
+Good hospitality, clean facilities and good food *breakfast "
−Quality of toilet paper, can do better
Jennifer
United States · Family · October 2026
9.0
“Clean, stylish hotel. Close to everything.”
+The hotel itself was stylish, clean and modern. The staff were wonderful and seemed very focused on customers. The hotel is located downtown close to the riverwalk, bars, shops, and restaurants. The views were great. The hotel lobby had a jazz combo in the evening, so nice. Breakfast was in the restaurant and not included in the price. But the breakfast available was delish and fresh. You could choose buffet or a la carte. The hotel was very busy when we stayed because of a wedding and also it was marathon weekend. That being said, it was surprisingly quiet in the evening and we had no trouble sleeping. The beds and bedding were comfortable. We had a mini fridge but no microwave. The only thing i would change is adding a microwave to the room. The room was spacious and clean. Be aware of the daily parking charge; we paid between $40 and $90 depending on a few factors, so pretty pricey. The cost was somewhat expensive. As a person with a disability, i chose to use valet and it was $49 per day/night.
−Parking was expensive. The hotel itself was pricey, it might be cheaper on a different weekend.
John
United States · Couple · August 2026
10.0
“Comfortable”
+Beautiful view
Noah
United States · Couple · August 2026
9.0
“Relaxing getaway and very comfortable bed”
+Drinks from the bar and desserts were delicious. The staff at the front desk as well as in the restaurant were very kind and welcoming.
−Maybe offer a plastic / disposable tray for people who want to take food and beverages to their room- to give them something to carry it on. I struggled carrying two plates and two drinks with nothing to put them on from the restaurant up to the 17th floor and down the hall.
staceykR647YF
Couple · August 2026
10.0
“I was very impressed”
+We had an amazing stay at the Grand Rapids location. The hotel was very nicely kept and all the staff were very welcoming and professional. I want to compliment one employee in particular who we felt went over and beyond her job responsibilities. She took charge and instead of deligating she was actually doing everything. I was even more impressed to find out she was the general manager. Jas Staten is any companies ideal employee. She displayed professionalism, character and commitment well beyond expectation. You could tell she not only enjoyed her job but truly cared and it showed. The staff even commented on how much they loved working for and with her. JW you hit the jack pot with hiring Jas and I hope you know how valuable of an employee she is to the Marriott family.
ryansox
Family · July 2026
8.0
“Great property with a little room to improve”
+WOW, we loved our stay. The last time we visited was in 2020 where the hotel had bare minimum staffing and service wasn't the greatest. Great to see how things have changed. Arriving and self parking was very easy. The only downside is if you need an EV charger they are padlocked and you have to Valet + pay a surcharge. We opted not to but it is an inconvenience nonetheless. Check in was fast and great. We arrived at 1pm and got early check in, which helped with our family staying in multiple rooms. We went to the pool which was a decent sized indoor pool, good for laps but only about 3 foot 10 inches at its deepest. No hot tub but the eucalyptus steam room and infrared sauna room made up for it. Restaurant opens up too late, had a huge line at 5pm with tons of people trying to dine before the busy night. We enjoyed the service and food. We didn't get a chance to go to the club lounge for dinner or dessert since we opted for the restaurant for a quick meal before we ran to our show. Noise levels at this hotel are a little loud at night with lots of events going on. If noise is something you care about, inquire about it at check in to potential get a quieter room. Rooms are great si
ronaldn802
Business trip · July 2026
8.0
“Great Property But Be Ready for Noise”
+What a great property! Lovely setting, stylish hotel, attentive service, modern rooms, some with great views of the river. Very diverse breakfast buffet and an active concierge lounge that is staffed and stocked. My only issue was needing to sleep and it was difficult. Early evening (8-11 pm or so), a concert was going on at a relatively new public amphitheater downtown and down river. But apparently the sounds travels easily and in tact across the waters to make it present to river-facing rooms in the hotel. The front desk offered to send up ear plugs, but if this is problem, better sound proofing and thicker paned or multi-paned windows are needed in those rooms. The offer of ear plugs is hardly a solution. To make it worse, a trio of drummers began playing on the Blue Bridge at 1:30 AM. The front desk called the police, but it took them until about 2:15am to get it shut down. All in all, not much quality sleeping time. While the drumming is clearly an issue beyond the hotel's immediate purview, staff seems to know about these noise problems. Absent a window fix, the least they could do is alert guests to the possibility and invite them to request a room that is not liable to be
Iolanda
Italy · Family · August 2026
9.0
“Un ottimo quattro stelle”
+L’hotel è di livello, lo consiglierei. Camera confortevole, grande e con bagno grande e ben accessoriato. SPA piccola ma piacevole, con bella piscina con acqua riscaldata. La palestra comodissima e attrezzata bene. Ristorante molto bello, comodo e con buon cibo, personale gentile
−L’organizzazione del personale al ristorante non è impeccabile, anche per questo l’attesa è spesso piuttosto lunga

Good to know

Check-in & check-out
Check-in from 16:00 · check-out until 12:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

20 room types

Grand Room, 2 Queen Beds, River View

Grand Room, 1 King Bed, River View

Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Executive Room, 1 Double Bed

Room, 1 King Bed, City View (Mobility Accessible, Tub)

Executive Room, 1 King Bed

Room, 1 King Bed, City View

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Executive Suite, 1 Bedroom

Executive King Suite

King or Queen Room with River View

Club Level King or Queen Room with City View

Queen Room with Two Queen Beds and City View

Queen Room with Two Queen Beds and City View - Concierge Level

King or Queen Room with City View

Queen Room with Two Queen Beds and River View

What this place offers

Parking

Pool & wellness

Food & drink

Services

Family

Accessibility

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is parking available?

Can I add breakfast?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews