Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 101 reviews.
Jacy
Malaysia · Solo · September 2026
+Strategy location
−Its look like old house been abodoned
Kennethkk88
Malaysia · Solo · September 2026
“Gem of Kundasang”
+Rooms, and view
−Ntg much, initial communication breakdown but not a big issue
Cheryl
Malaysia · Solo · September 2026
“3 days stay.”
+I like the view of the mountain from this place. The villa is near to the main road, around 5 mins to Hooga restaurant by car. I stayed here for three days for healing purposes.
−The warm water is either too hot or too cold, you have to wait for the warm water to come out. Its like I have to set it specifically on the temperature control valve in order to get the right temperature. I can understand that the wind are strong in this area but for 3 days straight of staying here, the constant door slamming from other rooms during the day can be disruptive since the walls aren't thick enough for complete privacy. Food delivery is quite scarce, so anyone who prefers food delivery might need to think about ordering but they have cafe here although I knew about it on the last day of my stay since the cafe I passed through was empty or on renovations, I think? And oh, you have to wait for the deposit refund for maximum of 7 days, I guess they need that long to check thoroughly on any issues after your stay.
Ctamirah
Malaysia · Solo · September 2026
“Worth the stay for a night or two”
+Got the room 3 and 4. Definitely can see akinabalu! Owner is responsive. However, maybe can show pictures of your building and room in the chat would be extra helpful before your guests arrive. Each room functions well. Layout of the room is like a hotel kind of. There's no bidet but a bucket and gayung with pili pipe near toilet. A balcony of course! Fresh air! There's water heater, electric kettle, 2pcs coffee 3 in 1, towels and soap. Also near to most hotspot tourists attraction like Desa Farm, Alpaca Club. Breakfast included! Bunch of restaurants nearby.
−1. Bathroom door is squeaky. 2. You can hear people walking, and thumping from upstairs. 3. Front door also makes noises maybe due to the strong wind. I didn't sleep well due to (2,3) reason.
Alya
Malaysia · Couple · August 2026
“Good place”
+Hmm not bad
−View kinabalu
Normatini
Malaysia · Solo · July 2026
+Semua suka... berbaloi sangat2
Kong
Malaysia · Solo · June 2026
“No Staff, No Check-In, No Assistance Despite Full Payment”
+Pri or to my arrival, I informed you via WhatsApp that I would be arriving late, approximately between 11:00 PM and 12:00 AM. This message was acknowledged and confirmed with the reply "Ok." I arrived at the property at approximately 12:10 AM and attempted to check in. Upon arrival, I repeatedly called all contact numbers provided, sent WhatsApp messages, and waited at the premises for assistance with the check-in process. Unfortunately, no one could be reached, and no instructions or assistance were provided.
−I possess complete evidence, including confirmation of my late arrival, records of unanswered phone calls, WhatsApp messages, photographs proving my presence at the property, and your response that was only sent after I had already left the premises feeling extremely disappointed and physically unwell. Shortly thereafter, at approximately 6:38 AM, I received a message from you, containing what I consider to be an unreasonable explanation for the situation. Furthermore, no appropriate compensation or remedy was offered.
Navinder
Malaysia · Solo · June 2026
+Friendly staff
−The breakfast was bad,the place was not clean
Swee Shing
Malaysia · Solo · April 2026
+Laoban is very friendly. Excellent service. The view is great especially in the morning.
−Facility is a bit old.
shanizahfarahwaty
Malaysia · Family · September 2026
“This place is really nice, especially with the beautiful mountain view.”
+Breakfast this morning tasted pretty ordinary, nothing too strong or particularly special. It was simple, just like a typical everyday breakfast. It’ll do for now, while I’m out looking for something to eat. Secara keseluruhan, tempat ini memang menarik sebab boleh nampak pemandangan gunung. Bagi pelancong atau yang datang untuk bercuti, pemandangan macam ini memang satu kelebihan dan berbaloi. Suasana pun agak sunyi dan tenang, mungkin sebab masa kami datang tidak ramai orang. Overall okay laa, cuma ada beberapa perkara kecil yang boleh diperbaiki untuk bagi pengalaman yang lebih selesa.
−It’s a little difficult to iron clothes because there’s no ironing board, so we had to find another way to do it. The room is also quite small, especially when it comes to praying, as there isn’t much space to lay out a prayer mat comfortably.