Jacosmo Hotel & Spa

Name: Jacosmo Hotel & Spa
Address: 23 Lo Su, Hoan Kiem, Hanoi, Hanoi, VN

9.0Excellent124 reviewsSee rooms

Hotel

23 Lo Su, Hoan Kiem, Hanoi

Facilities at a glance

Free Wi-Fi
Parking
Airport shuttle
Spa
Breakfast
Concierge

About this place

Luxurious Spa Services Indulge in massages, body treatments, and facials at the full-service spa within the Art Deco-themed Jacosmo Hotel & Spa. Relax and rejuvenate in style. All-Inclusive Dining Experience Savor delicious meals and beverages at the onsite Gia Bao Grand Restaurant and bar/lounge with all-inclusive rates. Enjoy a buffet breakfast or opt for room service for a cozy dining experience. Central Location with Upscale Amenities With beautifully decorated guestrooms, LED televisions, and deep soaking bathtubs, the hotel offers a luxurious stay. Benefit from complimentary internet access and convenient amenities. Explore nearby attractions like Hoan Kiem Lake just minutes away. Come experience luxury and convenience at Jacosmo Hotel & Spa in Hanoi.

Choose your room

Pick check-in and check-out to see live room prices.

19 room types

Choose your room
Room type	Guests	Show prices
Triple City View	Sleeps 4	Show prices
Executive City View	Sleeps 2	Show prices
Superior Double Twin - Room 28 m²	Sleeps 2	Show prices
Ja Cosmo Suite Balcony with Jacuzzi King bed	Sleeps 4	Show prices
Deluxe Triple Room, City View King bed, Twin beds, Sofa bed	Sleeps 5	Show prices
Executive Double or Twin Room Twin beds	Sleeps 3	Show prices
Family Suite City View 2 × King bed	Sleeps 7	Show prices
Family Room King bed, 2 × Twin beds	Sleeps 5	Show prices
Junior Suite Balcony King bed	Sleeps 2	Show prices
Executive Suite City view King bed	Sleeps 3	Show prices
Deluxe Double with window 18 m²King bed	Sleeps 2	Show prices
Deluxe Double or Twin Room Twin beds	Sleeps 3	Show prices
Deluxe Double With City View	Sleeps 2	Show prices
Deluxe Double With Window 28 m²	Sleeps 2	Show prices
Jacosmo Suite Balcony With Jacuzzi 60 m²	Sleeps 3	Show prices
Family City View 40 m²	Sleeps 5	Show prices
Junior Suite Balcony 60 m²	Sleeps 3	Show prices
Family Suite City View 75 m²	Sleeps 6	Show prices
Junior Suite City View 40 m²	Sleeps 3	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Transport

Airport shuttle

Pool & wellness

Food & drink

Bar
Breakfast

Services

24-hour front desk
Concierge

Accessibility

Elevator

Location

Address
23 Lo Su, Hoan Kiem, Hanoi, Vietnam
2.2 km from the center of Hanoi
Nearby landmarks
- Imperial Citadel of Thang Long1.7 km
- Temple of Literature2.1 km
- Ho Chi Minh Mausoleum2.3 km

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 14:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

9.0124 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 124 reviews.

Camper22853615630
Couple · October 2025
10.0
“Friendly staff, good location”
+Clean, cozy room, friendly staff, great location near everything. Good value for money, highly recommend this place!
674yuvald
Couple · October 2025
10.0
“Friendly and great location!”
+Staff was incredibly helpful, helped us with booking trips + luggage storage far after we stayed! Thanks so much Ja Cosmo:)
J8454FXallisonp
United Kingdom · Couple · October 2025
10.0
“Brilliant.”
+Brilliant hotel. Excellent service. Would definitely recommend. Really enjoyed the breakfast. Great room. Too and excellent service.
vladoram
Australia · Family · October 2025
10.0
“Outstanding Service and Central Convenience”
+We stayed at Ja Cosmo Hotel and Spa for three nights and were thoroughly impressed by the exceptional service. The staff went above and beyond,at one point, they even offered to take my wife by bike to pick up a pizza from Domino’s! That level of care is rare and truly appreciated. The hotel’s location is perfect, right in the heart of Hanoi and close to everything you need. Breakfast was a highlight, with a good variety and thoughtful touches. For our early departure, they prepared a customized breakfast box, which was incredibly convenient. While the bathroom could use a little updating, the overall experience was fantastic thanks to the warm hospitality and central location. Highly recommended for anyone looking for great service and easy access to Hanoi’s attractions.
ramonkarlob
Philippines · Couple · September 2025
10.0
“High Recommended Hotel in Hanoi Old Quarter!”
+This hotel is located at the old quarter so it’s accessible to the food markets, souvenir shops, and tourist attractions like the train street, and lake. Their breakfast buffet is okay , not much food to choose from but it was delicious and good. The room is nice and we had the 11th floor room with balcony. At first, they gave us the wrong room since there is no balcony like what we booked. My boyfriend came down to ask and thankfully, the lady from the front office is always there to help us. Also, it’s so easy to book a grab or bolt around the area which is nice. I wish we could’ve stayed longer but I’m sure that we will come back to this hotel in our next trip to Hanoi. I would like to say thank you to this staff who went above and beyond the service , Ms. Tra, Ms. Hoa, and Ms. Lisa.
hohatienh
Family · August 2025
10.0
“Central location, good value for money, helpful staffs.”
+Only stayed here for 1 night cause our plan changed last minute however the experience here was exceptional. The staffs were extremely friendly and helpful. They were trying to accommodate our sudden change of check out time and late check in. The bed is comfy, the room is quite old however it’s super clean. Located in Old quarter but the street isn’t so small so pretty convenient .The price was reasonable. Highly recommended.
Avnessa
Family · July 2025
2.0
“Horrible experience; hotel not worth 1 star”
+Extremely old and badly maintained place. Room uncleaned after a long day out, recurring clogged toilets, old and mouldy shower curtains, unhygienic place not recommended at all! The staffs are kind though
David
June 2025
10.0
+Very comfortable, great location
Calista
April 2025
2.0
+We turned up and told our room was not available and that they would put us up in a similar room nearby. It was nothing like the description of the room we were expecting. It seems like this is not the first time it had happened looking at the reviews.
JILL
April 2025
4.0
+From the very beginning, this hotel was a big fail. Weeks before arrival, I confirmed in an email with the hotel's sales manager that the room would have two beds. Upon arrival, we had to wait for housekeeping staff to separate the bed into two and make them up. "Executive city view" is a joke. The room overlooks the back a bunch of old apartments. Only in the distance can you see two high rise buildings. There was a disturbing black "something" on the shower curtain. Spa personnel were very unfriendly and we went elsewhere. There is not enough seating for breakfast in the dining area. This happened both mornings. I sent a message to the sales manager via Expedia (how we corresponded previously) and received no response. There are many other places to stay in Hanoi. Skip this one.

Good to know

Check-in & check-out
Check-in from 14:00 · check-out until 12:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

19 room types

Triple City View

Executive City View

Superior Double Twin - Room

Ja Cosmo Suite Balcony with Jacuzzi

Deluxe Triple Room, City View

Executive Double or Twin Room

Family Suite City View

Family Room

Junior Suite Balcony

Executive Suite City view

Deluxe Double with window

Deluxe Double or Twin Room

Deluxe Double With City View

Deluxe Double With Window

Jacosmo Suite Balcony With Jacuzzi

Family City View

Junior Suite Balcony

Family Suite City View

Junior Suite City View

What this place offers

Internet

Parking

Transport

Pool & wellness

Food & drink

Services

Accessibility

Location

Address

Nearby landmarks

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews