Islamabad Serena Hotel

Name: Islamabad Serena Hotel
Address: Khayaban-e-Suharwardy, G-5/1., Islamabad, 44000, PK

8.3Very good1,353 reviewsSee rooms

Hotel

Khayaban-e-Suharwardy, G-5/1. · Islamabad

Facilities at a glance

Free Wi-Fi
Parking
Airport shuttle
Sauna
Room service
Daily housekeeping

About this place

Luxurious Accommodation Experience stylish and tastefully furnished rooms equipped with modern amenities at Islamabad Serena Hotel. Enjoy the comfort of satellite TV, air conditioning, and a minibar in every room, along with plush bathrobes and free toiletries in the en suite bathrooms. Relaxation and Wellness Unwind and rejuvenate at the hotel's outdoor swimming pool, spa treatments, fitness centre, and sauna facilities. Let the serene ambiance and top-notch services pamper you throughout your stay. Convenient Services Benefit from complimentary airport shuttle services, 24-hour front desk assistance, free parking, and business center facilities. Indulge in delicious Pakistani and Western cuisines at the on-site restaurant or opt for in-room dining for a cozy experience. Book your stay at Islamabad Serena Hotel for a memorable and luxurious experience.

Choose your room

Pick check-in and check-out to see live room prices.

13 room types

Choose your room
Room type	Guests	Show prices
Deluxe Double Room 34 m²King bed	Sleeps 3	Show prices
Premier Room 35 m²King bed	Sleeps 3	Show prices
Royal Club Room 37 m²King bed	Sleeps 3	Show prices
Executive Double Room 36 m²King bed	Sleeps 3	Show prices
Junior Suite 54 m²King bed	Sleeps 3	Show prices
Executive Suite 60 m²King bed	Sleeps 3	Show prices
Presidential Suite 197 m²King bed	Sleeps 3	Show prices
Deluxe Twin Room 34 m²2 × Twin beds	Sleeps 3	Show prices
Royal Club King King bed	Sleeps 2	Show prices
Deluxe Room, 1 King Bed 34 m²King bed	Sleeps 2	Show prices
Executive Club King 36 m²King bed	Sleeps 2	Show prices
Executive Club Twin 36 m²2 × Twin beds	Sleeps 2	Show prices
Executive Twin Room 36 m²2 × Twin beds	Sleeps 3	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Transport

Airport shuttle

Pool & wellness

Outdoor pool
Spa
Gym
Sauna

Food & drink

Restaurant
Bar
Breakfast
Room service

Services

24-hour front desk
Concierge
Laundry
Daily housekeeping

Family

Family rooms

Accessibility

Accessible
Elevator

Outdoor

Garden
Terrace

General

Non-smoking rooms

Location

Address
Khayaban-e-Suharwardy, G-5/1., Islamabad, 44000, Pakistan
6.6 km from the center of Islamabad

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 14:00. Check-out by 11:30.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

8.31,353 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness8.1

Service8.1

Location9.1

Room quality8.5

Amenities8.6

Value for money8.5

Food and drink8.1

Zia Zamir
United Kingdom · Family · October 2026
10.0
+Rakaposhi Cafe & Executive suite
−Security very Tight
Ricardo
United States · Couple · October 2026
10.0
“One of the best hotels in the world”
+Beautiful
−Perfect
Zain
Pakistan · Couple · October 2026
1.0
+Room: The room was extremely basic and left a lot to be desired. To make matters worse, it wasn't cleaned properly prior to my arrival. Breakfast & Dinner (Dining): The room service menu was very limited, with very few options to choose from. For the prices charged, the food was far too expensive for what turned out to be very average taste and quality. Overall Service & Reception: The check-in process was very slow, and the reception team appeared noticeably overworked and understaffed. The check-out experience was equally disappointing; it was extremely frustrating and pointlessly long. Overall, the poor service and lack of cleanliness ruined what should have been a comfortable stay.
−Unfortunately, almost every aspect of the stay fell short. The check-in was very slow, and the reception team appeared noticeably overworked. Upon entering, the room was very basic and hadn't been cleaned properly. When ordering food, we found the room service menu to be extremely limited, and what arrived was overpriced and average in taste. To top it off, check-out was pointlessly long and extremely frustrating.
Ali Nazeer
Pakistan · Solo · October 2026
5.0
“Very ordinary”
+Location
−Gloomy with less lights But no value for money Deluxe room don’t have a tissue box, the hotel rooms needs massive renovations , it’s so outdated , old schools , pathetic bathrooms
WASIM
United Kingdom · Family · October 2026
9.0
+Location and security is good
−Beds was hard
Mushtaq
United Kingdom · Family · October 2026
10.0
“Home away from. Home with tranquility and all the pampering.”
+Very hospitable staff.
−Make regular Room inspections for repairs, replacements , or make alterations for a fresh look always.
Ibrahim saleem
Pakistan · Solo · October 2026
1.0
“DISAPPOINTMENT”
+A WORST EXPERIENCE OF MY LIFE
−NOT WORTH THE PRICE COULD HAVE BEEN BETTER AND MORE COMFORTABLE
Khatija
South Africa · Couple · October 2026
7.0
“I hated the reception staff .. beside ALAZ”
+The property was smart
−The staff at reception They overcharged me When you go back to say why the bill is high They talk behind to say I’m complaining about the bill . They say my bill is correct I told them it not what booking . Com charged me . They say it’s taxes Later I came back they still rude to me acting like I’m a crazy After Alaz helped me he looked at my bill and asked how many nights you staying I said 3 nights he say it’s charged for 4 nights . You see the other staff was not helpfull made fun of me like I’m crazy There was no welcome to say what’s complimentary I had to find out myself They look at status ALAZ was the only friendly and clever staff
Aisha
United Kingdom · Couple · October 2026
4.0
“I use to really enjoy to stay there but now I’m thinking of moving to another hotel”
+I’m a platinum member last 16 years but I’m disappointed with new members and new management
−Wasn’t cleaning properly and the room was really far away
Arif
Pakistan · Couple · October 2026
10.0
+Everything was unique and artistic

Good to know

Check-in & check-out
Check-in from 14:00 · check-out until 11:30
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

13 room types

Deluxe Double Room

Premier Room

Royal Club Room

Executive Double Room

Junior Suite

Executive Suite

Presidential Suite

Deluxe Twin Room

Royal Club King

Deluxe Room, 1 King Bed

Executive Club King

Executive Club Twin

Executive Twin Room

What this place offers

Internet

Parking

Transport

Pool & wellness

Food & drink

Services

Family

Accessibility

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews