Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.
Verified traveler
August 2019
“Poor service”
+The bathroom smelled so bad, we had to keep its door closed at all times. Asked to switch to another room, and was told no other room available. This was during the low season (August), we barely saw any other guest besides us. Receptionist girl was playing on her phone for a good several minutes while we waited for her to lead us to our room, dead tired from a long bus trip. Do yourself a favor and don't stay here, don't make the same mistakes we did! There are plenty other hotels in the vicinity that are in the same price range.
“Greedy, money-hungry owner.”
+Horrible customer service. The woman at the front desk was fine when we checked in, but as soon as our stay ended, she did not even bother to attempt to be courteous, seeing how we are no longer of any value to her. After we checked out, we asked if we could use the restroom while waiting for our bus to arrive, this was what she said, and I quote "We don't have any restroom here!" This was after she ignored us until she could no longer because we kept trying to get her attention. We literally stood in front of the counter and she was sitting behind it, we kept saying "excuse me" multiple times to her and receiving no response whatsoever. That was not all. We rented a couple motorbikes from her. The gas tanks on them were empty when we received the bikes. Not a problem, we thought, maybe the previous customers were inconsiderate and didn't at least fill up a couple liters of gas or something. After we returned the bikes, we made sure to leave them with a quarter tank full of gas. Guess what we caught her doing? We went up to our rooms to prepare for check-out. When we came down, we saw her hastily removing a gas pump from the bikes. The woman was trying to siphon off the extra gas t
Verified traveler
February 2019
“No window in some of the rooms !”
+Room was advertised as a normal mid range hotel, but when I checked in, I was told I had booked a small room with no window ! After refusing that I was given the room i would have expected for the price paid. Yourselves and the hotel should be clear about NOT having a window ! Without knocking someone unlocked my room door and tried to enter at 8-30am while i was still in the room. Suprisingly !
“エアコンがない。”
+エアコンがない。 入口の段差が大きくベビーカーの移動が不便
“Horrible staff”
+Rather disappointing, room was horrible, service was disgusting! Accused me of breaking the toilet intentionally
“Great location to stay at”
+I stayed at this hotel once before and found it very good. The service is still good there. This time, the room they put my wife and I in, had a bad odour. We let the receptionist know and that afternoon she moved us to a better room. Great service. Thanks for the stay. We really enjoyed it. And it was lovely to be able to park our motorbike under the hotel, securely. If I was to mention the only downside to the stay, it would be the cleaning staff who clean the rooms each day. They threw away my toothbrush for some reason. And they didn’t leave an additional toilet paper roll there for our 3 day stay. On two separate days we had to ask for more. Perhaps you could speak to your cleaning staff to rectify this small issue. Thanks again.
“Good location”
+They booked us into a room with no windows while we had booked one with windows. They then upgraded us to the penthouse with balcony to their credit. Great location however staff could be friendlier
+달랏 여행중 숙박에 대해 고민 하다가 들어간곳이였는데 기대치 보다는 많이 미흡했지만 나름 가성비대비 하면 괞찮은 곳이였네요
+-Insalubrité des toilettes à l’arrivée (poil et urine apparente) et chambre mal nettoyé (long cheveux sur les serviettes et au sol). -Pas de bureau (seulement une table) et pas de frigo (alors qu’ils étaient mentionnés). -Pas d'évacuation d'humidité dans la salle de bain. -Fenêtre donnant sur le couloir à l'intérieur de l'hôtel et accessible par tout le monde. -Salon de coiffure au rdc qui donne directement sur la chambre. On entend le bruit du sèche cheveux jusqu’à 21h30 et les odeurs des produits sont insupportables. -Aucune isolation sonore. -Ménage censé être fait le matin et qui n’est toujours pas fait l’après midi (passé 15h) alors que ça a été demandé plusieurs fois dans la journée.
+Tot