Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 33 reviews.
“Book at your risk - cancelled on us without warning in peak season.”
+We had reserved a room over New Years, booked 6 months in advance. 4 days before our arrival (on Christmas Eve) we received a text message from Isabella Resort that they were cancelling our reservation as they were overbooked. They gave us no other explanation, or assistance in finding alternate accommodation.
203ankitab
Family · February 2025
“Very bad resort”
+Very very bad This resort should be shut down as it is not even one star and food they serve is cold and stale.The room conditions are really bad and should not be paying any penny for this resort Really disappointed with this resort won't come ever again
Ishant
Family · February 2025
+Poorly maintained hotel.. very limited option of food
Angela
Family · February 2025
+The photos for this place must be from the day it opened. Please do not be fooled by the photos. Pool was dirty and unaccessible more than half of the time we were there.(2 weeks) The rooms were dirty, Never cleaned the rooms unless we chased down the hosekeeper. Our entire room ceiling was covered with spider webs with at least 20 spiders hanging on it at any given time. We had to clean our room ourselves while we stayed there. Food was kept out un the heat all day long, they cook peoples breakfast the day before. Overall, it was the worst place we have ever stayed at. They do not know the first thing about customer service. Please save your time and money and go someplace else.
Nhan Hao
Family · May 2024
+This resort is under new management. The owners and staff are very nice and helpful. We were allowed to check in early, and the resort taxi is cheaper than Grab. The breakfast is basic but good. The resort is walkable to the beach, but the walk to the main street is a bit far. However, there are many restaurants in the alleyways along the way to the main street. This resort has potential to be restored to a nicer condition. The grounds are beautiful and well-kept with mature trees, but the buildings and equipment (e.g., bicycles) have aged and do not match the pictures listed online. The rooms need a lot of maintenance, especially in the bathrooms, which could use a thorough cleaning due to the presence of many insects and algae growth. The shower window is exposed to greenery and lacks a shower curtain. The Wi-Fi is very spotty and unreliable in the guest rooms, with good signals only at the bar and dining area close to the entrance.
394edvigeg
Couple · February 2024
“Beautiful resort”
+Beautiful resort just 4 minutes from the beach.Swimming pool big.Rooms big and clean.Staff kind and helpful. 7 minutes walking restaurants and masagases.Many restaurants few minutes from resort.We stay here 10 days and recommend this place.
ingjerdh2015
Couple · February 2020
“A little bit of paradise.”
+My husband and I stayed here for 14days half board. Breakfast was good, dinner was not. Food took to long even when there were few guests. Often boring food with little taste.. A lot of room for improvement. Breakfast was good, but the coffee was often lukewarm. Very friendly staff, Tham, Hai and his friend whose name I have forgotten provided excellent service always with a smile. The pool was well kept, nice and clean. They room was good with a few bugs, but it was taken care of. A pity the hotel does not have sunbeds at the beach, they were too expensive to rent, from 200000 dong and upwards. No wonder nobody used them. Can someone tell thosepeople not to be so greedy.
SeungaL5
Group of friends · January 2020
“Excellent place for friends, families with little kids, elderly, couples”
+Clean. Comfortable. Quite from roads or constructions. You’d only hear crickets at night. Not many but there will be some bugs inside room. Big enough pool to enjoy for adults and children. Strong water flow. They also provide postal service. Fast wifi. You can exchange money from USD to VND (but they only accept new money. No crinkled or folded) It takes only few minutes to the beach where you can enjoy the sunset and swimming. You can use bicycle or motor bike for free if you want to go little further. Big markets are all nearby. Best of all was the breakfast buffet. Would like to praise the chef! There are noodle soup and omelet everyday, but everything else will change day by day. We enjoyed every single menu every time. The room looked like a studio set. There are many pictures of cricket? on the floor of bathroom, which was both a bit scary and funny at the same time. I wouldn’t say the bed, air conditioner, or TV are in excellent state, but that didn’t bother us much. The weather was warm~hot with cool breeze time to time.
Verified traveler
January 2020
+Fantastiske ansatte, nydelig frokost og middag. Rolige omgivelser, beste renhold vi har opplevd etter å ha reist rundt i landet i 17 år. Egner seg svært godt for småbarnsfamilier. De ansatte er hele tiden på tilbudsiden og er flinke i engelsk.
“A wonderful hotel in a good location”
+I mostly post reviews for places I like. So what was god about Isabella Resort? The hotel itself looks nice, with little houses scattered around like a small village. The environment is cozy with a lot of green plants and not so many buildings in sight. And the pool is fairly large for a hotel of this size. Wifi is fast and stabile. Bed is firm and comfortable. The location is very good if you can tolerate not being directly on the beach which is 1-2 minutes away. Going in the opposite direction will take you to the Ong Lang village which was very useful to us. The area is up-comming and there are several really remarkable restaurants already. This had a very positive influence on our vacation overall. Then there is staff. I rarely experienced a team being more devoted to making your stay a joy. From restaurant to reception, spa and cleaning. For high end resorts it is common that some of the staffs personality disappears under the uniform, but here they are very much individuals which you get to know soon enough because the hotel is rather small. Everything considered, this was memorable stay and great value for money.