Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 59 reviews.
MrsSJC12
Family · November 2025
“Great Italian food and sport All-inclusive Sardinian ‘away from it all’ beach holiday”
+Sardinia is special, but we’ve always struggled to find an all-inclusive hotel with great sports on tap. So we were pleased to find this one via operator Sardatur and stay here for one week in the summer. We’d recommend this hotel and will look to stay in others in their small chain. The majority of guests were Italians on holiday from the mainland and having a great time. The buffet restaurant served tasty Italian food and well labelled for dietary requirements including vegan. There was a weird internal structure to the dining room though, so we always chose the outer tables in the adjoining rooms. I’d feedback ‘softening’ the interior design of the dining areas. Wine on tap ok, beer good. Great juices etc. We were very satisfied by food and drinks. We had a clean , spacious, comfortable family bedroom with good beds and great shower. Nice touch of fizz and cookies on arrival. Nice patio and furniture. Swimming pools were lovely. Sports were really great - we enjoyed padel, archery, spin, tai chi and yoga. All superb. Great outside gym! Beach is long and sandy. Loved having the dedicated preassigned sunbeds! All inclusive water sports so we had fun on pedalos and sups too. Great
E7647EJjackiem
Family · October 2025
“DONT GO”
+Don't go,food cold, entertainment crap,and your in the middle of no where.And in the evening when it gets cold there's no heaters no plastic shutters and no where else to sit other than the reception.
756dj
Family · October 2025
“A great two-week holiday with a baby”
+We spent two weeks at Is Serenas Badesi as a couple with a baby. We were a bit apprehensive having read the mixed reviews before our trip, however those reviews don't reflect our own experience. This is not your usual AI resort (e.g. Greece, Spain), this is AI done the Italian way aimed mostly at Italian guests. If you like a more authentic experience on holiday but want to go for an AI hotel, we would highly recommend. As with Italian resorts, they are very family-orientated, so if you are looking for candlelit dinners for 2, this is not the place for you. However, if you want a relaxed, friendly time with great facilities and loads to do in the resort (either as a family or with friends), you will enjoy the resort. As a first holiday with a baby, we had a great time and would consider going back. Location The resort is relatively new - it opened in 2021, the hotel facilities (reception, pool area, etc) reflect this and are all well maintained and very clean (including all toilets). The grounds are beautiful, flowering plants and trees surround the area. Do know there is limited ways to go outside of the resort (by foot) given that it is quite isolated, we knew this ahead of time
+Alles Prima
T5586EJfrancescam
Family · September 2025
“Not what we expected”
+I really wished I wasn’t here writing this review but here we are. My family of 4 stayed at Is Serenas for 10 days in September. We booked through a travel agency. Long story short: on the website you can read everything about the 3 restaurants, the possibility to eat at the beach bar etc. We picked this resort (and paid a decent amount of money) also for the options that they were offering. When we got there we were told that 2 restaurants were closed, that the pool bar was closed and that the beach bar was only serving drinks and snacks (most of the time it was the leftover from breakfast). This meant that the only buffet restaurant was always extremely busy and the queue at the bars during the day could get to 7-8 minutes just to grab a coffee or a drink. We complained for the lack of transparency as this was not advertised on the website, both with our agency and directly. We have been contacted by the manager and then the director 2-3 days before the last day of the holiday offering 2 compensatory meals and access to the “prestige” pool, which we didn’t accept . They ended up giving us £100 off on what we purchased at the bar (the ice creams are not included !) .Overall the re
PGHC
Couple · September 2025
“Loveholidays nightmare!!”
+PLEASE, PLEASE Cancel your booking immediately!! Especially if you've book with Loveholidays, we are currently in resort trying to get home. Rooms are like cells and all restaurants are closed. It's like an Italian old people's home! Ever English guests hate it!! YOU'VE BEEN WARNED!!
dease2025
Couple · September 2025
“It's not even food”
+The location is great, staff members are kind, the rooms are ok but the food is recycled and old. Two weeks and not even one thing tasted fresh. All the fish served under two weeks REEKED of old fish, and tasted as such. Vegetables are tasteless or sour, the porridge overcooked and with old fruits in it which rules out anyone with allergies. The pizzas are made of old bread and they are moved outside as snacks and brough in again - from the heat and flies - and served at dinner. They served FRIED BREAD! At a "4 star hotel" - fried! I've been to Malasya, Egypt, Urugai and other places where I've stayed at 2-star hotels and such and none of them had food worse than this. I spoke to roughly 27 other guests and they all agreed with me that it was the worst food they've ever had. Just DON'T GO HERE!
AnnaS3663
Family · September 2025
“One of the best holidays.”
+Perfect holidays and everything spot on, delicious food, Dream Team top of the top performances (mini musicals , bands tributes, comedy shows) that you could easily pay 20£ + for each show to see on West End , Kids Club dream arrangements, all the staff very helpful and nice , rooms , restaurants perfect clean order, if you like to go somewhere where there is not many Brits this is perfect, a lot of Italians that love their local island. One of the best holidays.
nicolamT8226LA
Family · September 2025
“Honest review from British family”
+We travelled to this hotel with Jet 2 the last week of August 2025 as a family of 3 consisting of my husband and I and our 10 year old Son. I am writing this review hoping it will be helpful especially to British families. This is a long review so brace yourselves. Transfers We flew into Olbia Airport be prepared for a long queue at passport control. The resort is quite a distance from the Airport and took approximately 2 hours so please be prepared for a long journey. We were expecting this so came as no surprise to us. Hotel Check In On arrival at the hotel there was a desk outside to complete a privacy disclosure this process was of no issue to us i have seen in some other reviews this was a big issue but we had no problems. They also offered to have our luggage to be taken to our room which was amazing. After this we walked to hotel Reception again no issues checking in. We were given our room key and some information about the hotel and map as to where our room was. Hotel Room We did get a little lost looking for our room as the complex is so big bit as we didn’t have our cases it wasn’t a huge issue. If i am being honest i was a little disappointed when we got to our room i w
patriciafN484SK
Family · September 2025
“Outstanding amazing resort and staff especially lady who greeted us everyday . Food lovely and fresh staff amaxing”
+Spent A week at this beautiful resort in June .. The resort was beautiful the staff were excellent especially the lovely lady in the restaurant she couldn’t do enough for you .. the food was amazing … definitely going back next year the reps were amazing and the life guards . It is remote set in mountains and beautiful lush green scenery .. The entertainment was in Italian at times and you struggled to understand however , it is Italy and the Italian people were lovely … going back next year