Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 107 reviews.
+Staff super friendly. Hotel isn't flashy but just right and room was super comfy. Super convenient to stores, restaurants, beach, and bars. Easy to get transportation if you're looking to go to near by cities in tricycles. Overall, perfect place to enjoy El Nido with great pricing.
Joemel
Group of friends · July 2025
+The staff are very friendly and accommodating. But an unpleasant smell of a restroom is very strong when you enter the hotel. And the property needs renovation to keep up with other hotels in the city.
“Find a better place to stay.”
+I believe the hotel was misrepresented in the photos. Its a ran down hotel and i think the photos online must be from 5+ years old. To start we had numerous flying ants come from the aircon, wifi was almost unuseable within 15 ft of router with 4 bars connectivity. It was like they had the internet throttled. There was a filthy mattress laying against the wall outside our room the two days we were there. We were booked for two nights and left a day early and forfeited the second night there.Our breakfast was lukewarm at best and we were there right when breakfast started at 7am. There was construction going on that started hammering at 7 am. The only good things I can say about this place is its location and friendly staff. We checked out early after staying one night and finding a place around the corner that was less expensive and 5 times better than this place. You are better off finding someplace else. I cant believe the rating on this hotel was as high as it was.
“Too expensive, hidden surprises, poor hospitality”
+Beware, the phone number listed through Expedia and Google are not for this hotel. Tried calling several times and no answer. We booked for 4 because that was the max allowed to a family room even though there were 3 beds and plenty of space for more than 4. Once we arrived at the hotel we were told each extra person in the family room is 700php per person per night. One of the reasons we were trying to call in advance was to ask if there was any charge for extra persons. Then upon our check in we were told the breakfast buffet was being canceled and we’d have to place a plated breakfast order with limited options. The breakfast buffet was one of the reasons we booked. Fortunately, they changed their mind and honored the buffet for the duration of our stay. Our room was on the 4th floor and there is no elevator. Their hallway and common area to go up the stairs was so hot and difficult to climb 4 flights of stairs. for our room, the Aircon in our room was not working strong, so we requested a floor fan to help us sleep. On the 2nd day, housekeeping removed our fan from the room without warning, and since there is no phone in the room or phone to call we’d have to go all the way dow
Christian Lawrence
May 2025
+The property is a bit old internally, but it did the job. I would say, the door system is a bit flawed, a bit difficult to open and pull the key out when you lock it. The breakfast was really nice though, your traditional Filipino breakfast. Staff were very friendly and helpful
+Wrong date was entered for our stay they would not refund or change to correct date even tho it was less than 24 hours after i noticed the date The agent said sometimes there is a GLICH in the system i had to book another hotel and loose £350.00 would not use expedia ever again
+It was so close to everything. I liked it
Luiz Otavio
Group of friends · March 2025
+The place is really dated and the beds really small and uncomfortable. They’ve also had us in a room right by the street which was very challenging as you couldn’t sleep early or wake up late due to the noise. It’s in an incredible location, but because the structure is so precarious makes the stay there a very unpleasant experience.
+About the only good thing about this place is the location and the friendly staff, breakfast is decent. As for the rooms, there were many broken tiles, the doors were see through due to cracking, the glass door was shattered, and absolutely no sound proofing. There were people working and partying outside all hours of the night and day so sleep does not come easy, I did not get one full nights rest. The bathroom had a gross smell to it. The beds were very uncomfortable. The air conditioning hardly worked so it was very hot at all times even after leaving the AC on 24/7. Would not recommend this place to anyone or their dog. Very dissatisfied especially for the price. When the issues of the room were brought up to staff the response was “we will have maintenance check it out” nothing was actually done. Do yourself a favour and don’t stay here.
+This hotel is absolutely horrible. Checked in with sand in both beds, so the sheets weren’t cleaned. Towels are worned out. No fridge, the TV barely worked. The AC doesn’t respond to the remote, so we were forced to sleep with whatever temperature it decides to give us. The hotel has no kettle, or blow dryers. Overall just completely terrible. P.S. The doors and windows are not sealed, so you can hear all the cars, talking, cars and dogs the entire night.