Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.
Verified traveler
November 2019
+The staff and food were excellent, but the accomodation
“Dissappointing”
+The staff and service by the employees were amazing! The false advertising of the accommodation was disappointing to say the least. It is definitely not a hotel but rather a guest house. The facilities are outdated and run down. The owner was quite condescending and defensive.
+Beautiful house, if you appreciate antiques and an old style decor. However, it is the friendly service of Bongani that sets it apart. One could spend a month there and still not discover all the little treasures 😊
“A night at tranquil Illyria House”
+If you like something a little quirky, this will do the trick. A trio of white ducks waddling through the 'ball room' sets the tone... The building is a grand old old house from a bygone time. The food (dinner and breakfast) were fantastic as was the wine selection. The staff are pleasant and willing to please and the property is in a quiet area with easy access to highways.
Verified traveler
April 2017
“One Night Stop”
+We spent one night here before our flight back to U.K.Lovely quiet stop, beautifull grounds with very attentive staff.Food great.
+If you like a lot of servants around and a feeling of being pampered, this is probably a good choice. The house is exceptional and evokes a roaring 20's feel with how it is decorated. If you're a more independent-minded sort it may chafe a bit.
“Sanctuary”
+Illyria House was an absolute sanctuary to return to during a week of meetings. Beautiful gardens and general areas, outstanding food served at your convenience. Friendly and accommodating staff, quiet and nicely appointed rooms. Will not stay anywhere else in Pretoria after this!
“Awesome; will definitely return”
+personal service- nothing too much trouble; Great attention to detail; huge rooms; Freshly Cooked meals, superbly presented; freshly brewed coffee on tap; eccentric; quirky; elegant
“One in a million chance!”
+I wanted to go to a spa and then noticed that this hotel had an amazing rate of just R1100 per night. So I booked it immediately. I wanted to go to the hotel's spa for ages and now was the chance to use the spa facilities (sauna, flotation pool, gorgeous outdoor pool, Japanese hideaway retreat lounge) for much less than a spa visit, and on top of that, also stayed in a luxurious suite (named Salome). Breakfast very special, nice presentation of food. Owner also very chatty and made me felt very welcome. The butler is very attentive. Lush garden with many bird species. Many magazines and books to browse in many luxurious lounge areas. One can stay here for a long time!
“Not really what you think it is”
+Stayed at this place after seeing these beautiful pictures on the website. I was initially ipressed with the place until I had to start making use of the services. Everything is old which can be nice and fancy, but was pressed into a room with an extra bed in the corner which didn't fit and for the prices you pay at this place I expected much better cupboards. Stayed over Christmas at this place which seems to me plays all the time these classical music, which in this case was Christmas songs. It was only one CD that played the whole day and eventually made us run away just to get away from the music. The Christmas lunch was the most I ever paid for what we received and really not worth half the price. The staff was extremely friendly and so the hostess, however, they didn't bother to make sure our fridge in the room was replenished daily with water and as well as the fruit and snacks. We booked the Jacuzi and I was so disappointed to see the dirty rings in the sides after I climbed into it. After booking a hot stone message we had to cancel eventually because it took them hours to heat up the stones with no electricity. The have some ducks that walk all over the place which is fin