Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 50 reviews.
+Personale molto cordiale e ospitevole, struttura molto pulita e facile da raggiungere, ottima posizione.
“Uma estadia aconchegante!”
+Fomos recebidos muito gentilmente e o hotel nos ofereceu todas as condições de uma estadia agradável. As sugestões de restaurantes foram ótimas e nos sentimos em casa.
“Cosy & Boutique”
+Great hotel, very near to the train station, rooms are very clean and the owners of the hotel are very kind
+Very friendly hosts. The location of the hotel is perfect.
Verified traveler
August 2018
“Convenient value option for railway station”
+Failed to acknowledge my email advising them of my eta...so I had to call in the end and was met with annoyance from the lady. When I arrived, they then confused me for someone else...quite noisy in the street outside
+My wife and I booked a four night stay in July. We booked a room with access to the terrace. The terrace was definitely the highlight of this hotel. This was a beautiful area to spend time in. Unfortunately the air conditioner in our room did not work, and it was over 90° this day. My wife and I could not sleep the entire evening because it was so hot in our room. Knowing that there are limited rooms in the hotel, and some do not have air conditioning, we were forced to book elsewhere for the remaining three nights. Hotel staff seemed accommodating at the time, and even offered that we would not have to pay for the one evening we did stay. Unfortunately two days later, I realized that this hotel charged me for all four nights. Management was accommodating, and refunded a portion of the money through PayPal. This whole situation seemed very fishy though. I did still get charge for that one night. Overall, it seems like a cute place in the right time of year, but be careful if coming during hot weather. Also, rooms are small, especially the bathroom. I am over 6 feet tall, so this was an issue for me.
+Really nicely decorated with lovely furnishings, and the outside terrace was nice too. Very clean and the owners were very friendly. Noisy street but earplugs were provided and it didn’t really bother me. Location was also great-really close to the train station.
“First time in Florence”
+Overall the stay was great. The couple who owns the place are very nice and approachable. The rooms were clean and there was a nice, large open terrace that people could go onto. The room my friend I stayed in opened directly onto the terrace, but unfortunately it was raining when we were there so we couldn't really go out on it. The area is also pretty good. It's the near the train station and the center of the city.
“Good location and great host”
+Fantastic host, charming hotel with 10 rooms or so, rooftop terrace a bonus. Would have been better had I selected a different room, mine was the single room on the first floor under the stairs and with a window on the street. Rooms upstairs had windows to the terrace which might have been quieter. Earplugs were provided, which usually is a sign that there will be noise. However, the location near Santa Maria Novella train station cannot be beat, and everything was clean and comfortable, and the host was so nice.
“An oasis in Florence”
+Fabulous family run boutique hotel. Beautiful elegant room. We had one that opened onto the terrace. What an oasis! Enjoyed my morning coffee there and a great place to relax after a day of sight seeing. Perfect location. Walkable to everywhere! Close to the train station so convenient for day trips. Great restaurants a few doors away. Staff were very helpful. Just loved our 7 day stay and would recommend to anyone visiting florence!