Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Juliette
United Kingdom · Couple · October 2026
“Lovely but not for rainy season”
+The beach location and eco concept are really welcoming. Staff were very friendly. The pool is a good size. You can get beach towels for the use on the beach easily. The free weekly events such as yoga and fire ceremonies are a nice touch.
−October is rainy season so mosquitoes were very active and being near the jungle we were bitten excessively. My friend had 40 bites on her back alone. The bungalows are not designed for doors to seal so they get in. The mosquito nets are old with larger holes and not big enough for the beds. It’s damp despite the air con. You need to go outside for the loo which is attached to the property but partly uncovered. So more mosquitoes. If it rains you get wet. The beds are old and pillows were lumpy and mattresses slope inward. The bungalow lay out means they are all facing each other not overlooking the sea.they don’t get the breeze. Inside there is nowhere to put your bags so you scrabble on the floor with you things. Outside the roof does not cover your little patio bit so if it rains shoes get wet. It would be much nicer in dry season I am sure but would not recommend in October.
Maria
United States · Solo · October 2026
“It's a paradise place to connect with nature and yourself.”
+It's a gorgeous, quiet place to enjoy nature and reset. Morning yoga classes are such a treat!
−nothing
anita
Mexico · Couple · September 2026
“Tulum is becoming wonderful again - come and experience its rebirth in gorgeous Hotel Ikal ❤️”
+Tulum has had its ups and downs, but this visit restored my faith. Our Mayan Plunge Pool Suite was absolutely gorgeous, the bed luxurious, the air conditioning perfect and we never wanted to leave our private pool. Ed and Sofia at the Front Desk could not be more attentive and made sure we made the best of our time, enjoying the excellent (and included) morning yoga in the beach palapa with Brenda and Chachi, guiding us to the ruins and nearby cenotes and even making reservations including parking at a nearby restaurant. The hotel restaurant serves some delicious breakfast options too. The whole experience was wonderful and incredible value for money. The new rules under the program Tulum Renace (Tulum is Reborn) means now no one has to pay to get access to Parque Jaguar (where the hotel is located) but the guards at the entrance still check bags and the car trunk for prohibited items such as plastic and glass bottles etc, so bear that in mind if you are carrying bottled water, duty free etc.
Alexandru
France · Solo · August 2026
+We really had a wonderful stay. The plunge pool and the living space. The staff at reception was very helpful, a big thanks to Alan. The free yoga lessons every morning
valeria
Italy · Couple · October 2026
+Bellissima la camera con vasca esterna privata a pochi passi dal mare. La stagione non è adatta, tanta pioggia, umido e zanzare. Letto fantastico!
−in camera entrava acqua dalla porta e l'aria condizionata è molto rumorosa.
Emilly
French Guiana · Couple · September 2026
“Incroyable, même avec la piqûre de scorpion”
+Tout, le personnel, la chambre, la nourriture… excellent
−On m’a pas parlé des « dangers » et j’ai eu une surprise avec un scorpion qui m’a piqué au pied dans les toilettes, heureusement rien de grave mais malheureusement l’hôtel n’avais rien à me proposer au moment de l’incident
Kenny
Netherlands · Solo · September 2026
“Great Hotel Staff, but the Restaurant Staff (and the restaurant itself) Feels Worlds Apart”
+We stayed at the tree house with a pool and that one is simply amazing. Like a little place in heaven. Alan was an absolute livesaver during our stay. AC in our original room wasn't that good so Alan helped us getting a room that had good AC. Mainentance guy, forgot his name, was also such a lovely guy.
−The sargassum, the hotel restaurant
Thais De Castro Miranda
Brazil · Solo · September 2026
+Lindo lugar, perfeito para conectar com natureza. Estilo glamping. Piscininha no quarto é uma delicia.
−Faz muita falta nao ter cafe da manha includo. Restaurante caro. Banheiro fica a alguns metros do quarto, um pouco incoveniente para ir durante a noite.
Lucie
France · Couple · September 2026
“Atypique et relaxant”
+Plage face à l'hôtel idéal pour le snorkeling +++ Logement atypique et ambiance zen et reposante Activités proposées gratuitement +++
−Pas d'espace de baignade encadré ni surveillé Prix du restaurant trop élevé
Macchione
Italy · Couple · September 2026
“Super raccomandato per una fuga d’amore, meno per un viaggio zaino in spalla”
+Struttura meravigliosa, abbiamo soggiornato una notte in un appartamento immerso nella natura con piccola piscina privata. Ristorante dell’Hotel buono ma molto caro, spiaggia non valutabile per presenza di sargasso ma apparentemente ben servita.
−La struttura è all’interno del parco del giaguaro a ridosso delle rovine di Tulum, il che la rende unica da un punto di vista paesaggistico e comodo per la visita delle rovine. Tuttavia il paese di tulum è a distanza a piedi di almeno un’ora e quindi è mandatorio per spostarsi prenotare taxi (a prezzi molto costosi) anche per brevi tragitti o raggiungere ai piedi le fermate dei collectivos.