Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 100 reviews.
Christopher
September 2022
+To the manager of Ibis, I suggest you contact Expedia and find out why booking is not confirming on your end. Otherwise, a good place to sleep. :)
+The hotel is out of the way from a lot of things. You either have to drive anywhere or take a taxi. It would be unsafe to be walking around at night.
+My stay was disappointing due to these reasons,. No Internet, no TV, No iron, no one came to look at the why TV was not working even after calling at reception. Staff was good. Common toilets at ground floor feels like you are in a guest house. Overall expeywas disappointing. I would suggest Clayton, they are next level.
“Be Warned Check the review before booking”
+The hotel room was fine, reception staff very polite. However it would have been nice to let us know it's being part used as a hostel, not that that is a major problem but at €170 a night it's rather expensive. I would have to re think using the IBIS chain again before checking the reviews
Verified traveler
September 2022
+Keep away as food choice is terrible. Only pi,zza on offer between 7 to 8.30pm. No dinner menu. Beer over priced. Cleaning and hoovering while eating. Chairs in room hard wooden type. Children running and playing on landings.
+I stayed in this hotel before, but this time wasn't good, I arrived at 8.30pm and the restaurant was closed, there is no restaurants around the hotel, I was offered pizza which I acepted but I couldn't eat half of it, there was a broken light swich to the batnroom which was not safe, I was given another room, second day my room wasn't done and when I asked the answer was no staff, noting when I left my room that day staff was already cleaning other rooms,
“Dirty hotel, friendly staff.”
+As soon as I arrived into the carpark I had a feeling this hotel was the wrong choice. The bin in the carpark was overflowing with rubbish and alcohol bottles on top of it...... The hotel itself outside looks like it hasn't been cleaned or painted for a few years. The staff were nice and friendly and that's about the only good thing I can say about this hotel. The sink in our bathroom had hair in it from previous guests. When we checked out the next day, the bin in the carpark was still overflowing with the same beer bottles on top of it. This place doesn't get cleaned properly or possibly doesn't get cleaned at all. My advice to you is stay somewhere else.
“I wouldn’t stay again. Ever.”
+From pulling up in the car, to check-in and seeing the room, the whole hotel is severely depressing. The other hotel guests were all refugees and the hotel was clearly geared up for them specifically! The hotel is not in safe walking distance for food and yet the hotel canteen only served the refugees. A serious facility that wasn’t available to paying guests! There were building materials in the hallway, and to top the stay off nicely the Wi-Fi didn’t work! We sat in our sad grey and blood red room waiting for the Wi-Fi to be restarted at reception. After 2 trips up and down to reception to communicate the Wi-Fi frustration and lack of any internet which is specifically mentioned as a hotel facility perk, we lost interest and moved our focus to having a nice shower. The bathroom was mostly clean but again, seriously depressing to be in with a loud fan. Upon checkout I specifically chose the option to pay for the rooms (I had 2 rooms for my family) in local currency and on a different card to which I booked the rooms with to avoid getting bank charges. The staff member had a different idea for this and not only did I receive a bank charge from sterling to euros, it charged me twice
+It was very close to the tram station so it’s easy to get downtown
+Staff were very helpful at the property. We were impressed that they were hosting Ukrainians on the property.