Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Anna
United Kingdom · Solo · October 2026
“Very nice hotel with great facilities”
+Beautiful modern hotel in good location, staff were excellent and very attentive, room had everything you needed. Location was accessible with taxis. Rooftop pool and restaurant were stunning.
−The food service was mixed as food never arrived together. This feedback was given to the hotel restaurant manager and they took it onboard and said they would look to change that.
Pranjal
India · Solo · September 2026
+Hospitality was too notch.
Antar Bandyopadhyay
India · Solo · September 2026
“Excellent! Excellent! Excellent! :)”
+Excellent hotel in all respect. The best is the morning breakfast which is fabulous. If you are staying there then definitely try their granola, freshly baked croissants and wonderfully made omelettes. One of the best and my favorite hotel in the city.
−Everything were great. Thank you.
Sakshi
India · Family · August 2026
“Wonderful staff and new and lovely hotel, great location and food.”
+The hotel made me feel like I was at home, the staff was extremely hospitable and warm and made sure all our needs were met - be it early checkin by a few hours (unusual for a hotel to do this), breakfast was served everyday with sandesh (something we had casually requested and they made sure we got it everyday especially for us). Chef Mandeep would personally come see us after every meal and check in. His momos and Ema Datshi were delicious. The hotel location is excellent. They have a lovely lounge too at the rooftop which was great to meet up with some local friend. It was a wonderful experience and I would highly recommend everyone to stay here.
−Nothing.
Ramdas
India · Solo · August 2026
“Hyatt Centric Ballygunge, Calcutta”
+I liked everything about the place. Since I didn't eat anything there, I can't comment about the food
chiranjibi Prasad
Nepal · Couple · August 2026
+Breakfast ggod. At the time of check in the room 419 was not good. Th strong mouldy smell come throught out day and night. After requeting them they change the room and we felt comfortable.
murtuza
India · Solo · August 2026
+⭐⭐⭐⭐⭐ My stay at Hyatt Centric Kolkata was absolutely fantastic! From the moment I arrived, the experience was warm, professional, and genuinely welcoming. The hotel has a great atmosphere, beautifully maintained rooms, excellent cleanliness, and very attentive staff. Everyone I interacted with was courteous and helpful, making the entire stay feel comfortable and effortless. The food was excellent, with a great variety and quality. The location is also very convenient for exploring Kolkata and getting around the city. What stood out most was the hospitality and attention to detail. The team consistently went the extra mile to make sure everything was perfect. Overall, Hyatt Centric Kolkata delivered an excellent experience, and I would happily stay here again. Highly recommended for both business and leisure travellers! ⭐⭐⭐⭐⭐
Catherine
India · Group of friends · August 2026
“The location was excellent, very central to Kali Temple”
+The location was excellent, very central to Kali Temple
−NA
Indranil
United Arab Emirates · Couple · August 2026
“After spending 12 days at Hyatt Centric Ballygunge, I can confidently say that the hotel delivered an excellent overall”
+An Excellent 12-Day Stay at Hyatt Centric Ballygunge, Kolkata I recently had the pleasure of staying at Hyatt Centric Ballygunge, Kolkata for 12 days, and the entire experience was truly exceptional , from the moment I checked in until the moment I checked out. The Room: My room was comfortable, well-maintained, clean, and thoughtfully arranged. Housekeeping did a fantastic job throughout my stay, ensuring that the room was always fresh, tidy, and well-stocked. The attention to detail was consistent, which made a big difference during a 12-day stay. Service & Hospitality: What stood out the most was the hospitality. Every member of the team I interacted with , from the front office and housekeeping to the restaurant and other hotel staff , was friendly, attentive, and professional. Requests were handled promptly and with a genuine willingness to help. Over 12 days, it really felt like the staff knew me and my preferences, which added a personal touch to the stay. Food & Dining: The food was another highlight. The breakfast spread was excellent, with a great variety of options and good quality. The restaurant service was attentive and the staff were always welcoming. Whether it was
−I hope the restaurants had sat brunch or Sunday buffet soni could entertain my guests
Sourav
Singapore · Solo · July 2026
+The staff were friendly and helpful
−Check in was smooth even though i arrived almost at 12am. However when i entered room i saw the toilet had water all over and slippers outside were wet also. I called and engineering team came to rectify and said water leaking from Aircon. Then they manage to fix and had hk come and clean it which already took almost an hour. Then i found the cleanliness to be an issue as even the hair dryer had a long hair which is not the right way. Overall it was good but these things shouldnt happen at a reputed hotel like Hyatt.